🎉 Get 2.5 FREE Sweeps Coins + 7,500 Gold Coins just for registering!Play 5,000+ sweepstakes games — no purchase needed — and enjoy daily free rewards and a referral rewards when friends join.Luckystake is a dynamic sweepstakes gaming experience available on both web and mobile app. Play slots, live dealers, crash games, and table games — win Sweeps Coins redeemable for real rewards.
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Is Luckystake legit?
Luckystake (luckystake.com) has a 1.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
No wonder it is shutting down! I've lost hope that they will ever give us our money back
My redemption is still pending and all I can get is generic response by AI. At least I compensated this loss on 23Cas.com
This is a real quality casino. I feel dumb for having engaged with LuckyStake - they have always been inferior to other online casinos. The only positive thing about them was that they would let you win in the first couple of days but of course it was just a standard hook. They should be held accountable, but I don't think anyone cares and it looks like we won't get our money back.
Now I know why they closed down because they are scamming people sending emails talking about redemptions will be processed if in by a certain date and mine was in on time but nothing no customer service to talk to it’s a AI bot who just keeps saying the same thing and keep getting the same email with their generic answer talking
Don't play here they give you free spins if you make up to $25 they cap it you have to make a purchase when you make a purchase they take it once they did that to me I complained then they locked my account they won't let me claim no bonuses and they won't let me play and I got $2.46 up there the customer service is worth zero Stars it's a fraudulent ripoff casino do not play here
Wish I could give em 0 zero stars. I'm still waiting on my redeem when they talking about they closing down. The government need to do a thorough check of platforms like this. Customer service is dookie the ai bot keeps closing my submitted request ticket.
If I could give zero stars I would. It seems my experience with them isn't the only one. I cashed out a redemption on July 31 and even screen recorded as I redeemed as well as taken screenshots. It stated redemption time was 3-5 business days. It has been 8. I've contacted customer support on site, which is only ai bots, and they will tell you the same thing everytime. They tell you your redemption is still pending (well no kidding- that is why we're here) and that they'll send you over to a specialist who can help you. You will sit and wait because no one will ever come. You email customer support and they'll just tell you requests are being reviewed in accordance with their terms of service. I have already been verified and all standards met. It is a very poor way to run a business and a good thing they're shutting down. They don't mind the time you take to be on their site, but have no problem with putting off payouts. Just very poor business dealings.
I submitted a 300 dollar withdrawal on June 24 2026 and today is August 9 2026. I still am waiting for the withdrawal. It hasn't even made past the review for authorization yet. I have contacted them many times through chat and email. The people I chatted with were nice enough but they would pass me off to that department. They would never respond. I have sent them an email and no response. I liked the games, but if they are not going to live up to their part of processing a withdrawal in this amount of time. I definitely can't rate them but one star. If I could rate it lower then I would mark it. Way to many better online platforms that can complete a withdrawal on the same day or within three days. I would recommend you seek out those online gaming site. I stopped playing this site a couple days later when the withdrawal hasn't even moved. I don't know if any others have trouble with their withdrawal. I can only speak from my own experience.
This fake casino should have to pay me back, they allowed me to open an account last week, and I lost hundreds and today I logged in to pay and play and they have a notice stating that they are closing, what is going on in this country, no one has to comply with laws, no accountability, morals or business ethics anymore? I wish I could rate them a -(0), which would represent what they are doing to consumers. The FTC and Attorney Generals Offices should be all over these types of businesses.
Closing after being a patron of the site for less than 6 months. (Suspicious?) Then, I go to leave this review and it says "We've removed several fake reviews for this company." .....Another shady site in the sweep casino-arena. These sites ruin it for the rest of the others who are trustworthy and operate with intention of serving the customer/players. Shame. 3rd casino I've received an email about them closing their site in the past 6 months (possibly 3 months). What is happening? Save time, go to Zula. Yay. Sportzino. Leav3 the shadiness alone
Well after a little over a month of waiting I finally got my cashouts customer service needs a lot of work. But they do pay. And if you want to talk to a human you’ll need to email them. Then you won’t have to deal with Amber or Jennifer the two AI’s they have but there closing down soon so you need to redeem soon.
July 29th and still no word on my July 1st redemption request, Everytime I inquire I get the response immediately about escalating and then radio silence, No more agent and no escalation, It has to be a scam site.
The platform in games everything as far as graphics and the gaming platform everything was excellent but I've literally been waiting almost three weeks for a redemption $200 and I can't get a hold of anybody when I even when I message support all they do is give me the runaround won't give me into a human
"I am very disappointed with my experience regarding redemptions on this site. I submitted a $100 redemption request on July 16th, and as of today, July 29th, I still have not received my funds.
Trying to resolve this through customer support has been extremely frustrating. The chat system relies on AI bots that repeat the same scripted responses without providing real assistance. I have tried emailing and chatting, but I cannot get in touch with a human representative.
As a member of several online casinos, I have rarely experienced delays like this. All I want is for my $100 redemption to be processed and fulfilled. Customers deserve transparent communication and actual human support when dealing with payouts."
I'm writing this review and will edit my review once the redemption is settled! Up to this point Lucky Stake has been a great platform there's a plethora games in there daily bonuses are plentiful support agent Amber has been a lot of help but she doesn't have any answers for me and nobody can tell me anything about my redemption request that was put in on July 17th 2026 today is July 28th 2026 and I still haven't heard anything from payout.com or lucky stake support team regards to this redemption
I played on this site and won through a few of their packs. In the start they paid out and paid out quickly, I was able to sign up, verify, and redeem without any issues.
I started buying more of their daily deal packs and redeeming, redemptions kept coming through (I had around 7 successfully process) so I continued buying more daily deals and playing through. Then the redemptions started slowing and paying out less. The last time I received my redemptions was 2 weeks ago, but I have 12 redemptions pending on their site and many of those have been pending for over a month now, my oldest pending is from 6-8-26.
I noticed the redemptions I was receiving were ones they did in order of smallest amount to largest amount, instead of oldest redemption to newest.
I contacted support several times and they keep telling me that my redemptions are in queue and it’s the process. If I try the 24/7 live customer support on the site it’s always a message bot that doesn’t help and says the same info. If I ask for a real person it just reiterates that it understands and wants to focus on my redemptions.
I’m growing increasingly concerned that they aren’t going to pay out the remaining redemptions they owe me.
If they finally pay out those redemptions I’ll upgrade my rating but for now just beware of this site, seems to have slowed or stopped paying out for a lot of people in the last few weeks after looking at these other reviews…
Update 7-28-26: I contacted their support once more and asked if I could get refunds if these redemptions weren’t going to be paid out. I also cancelled one of my earlier redemptions and re-redeemed so there was a fresh one in my queue if that’s what is needed. Either way they replied saying they’d get the reviews to the right department so these can process and now today they paid out two more of my redemptions. So now just waiting on 10 more. Will update if/as they come.
Worst casino ever! They do not want to pay. I did a redemption request in June 19th and I'm still waiting. It's been over a month and I keep getting the same tired lie. DO NOT WASTE YOUR TIME OR MONEY HERE!
