For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

Low VA Rates

101 reviews

4.6101 reviews
Write a review

About Low VA Rates

Data updated
Website
lowvarates.com
Category
Money & Insurance
Location
United States · Lindon
Status
Unclaimed
Replies to negative
75% (6/8)
Do you own Low VA Rates? Claim this profile for free and start replying to reviews.

Is Low VA Rates legit?

Low VA Rates (lowvarates.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

C
Charles Deering · 1 review ·

Not a fan

While they gave us a great rate. The whole situation was a disaster. They waited till the last minute for everything and made us jump through hoops to fix their lack of preparation. When signing day came they had the wrong numbers on the closing documents and told us it was our fault. I had to show them the string of messages they sent me to prove that it was their fault. They fixed the issue and we closed but not without a serious dent into my PTSD progress.

Reply from Low VA Rates2022-05-11

We are so sorry for the experience you had with us. That is definitely not how we conduct ourselves, and it seems like this was not the best closing. We appreciate the feedback and will use it to do better moving forward. Thank you.

G
Gail Lee · 4 reviews · Verified ·

Excellent services provided

c
chet sosinski · 4 reviews · Verified ·

Outstanding service again!

My second VA refi with Low VA Rates and Mark Powell and his team executed the entire loan process flawlessly from start to closing in less than a month. And all the while I was in China but was still able to complete all tasks with Low VA Rates platform! I wholeheartedly recommended using Low VA Rates to every Veteran who needs a new home loan or to refinance. Even though my loan was smaller I was treated with first class service! Thanks Low VA Rates!

L
Linda Johnson · 1 review · Verified ·

I was very impressed with my agent…

I was very impressed with my agent because he informed me of every stop of the process. A person assisted with finding house insurance and car insurance that saved me money. I had a 5 star experiences.

R
Repeat Customer · 2 reviews · Verified ·

Crazy Easy!

So crazy easy with Matt Johnson walking through every step of the way with me!! This is my second time using Low VA Rates. They just keep getting better.

V
Victor · 6 reviews ·

Low VA Rates and Ricky Nelson are fantastic.

Ricky Nelson and his team have again demonstrated their dedication and knowledge to put together a refinance that had a number of challenges. Low VA Rates and Ricky Nelson will always be our “go to” resource for VA loans.

E
Early Wheeler · 2 reviews ·

This was a smooth and structured …

This was a smooth and structured process, made easy by a well-versed talented Team. True RE-FI Gurus!

M
Mark Anderson · 1 review ·

Tracy and Marissa are an Awesome team who genuinely care about anyone they are working with. Quality is personified in them! Thank you!…

Tracy and Marissa are an Awesome team who genuinely cared

C
Callie Herring · 8 reviews ·

We have been with Low VA Rates through…

We have been with Low VA Rates through two refinance mortages. As always all the staff address any and all needs and issues that occurred during the process. Emilio Parrish and staff are knowledgeable and promptly return calls and emails in a timely fashion. I would recommend this mortgage company to any and all who need assistance with any mortgage needs. Sincerely Callie J Herring

L
Lisa DeBerry · 1 review ·

Thank you for your service!

Rich, I would like to thank you and your team for the excellent service provided. I appreciate the communication throughout the process. Thank you for all you do to make the process smooth.

J
Joshua Parks · 1 review ·

Great work

Did great job thank you

T
Tina Waisner · 2 reviews ·

The Best!!

Just a shout out to Mark Powell and Gene Pena and the rest of the team thanks for working to get us the best refi possible always nice and professional every step of the way.

D
Debra Schneiderman · 1 review ·

Love working with the crew at Low V A…

Love working with the crew at Low V A Rates. They make the process painless and stress free.

c
customer · 1 review · Verified ·

Really enjoy the service and customer…

Really enjoy the service and customer care that was provided. Team work well with me and asking the right questions for me to move forward on this buy. The trust factor with Matt and his team was on deniable and very trustworthy from the start. I looked around and feel that everything was fair with this purchase.

m
me · 1 review · Verified ·

Good service

God service done quickly.

Reply from Low VA Rates2022-04-11

Thank you for your feedback. We always strive for the 5-star service that you deserve. If you would like to let us know how we could have improved your experience, please email [email protected]. Thank you!

E
Erik Cain · 1 review ·

Low VA was GREAT!!!

Jennifer was amazing at walking me through the process. Any questions or issues I had were dealt with in a timely and efficient manner.

A
Asa Walker · 1 review ·

Not responsive

The loan officer I was assigned has not been responsive at all. In this market, timing is everything and for that reason I started a new pre-approval since I have doubt I will be able to close with your company.

Reply from Low VA Rates2022-04-11

Asa, we are very sorry that you've had this experience with us. We have brought this to a managers attention and we hope to regain your trust and move forward helping you.

M
Myron Douse · 1 review ·

I would like to thank the team at VA…

I would like to thank the team at VA Low Rates loan for their help in processing my loan application. I would especially like to thank team leader Tyler Satterfield for his leadership and knowledge staying on top of the whole process. He has handled the process professionally making sure that all the t’s cross, and all the dots were applied his leadership along with the team has made the team more proficient in what they do so I just want to thank you all and a special thanks to Tyler Satterfield for his professionalism in processing these applications I will rate this team very highly five stars because they deserve it. Myron and Lillie Douse

D
Douglas Jones · 1 review ·

I wholly recommend Low VA Rates

I wholly recommend Low VA Rates. Blake Law and Marissa were both wonderful to work with. Easy process on the refinance of my VA loan!

J
Jacob Dozier · 2 reviews ·

Rich and Carrie and team was very…

Rich and Carrie and team was very professional. They went above and beyond to help me with my loan they should be commended for a job well done