LCX to HDS Data Transfer
I received the answer to my question.
Reply from Lowrance2023-04-05
Perfect! That's great to hear, Robert! We appreciate the feedback.
About Lowrance
Data updated- Website
- lowrance.com
- Category
- Hobbies & Crafts
- Location
- United States · Tulsa
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 22% (8/37)
Do you own Lowrance? Claim this profile for free and start replying to reviews.
Is Lowrance legit?
Lowrance (lowrance.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 30% give 1 star; The business has replied to 22% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Transducer Finder
using the transducer finder made my search convenient and easy.
Reply from Lowrance2023-04-05
Fantastic!! Thanks for doing business with us, Ernestki!
Fast and reliable service!
Fast and reliable service!! And love your products. I have the two lowrance elite fs9 and hds 9 live plus ghost and active targeting. Can't beat them. Tech department is top of the line too!!
Reply from Lowrance2023-04-05
Thanks for the huge compliment, Cory! We're so happy to hear you love your Lowarnce equipment. We truly appreciate you!
Service
Didn’t have to wait long for technical support to anser
Reply from Lowrance2023-04-05
Thanks for the positive review, Betty! We appreciate it!
Shipped faster than lightning
Shipped faster than lightning!!
Reply from Lowrance2023-04-05
That's awesome!! Thanks for the positive review, Wahoo Whisperer! We appreciate you!
The part does not work on TRIPLESHOT…
The part does not work on TRIPLESHOT TRANSOM. The front of the transducer and cord hit the boat. I made a box to pull the transducer away from the boat.
Reply from Lowrance2023-04-05
Hi, Rodney. We're so sorry to hear the part doesn't fit your transducer. It is, indeed, a TripleShot bracket you ordered, it shoud fit the TripleShot. Please write to us at [email protected] to return the product for a refund and to have the correct item sent. We're truly sorry for the inconvenience.
I ordered my first side scan unit
I ordered my first side scan unit. Of course as soon as you click the button to purchase you start waiting. I thought I might have to wait several weeks for the unit but it got here within days (not sure how many but less than a week). Hod the unit out for the first time today, there will definitely be a learning curve but so far crazy happy. I know what to expect from the unit and from Lowrance so I feel safe with my purchase, fast shipping was just a bonus.
Reply from Lowrance2023-04-05
Hi, Wayne! Thanks for the compliment and for doing business with us! We sure appreciate you and hope you enjoy your side scan for many many years.
Know your inventory
Ordered an Elite-7 Ti2 from the website on 3/3. Inquired on 3/9 about the status of my order and was told it was being prepared for shipping. Inquired again on 3/21and was eventually told that the graph I ordered was not offered anymore. Don't take my money and make me wait 3 weeks if you don't have that item to sell.
Reply from Lowrance2023-04-05
Hi, Ned. We're so sorry to hear you had a negative experience. Usually any items not offered anymore are removed from the website before anyone can order. There must have been an issue on our side, allowing the product to show as available on our website. We're truly sorry for this mishap. We've forwarded your comment to management to have them investigate this so we can prevent this from happening in the future. Thanks for bringing this to our attention.
I was able to quickly and easily…
I was able to quickly and easily determine the correct part I needed and order it.
Reply from Lowrance2023-04-05
Perfect!! Thanks for the positive review, Kevin!
Service has been excellent
Reply from Lowrance2023-04-05
Hi, Robert! Thanks for the compliment! We appreciate you!
You are very hard to converse with I…
You are very hard to converse with I did get a response on the s3100 module I stile need one bought everything new Lowrance 17000.00 and can’t complete my system with your newest products please help me get one
Reply from Lowrance2023-04-05
Hi, Monnie. Unfortunately, the S3100 is a new product that our production team is working on building right now so there's not any stock yet. We're working to get them built and released into stock as quickly as possible. We apologize for the wait.
Fast delivery!!!
Reply from Lowrance2023-04-05
Hi, Tracy! Thanks for the positive review!
I recently ordered a transducer to…
I recently ordered a transducer to replace the one that broke. The pictures on the website did not show a close-up of the connector, so I ended up with the wrong part. The next day, I ordered the correct part and emailed your customer care department to get a return authorization number for the first part. They emailed me back and said that their records showed that my first order had not been delivered yet, even though I had had it for 5 days already. I received the second part and it appears to be the correct one. I still do not have a return authorization for the first order and I asked for it a week ago. On Friday, March 17th, I received a shipping notification from you for my first order, which I had actually received on March 8th. On the positive side, your shipping was very fast. Just need better information and more pictures on the website, and better customer service (and accurate information) to go along with it.
Reply from Lowrance2023-04-05
Hi, Mike. We're so sorry for the delay. We see Kristine got the RMA out to you. We just wanted to apologize for the issues you had. We will work to prevent this from happening again and truly appreciate your feedback.
Bought a Lowrance from Bass Pro online
Bought a Lowrance from Bass Pro online, they sent me the wrong cover 2 different times, went online with Lowrance and got the cover I needed with no issues, will order directly from Lowrance from now on.
Reply from Lowrance2023-04-05
Hi, Michael! I'm glad we were able to help get the correct cover. We'll be happy to help with anything you need in the future. Thanks for doing business with us!
Fast and easy-to-use website fast on…
Fast and easy-to-use website fast on time delivery.
Reply from Lowrance2023-04-05
Hi, Christopher! Thanks for the compliment! That's great to hear!
Should be able to just buy the base…
Should be able to just buy the base bracket without transducer cover for like $10 bucks. You can charge excessive price since you have no competition. I get it.
Reply from Lowrance2023-04-05
Hi, DG. Thanks for your feedback. We will forward your comment to our research and development team. We're always looking for ways to be the best and appreciate you letting us know how we can improve. Thanks!
Quick response
Reply from Lowrance2023-04-05
Thanks for the positive review, Richard!
Good customer service
Great customer service!! Answered all my questions in a timely manner!
Reply from Lowrance2023-04-05
Thanks for the compliment, Scott! We truly appreciate you!
It's simple
It's simple, they are the best and there is no discussion about that
Reply from Lowrance2023-04-05
You are the best, Hector!!! We couldn't ask for a better customer and we truly appreciate you!! Thanks!
Quick free shipping and fair price.
Reply from Lowrance2023-04-05
Hi, Scott. Thanks for the positive review! We excited to hear that you had a positive experience. Thanks!!!