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Is Lovingprices legit?
Lovingprices (lovingprices.com) has a 2.8 out of 5 rating on OK.one, based on 75 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 44% give 1 star; The business has replied to 89% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
Absoluut geen aanrader.
Mijn bestelling is met schade toegekomen.
Na lang proberen heb ik een retour aanvraag kunnen invullen, maar ook daar krijg je geen bevestiging van.
Je kan geen contact opnemen met het bedrijf.
Mijn ordernummer: NL-LOVE-202353
Reply from Lovingprices2021-11-19
Hoi Renzo,
Bedankt voor je review.
Onze excuses voor het ongemak. Onze klantenservice had al contact met je opgenomen. We werken aan onze service en streven er altijd naar om deze beter te maken.
Hopelijk zien wij je gauw weer terug op onze website.
Als je verder nog vragen hebt horen wij dit uiteraard graag.
Een fijne week toegewenst!
Met vriendelijke groeten,
Lia van Loving Prices
I ordered a U-form pregnancy support pillow and double checked the item on the website that it wasn't a pillow case. I even checked the size if it's the full body pillow. 12 days after which is today, the order tracking on their website kept saying on the way to Belgium airport but the bpost website said delivered. Yes it was delivered! But... it's only a PILLOW CASE!!! What the heck? What a misleading online shop! You should be clear and precise to all the description of your products. I ordered it for my comfort but then gave me unsatisfactory experience.
Reply from Lovingprices2021-10-06
Dag Paige,
Bedankt voor je review.
Kun je mij wat meer order - informatie geven zodat ik jouw bestelling kan vinden?
Hiermee kan ik uw bestelling in ons systeem terugvinden en gemakkelijker contact met je opnemen.
Ik hoor graag van je.
Fijne dag toegewenst!
Met vriendelijke groet,
Lia van Loving Prices
Regretfully, I never got the ordered item.
Track and trace still says my item will arrive 'a bit late', 8 months down the road. No response to my complaint.
Update (April 19). That was a month ago. Still: nothing. Asked for refund because I no longer need the product I ordered 9 months ago. Silence.....
Reply from Lovingprices2021-03-17
Hi D,
Thank you for your review.
How sorry that you experience your visit to Lovingprices.com like this.
We will of course do everything we can to resolve this with you.
I just clicked on “find reviewer”. You will then receive an email from Trustpilot if you would like to pass on some more contact details to us.
As soon as we have received this, we will contact you immediately to help you further.
Have a nice day!
Sincerely,
Lia from Loving Prices
Has this site close down,, I placed an order,, I don’t have a tracking number or nothing and every time I try to go on the website it say “no longer available”🤬
BAD!!!
BAD!!!
what I received is a cheap （not what I ordered even）product from China, with a cheap packaging, NOTHING LIKE WEBSITE PICTURE.
I know this is a Chinese company doing trading with the Dutch market but this is just a scam website with no customer service. I know so many Chinese companies with excellent customer service support.
Disappointed!!!!
MY ORDER LP46324
Reply from Lovingprices2020-11-03
Hi Jiang,
Thank you for your review.
I'm going to send you an e-mail so we can talk about what you received and what you exactly expected.
Hopefully we can solve this very soon so you can change this review to a positive one.
Thanks,
Mounir from LovingPrices.com
Dear Tim from Loving price,
I saw your email but also I notice that finally after just 7 months LOVING PRICE made the reimbursement, yes at the end you did it and I appreciate that.
Anyway, I wonder to whom should I say "thank you" now, to Tim from loving price or to Trustpilot? I let the reader decide.
Kind regards.
Giorgio
ORIGINAL REVIEW ON TRUST PILOT:
This is a fraudulent website
In March 2020 I made an order and nothing has been sent. After several emails where I asked to be reimbursed. In the end, they proposed to wait longer or eventually to make a new order with advantageous prices...
They are conscious that the client will give up and Dutch authorities will no take action on it. I regret the day I've found that website.
Reply from Lovingprices2020-09-04
Dear Giorgio,
I've looked into the situation and I've solved the issue. I have send you an email.
Could you have a look in your inbox?
Kind Regards,
Tim
Loving Prices
This is not a trustworthy store, do not buy their products even if their prices are cheap. They sell you 1 product, tell you they are out of that specific colour/size etc and ask if they can send you another color/size than the one ordered. They subsequently send you whatever it is they have in store. To be precise: I ordered a leather band for a watch, color black. They told me that the color black was no longer in store, could they send me a grey one? I replied "yes." Subsequently they send me a rubber band, in black (not a leather one in grey). When I protested that this was not what I ordered or said "yes" to, they offered to pay met a percentage of the price back to spare me the trouble of returning the product. Please note that for every part of this communication you have to revisit their page because the emails are one's you cannot reply to.
The whole way of handling the complaints to me suggests that this was not an accident, but a policy (to get rid of their products by misinforming their potential customers about what is available?).
They offer further communications now because of this publicly visible review, but customers should not have to go through all these steps for mistakes like this.
Reply from Lovingprices2020-09-04
Dear Maureen,
I apologize for the inconvenience. Sometimes it happens that a product is out of stock. We then offer an alternative. However if you don't want the alternative you have a right to your money back.
I see that on the 17th of august my colleague had send you an email. Could you reply to this email? Then everything will be solved.
Kind Regards,
Tim
Loving Prices
I ordered a part and due to the virus took longer than normal to recieve it, the part was faulty and I contacted them and within three weeks and a new one, have to than Radna for all the effort she did and was very happy, The only negative Ihave the track and trace is not accurate
No stars at all. Don't order here.
Delivery never came, tried contacting them but no response and they created a 'loop' for the emails.
No service, money gone.
Terrible. Waiting for almost 2 months and nothing!
Along with order the manager "canceled" one of the items with "broken" price, but the item with the same SKU was there.
Unfortunately, the order cannot be canceled.
It's a disaster.
Reply from Lovingprices2020-07-23
Hi Serz,
Thank you for your Trustpilot review.
Could you send me an email via the website?
It is useful that you then state your order number. Don't have these at hand? Please include your postcode and house number. This way we can also find your order.
If your order has not yet been received, my colleagues or I will start working on it immediately.
You can fill out the form at https://www.lovingprices.com/pages/service#/contact
You should receive a message within 2-3 working days.
Thanks in advance and apologies for the inconvenience.
Sincerely,
Fleur
Grandado
They sell free delivery, but are not transparent with how long this might take. Have ordered a cat shaver on 10 June, since my cat is in pain with shedding in summer. I'm still waiting more than a month later. I want to cancel my order, but am unable to. Don't buy from this site.
Order received end of July-beginnig of August. Made order 27 of April 20 - nothing arrived yet (today is 15 June 20)
Dear Lovingprices colleagues,
Somewhere end of July - beginning of August 2020 I received my order.
Thank you,
Olga
Dear Lovingprices colleagues,
I made order #LP 34330 on 27 of April 20
YBLNTEK 9 PCS Professionele Kappers Schaar Kit Haar Snijden Schaar Haarborstel Haar Clip Cape Grooming Kam voor Barbershop × 1
Black
I still did not received the product I ordered and now it is nearly 2 months I am waiting for it!!!
Please return to me my money - 27,99 euro!!!
Reply from Lovingprices2020-07-23
Hoi Olga,
Dank je wel voor je Trustpilot review.
Zou je mij even een mail kunnen sturen via de website?
Het is handig dat je dan je ordernummer vermeld. Heb je deze niet bij de hand? Vermeld dan je postcode en huisnummer. Zo kunnen wij jouw bestelling ook terug vinden.
Indien je bestelling nog niet binnen is, gaan mijn collega's of ik er direct mee aan de slag.
Je kunt het formulier invullen via https://www.lovingprices.com/pages/service#/contact
Als het goed is krijg je dan binnen 2-3 werkdagen een bericht terug.
Alvast bedankt en excuses voor het ongemak.
Met vriendelijke groet,
Fleur
Loving Prices
Ordered a puzzle a month ago. Prediction delevery may 26. Tracking info says package is still in China. I can understand delivery is a bit slow because of corona, but this is rediculous.Especially because I could get it cheaper if I had chosen a later delivery date. Not happy with lovingprices!
Reply from Lovingprices2020-06-12
Dear P&Mo,
I'm sorry to hear that you didnt receive the order.
I wish i could contact you.
But you don;t have an order number.
Please contact the customer service.
Kind regards,
Fleur
Pls dont buy from here, Its waste of time and they are not transperent about shipping and delivery while booking, all items should come from other country
Reply from Lovingprices2020-06-02
Dear Ramesh,
Thank you for the review.
I'm sorry to hear that you are not happy with us.
I wish i could help you.
But you didn't have an order number.
Please contact the customer service.
Kind regards,
Fleur
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