🎉 Get 2.5 FREE Sweeps Coins + 7,500 Gold Coins just for registering!Play 5,000+ sweepstakes games — no purchase needed — and enjoy daily free rewards and a referral rewards when friends join.Luckystake is a dynamic sweepstakes gaming experience available on both web and mobile app. Play slots, live dealers, crash games, and table games — win Sweeps Coins redeemable for real rewards.
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Is Luckystake legit?
Luckystake (luckystake.com) has a 1.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
I submitted a redemption request on the 8th of June for 300SC. Its now the 17th and I have contacted customer service through their AI chat bot 4 times and emailed support twice and they say my redemption is still pending. The website says it will only take 3 to 5 business days to receive your winnings, but that is definitely a huge lie. It shouldn't take this long for a redemption request to be processed and approved. I've won on many other social casinos, requested a redemption, and had it in my bank account the same day up to maybe 4 days tops. This is getting ridiculous at this point and its hobestly not good business. If my redemption request gets approved today, I'd change my review to 4 stars, but if I could give them 0, I would.
I was able to win some SC coins, I've been trying to redeem for the past two weeks, I submitted my redemption for 100 bucks and it still hasn't been processed, I've talked to customer service apparently and they said they're going to push it through verification so we can process, it has not been processed and I'm still waiting since June 9… have not been able to redeem, and it is my first redemption… I will update as soon as I get my redemption process and get into my account
I really think that if you live in the state of Tennessee they are stalling with redemptions I do live in the state of Tennessee I've played with lucky Stick casino and I was as long as I could legally but at the end of the month June 30th they're shutting us down the state of Tennessee will no longer be able to play and for this reason I think that's why they're stalling with redemptions i have a feeling it's their game plan because there are several casinos I can no longer even sign into now that they've shut Tennessee down so in the end I'm going to lose and so is my husband while I watch him suffer.. because I truly and honestly needed this money like yesterday how sad where's the compassion. What does one have to do to be honored their rightful winning after paying to purchase a coin package to win? I'm going on day 9, I used my last $20 in hopes to win, I did on June 9th, I was excited now knowing that I'd be able to go to the pharmacy now and pay for my husband's meds that I couldn't afford earlier in the week. My husband is suffer a horrible death, stage 4 metastic lung cancer which unfortunately has metastasized to the most painful places ever, the bones, especially his spine. He has marketplace insurance and he's dying, he refuses hospice and I am going to respect his wishes in his last days, but for the love of if God this $100 couldn't have came at a better time. I actually use all my casino winning towards his comfort care and his medications unfortunately I was told instant redemption and then I was told three to five days at most I'm going on day 10 and my husband is without this medication I wish I would have took my $20 and played at another casino that has paid out quickly and kept a promise several times this isn't my first redemption so lucky staje casino it's my second so I've been 100% verified and payment method has been on 100% verified they're blindsiding me only because I live in Tennessee and at the end of the month June 30th day shut down in Tennessee and hopes I'll just go away and they won't have to pay me my money that I rightfully won trading customers as if they don't matter and they're not important by lying to them on support chat because that's what they've been doing to me just giving me the wrong thinking it's going to shut me up I go there two maybe three times per day and I get told the same exact thing. I mean it's really pathetic a lousy $100 to help pay for my husband's medication which was really excited to win that they are stalling and paying me but yet they take millions in $100 isn't hurting them at all they just don't want to pay me you're hoping I will cancel the redemption and play the money out but I can't afford that I already use my last $20 that I needed for my husband's medications and that was even enough but that helped and now it's going to because I played at their casino and won and no good reason as to why they won't pay out now in a timely manner. You think the first redemption would take the longest which I've already went through that one no issues but now I'm at a standstill even when they tell me they're going to give me a live support specialist I get put on this hold and nobody comes nobody comes to chat with me I get no responses through email either I would like to go above and beyond their casino a superior of some sort but I'm just not sure, I don't know where to start. This is the first and only casino that I have witnessed that actually has no truth behind it they like to blind side and of course AI support how do they show compassion they don't even have a heart let alone get a hold of a human being who has any compassion there and they know that I've been dealing with this since June 9th I was so excited to think that I could go up and get my husband's medication that he needs just to keep him comfortable this is truly sad. There has been no resolution since June 14th and now it's the 17th 9 days past their promise of 3 to 5 days. You know we have a contract for bound to follow the rules well they should stick to the rules too what makes them so immune to the rules it's called respect.
I requested a redemption of $371 on 05/31 and an additional redemption of $624 on 06/13. As of today, neither redemption has been received or approved.
Luckystake’s advertised 24/7 live chat and support email (support at luckystake dot com) appear to only provide automated responses, with no updates, accountability, or indication that my redemptions are actually being processed.
Based off this experience, I cannot recommend this casino.
I’ve been waiting for a week to get my redemption. I had an email that said that I was my friend would be ready between three and five days and I can’t talk to nobody. That’s real live person. It’s all AI you tell me they’ll let me talk to a customer specialist support specialist. Whatever and I never get to talk to nobody. I do not recommend this game to no one because there’s nothing that liars they did not hold up to no loyalty. Customer service is awful. I don’t even see how this game is still allowed to be played, but they do not redeem.
Seriously don’t understand why they won’t just shut the site down already, that’s clearly what’s about to happen. They REFUSE to pay out in a timely manner, I’m starting to think I’ll never get paid out. Been waiting almost two weeks for just $100, support is non-existent, and EXTREMELY SHADY. For my last redemption they claimed I needed to submit a w9, which I did and finally got my redemption after a week. This time they say my current redemption is delayed because I need to submit a w9 (again??), which I don’t think is true but I wouldn’t know because every time I ask support if it’s necessary for me to submit a w9 for every redemption going forward, they completely ignore the question and tell me to be patient or some other copy/paste response. What’s messed up is I won this current amount with freeplay, so I would love to keep using the site knowing I’m able to win with freeplay but they make it IMPOSSIBLE for you to get your winnings. It’s just not worth the trouble.
My experience with Lucky Stake Casino has been extremely disappointing. I won $300, completed the full verification process, submitted all requested documentation, and received confirmation that both my verification and redemption request had been approved. I was explicitly informed that payment would be processed and received within 2–5 business days.
It has now been 17 days, and I still have not received my payout. Despite multiple attempts to contact customer support, I have not been provided with a clear explanation, an updated timeline, or any meaningful communication regarding the delay. I was advised that my case would be escalated, yet no follow-up or resolution has been provided.
Delays can happen, but the lack of transparency and communication after approval has been unacceptable. Approving a redemption and providing a payout timeframe creates expectations that should either be met or updated promptly if circumstances change.
Based on my experience, I cannot recommend this platform. Reliable payouts and responsive customer service are essential for trust, and unfortunately my experience did not reflect either.
First time winning at LUCKYSTAKE, was kinda worried at first that im not gonna get my redemption because some of the reviews I was reading says that LUCKYSTAKE are scams.
I won $580.00 and I choose to redeem $500 directly goes to my bank and $80 on paycard!Yes it takes some time to verified my account but guys be patient, I GOT MY REDEMPTION!!!And I just wanted to say that LUCKYSTAKE IS LEGITIMATE and I wanted to say THANK YOU LUCKYSTAKE for my WINNINGS.They are not just LEGITIMATE they are giving free SC to play so you really dont have to buy GC.Support will assist you 24/7 and they responded Quickly..Thank you Guys!
I am still waiting on a redemption. Its been 4 days going on 5 now. Its weird because I have redeemed with them before which didnt take nearly this long. The live support they have is a bot. I am displeased with how long this is taking. Its ironic how theyre so quick to take your money but its a different story when it comes to paying out the player.
This is ridiculous. Over a week waiting them to even approve a 230 dollar winning ticket to go on a virtual card. I feel I am not going to get my winnings. I have text and messaged the fake support so many times. I will definitely tell anyone I know NOT to play here. They take our money instantly but can’t give us our winnings! This is so wrong.
This is the slowest SC site so far! They took over 5 business days to look at my redemption request. Where is the money?!???!
Have requested a redemption from them and it took them many days beyond what the email from them had projected. Business is business and things happen, however the concern here is that no communication is a red flag for no method of problem solving either.
FIX YOUR BUDGET AND HAVE SOME REAL E-MAIL INBOX TO MONITOR!
I’ve been waiting 4 days for 3 separate redemptions that have not been paid. On a three I messaged customer support and got the standard bot who said that they would escalate my situation immediately. Then I was told that I needed to complete a W-9 which I did and sent it to the company. When I inquired on day 4 about my redemption, I was told that it could take longer to process while they were waiting for the W-9 paperwork to be approved. This would be the first time redemption on this side after my account was migrated without my knowledge and funds that I had from the old site did transfer, and I used those and won 2 jackpots plus $100. If a casino site cannot pay out in the timeframe they have listed, they need to change the information on their website. Let’s see what happens on day five and on, and if I receive the funds within the 3 to 5 days allotted. If so, I will be happy to change my review.
UPDATE: It has been 9 days since I requested my redemptions. Has anyone been paid from this site in the last 30 days?
Update 2-On day 12 I received one redemption. Day 13 I am still waiting on 2 other redemptions. I do not recommend this site as others pay quicker.
Update3- the company paid one small redemption on day 14 however that one was submitted after a jackpot winning, which still has not been paid. I communicate with their bot Customer Service at least two times a day and I am told that because it is a larger amount it will take a while. I have taken screenshots of all of my communication with the bot Customer Service in the event I need to post it here. I have played at many online casinos and all have paid out in the timeline that they were supposed to. This online gaming does not pay within the 2 to 5 days advertised. Stay far far away if you ever want to see your money in a reasonable amount of time.
Update 4- still waiting on my jackpot redemption day 16. Constant contact with Bot and no clear reason as to why I haven’t been paid, although I’ve been escalated to
“ emergency” status no less than 8 times and still no money. It’s time they paid up!
Update 5-day 17 of waiting for my redemption. The bot no longer says be patient for when I receive my redemption. Now the bot is saying we will monitor if you receive a redemption. This change in language leads me to believe I will never see my jackpot winnings. It’s very disappointing to play on a site that came recommended to then find out that they paid people to write reviews and refused to provide redemptions in a reasonable amount of time even if at all.
Please click on the thumbs up button below if you are interested in me continuing the saga of where’s my jackpot or if you’re having the same problem as I am.
Update 6-it has now been 21 days since I submitted a request for a jackpot winning, that has not been paid. There is no clear path to receiving information on when that will happen. The Customer Service bot is of no help and provides no information other than I’m here for you… And I can escalate your situation to emergencies status… Which I was told they had done over 15 days ago. My review stands. If you’d like to see the money that you’ve won, do not play on this site.
Update 7- 23 days after submitting my redemption, I finally got paid. I would still advise to find another site to play on. The lack of customer service and the truth or lack there of allows me to leave my review as a one star.
Site has good promos. Redemption is still up in the air. It’s been 5 days for my redemption. AI agent says she’s escalating emergency ticket but no movement yet. 5 days regardless is way too long for redemptions when there’s so many other sites that pay 12hrs-2/3 days.
Edit 8/19 (2 months later): Ironically they're shutting down so I was correct and on to the next scam site. Committing fraud isn't worth imprisonment when fast money catches up and it's sad people value themselves this low that they can't make money being productive members of society.
Edit 6/16 (~3 weeks after report): The redemption never came. STAY. AWAY.
I redeemed $75 when the site was brand new, months later I'm trying to redeem 400 and its been 8 days. Many people aren't getting paid out recently and you will NEVER get real support regardless of what AI says. They were using our trust in the beginning/older site so they can take all our money now and gamble themselves via poker and start sending ACH's afterwards, if at all, which makes this scam different. STAY AWAY as of June 2026 until reviews get better which could be months or forever.
Well I put in a redemption request on 5/20 for $1500 and it has been 12 days now and my redemption has not been approved, and at day 5 they say I needed to complete a w9 form. I sent it in to their tax support email and they have yet not responded. The regular support email takes a long time to respond and they can’t help me. This website is completely bull$h*t . The 24/7 chat keeps saying they are marking my redemption for urgent review but nothing happens. I email their tax support email EVERYDAY asking did they receive my w9 and they don’t respond, I’m starting to think there is no tax support and this website is a scam. I do not recommend anyone withdrawing anything over $600 cause they say that’s when you need to complete a w9 form. Getting in touch with with tax support should not take this long it has been a week with no reply to not 1 single email.
So I want some big money and they've took a week to tell me that I needed to fill out a form and now they take $1,000 from me, this means no fun untrustworthy will not pay out
This is the worst sweeps casino I don't understand how they are this bad I want to like them because of the game selection and deals on packages but it's been 7 days and still no update on my redeem. They have AI running the entire support bot without real people taking concerns.
Good luck getting paid when you actually win. I don’t recommend. I’ve never had so many dead spins on multiple different games in my life. Thanks for the disappointment the site might of changed names but it’s still garbage.
Luckystake could be a scam site. Buyer beware the site has zero Support and site is very glitchy.
Michael Baxter is a scam artist and has made his way from sweepnext to luckystake.
It is sad that sites and people like these are allowed to freely steal peoples money, but it is a lesson learned. I am sorry in advance to whoever has come across this guy and this atrocious site. I encourage everyone to seriously take this warning seriously and if you have spent money already- please stop now!
