About Luckystake
Data updated- Website
- luckystake.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/79)
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About this business
🎉 Get 2.5 FREE Sweeps Coins + 7,500 Gold Coins just for registering!Play 5,000+ sweepstakes games — no purchase needed — and enjoy daily free rewards and a referral rewards when friends join.Luckystake is a dynamic sweepstakes gaming experience available on both web and mobile app. Play slots, live dealers, crash games, and table games — win Sweeps Coins redeemable for real rewards.
Written by the business, not verified by us.Is Luckystake legit?
Luckystake (luckystake.com) has a 1.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
What people say
I've been waiting since June for my…
I've been waiting since June for my redemption of $1000.00. And I am still waiting. If I could give no stars. I would. Bunch of bs. They SUCK
I wish I could put negative stars
I wish I could put negative stars. I put a redemption for $400 on June 9th. Same response from customer service which is never a live person. Terrible
Horrible casino
Horrible casino! I won on this casino back in June. They said that it was a 5-10 business day waiting period, but it's been over 20 days. I will never spend another dollar on this site. DO NOT USE!!!!
Everything is AI
I play many online casinos and I've never experienced such bad customer service. You don't get a live person, everything is AI. I submitted a redemption for a $89.00 payout card back on june 15 and I still haven't heard or received anything. I believe it is all fake. I've never had a redemption take longer than 5 days.. EVER..
Like the site, BUT....
Like the site, but... Redemption is one of the most important things, redeemed 7-4 and still waiting, not getting replies from support.. I'll be bacc to update and maybe a better review depending when I get my redemption... Update- It's 7-18 and still nothing. Smh
SCAM ALERT
SCAM ALERT They're already under scrutiny for falsifying reviews. DO NOT PLAY HERE THEY WONT EVEN DELETE/DISABLE YOUR ACCOUNT OR PERSONAL DATA UPON REQUEST AS REQUIRED BY MOST LAW!!! Amber in customer service was incredibly stubborn and unhelpful in requesting. They'll steal your money and personal data and thats it. Awful experience, not legit business nor fair play.
Not paying out a small redemption of…
Not paying out a small redemption of $102, not sure why. I guess they don't want repeat customers....I will update if I ever get my redemption but right now it looks like I got scammed
Scam!!!!
I tried redeeming my winnings and getting the same issues as everyone else! I put one in on 6/18/26 and am STILL waiting for my winnings… I’ve tried “support” and the same bs auto responses, “its still in processing, but I will put a rush on it or flag it for immediate release!” Or “let me connect you with a specialist “ which never happens bc they just go silent.. this is a scam gaming site DO NOT WASTE YOUR MONEY! I have a lot of experience playing online casinos and this NEVER happens on a legit platform! So do not trust it!
Nothing but a runaround
I have been waiting on my redemption for several weeks. Every time I contact support they keep saying they'll flag it to get it resolved. And I have talked to support over 4 times at least. I've never had a problem like this anywhere else trying to get a redemption. If I could give 0 stars I would.
The redemption time is far to long
The redemption time is far to long. It has nearly been two weeks. I contact them and get the same response. It hasn't been approved yet. That isn't a response worthy of taking the time to reach out to them. If I knew redemption process was over a week I would never have played on their site. Their's absolutely no excuse to play online casinos that take longer than three days. Most of the ones I play now are same day redemption. Anything over three days makes them unresponsive and the worst site to play. It's been two weeks. It's sad to see a site with so much potential fail on the most important process of customer relations. This isn't the only slow online casino. I have seen some come and go because of their not being concerned about customers redemption lengths.
Took 2 weeks but they payed out
Redeemptions
I submitted a redemption on 6/21/26 for $130 and another on 6/28/26 for $75. I have yet to receive either one. I have spoke to customer service almost everyday and am told the same thing, they are escalating my request for emergency services. Today 6/30/26 I was told I was being connected to a redemption specialist, still waiting. They are sure fast in taking your money but not in redeeming your winnings. I can't believe they would keep our winnings this way
There were hoops, but there was also $$$$
Did it take longer to get my redemption? Yes Did I have to submit a w9 and contact support? Yes BUT, did they send me 500 bucks? ALSO YES 5 stars, don't mind the hoops as long as they send the cash, and they did. They probably just need to update the website to say redemption takes 2-3 weeks.
Poor Redemption Process
I submitted a redemption on Thursday 6/18 of last week and have yet to receive any updates. Each time I've reached out to support all of the responses seem to be copy/paste types and no matter the time, the "same" person is responding. Will come back with an update if I ever receive an update or the actual redemption.
Lucky Stake Pay.
They DONT pay!!!!… update Lucky Stake Do PAY. They paid me several times to be real. It’s go be about a month tho. I don’t even do reviews like that. But see I know the feeling when you think some of these casinos don’t want to pay you, especially when you hit. Lucky stake pay fam. And they do have real customer support. Gotta email them. And twice I did receive a redemption immediately when they responded. So if you hit on here. Don’t worry it’s coming 💰 might be a minute tho. lol. They quicker with the payout cards. And they are them PRE PAID cards now. Can’t gamble.
Have been playing on this site several…
Have been playing on this site several months. Finally won $620 on 6-14-2026 and my identity was verified within a day but after I redeemed using the pay card option which says would take anywhere from 2 to 5 business days.....we'll this is business day 10 now and I have talked to the 24/7 customer service which gave me a basic copy paste answer of letting the team know to flag my redemption to quicken the process, I have emailed for answers and have had no response. Now that I am reading all the reviews on Trustpilot im fearful I will not actually ever get what I rightfully won. If I do I will update review. My redemption is still pending its now 7-08-2026. I have emailed support and have received a response informing me that I have not been over looked and is still in the normal process, I asked if there is anything else I might need to provide them to help the process and was told that I basicly just need to keep waiting but it will be "well worth the wait".....its nearing a month now and I feel like they think im a joke and its obvious im not going to receive the $620. Will update if anything changes or comes through Now as of 7-16-2026 still not been paid on my redemption, the customer support chat no longer responds to me nor customer support when I email them. I have read through other reviews and I did my redemption with the payout card option, and never got the $620. It still shows pending approval. So id say confidentiality now that this is website is 100% a scam
I would not advise anyone to play this…
I would not advise anyone to play this casino platform you won't get your money all they can say is we know you frustrated but we will keep you updated. Nobody has updated me on shit this is the worst casino platform ever, never again and im going to report them to the BBB.
Still not paid,
Still not paid, "Pursuant to Section 12 of the LuckyStake Terms of Service, I am filing a formal dispute regarding a prize redemption.COMPLAINT: Unresolved Redemption & Request for Dispute Resolution." They are not at all concerned and more people need to know their Rights when it comes to the gaming commission. And I will be getting ahold of better business bureaus. So people save your money don't play at the site played another better site.
Submitted a redemption for 1500 on the…
Submitted a redemption for 1500 on the 30th of May. I have redeemed several times and received my money so I do want to be clear, but as of the last month the redemptions are starting to take much longer. The first couple were a little over a week and the last couple have been close to two weeks, and now my current one over three weeks with no movement and redemption still sitting in my account unmoved.