About LugLess
Data updated- Website
- lugless.com
- Category
- Business Services
- Location
- United States · Boston
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 69% (18/26)
Do you own LugLess? Claim this profile for free and start replying to reviews.
Is LugLess legit?
LugLess (lugless.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
What people say
The whole process was smooth, straight forward and worth the cost!
The whole process was smooth, and I got my box earlier than predicted! I was a little concerned when it arrived because it looked like it had been through a war, but everything inside (mostly clothes) was unharmed. I will be using Lugless on my return trip, and I have told several people this is a fantastic workaround, making the trip far more enjoyable. Totally worth the price! Cheers!
Reply from LugLess2026-08-07
That is what our goal is! We aim to make your life easier when it comes to shipping.
I had 2 large boxes that needed to be…
I had 2 large boxes that needed to be shipped. Lugless was affordable, easy to use, and delivery was prompt.
Great service!
Delivery review
It was quick and efficient and handled extremely well. It is much cheaper than other options.
I like that it was fast but
I like that it was fast. I got my package the next day, even though it was split up, but they left on my bags on the curb. Not even on my front porch they just left it on the side of the curb because of this they got wet.
Reply from LugLess2026-08-07
Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment.
All the goods/ boxes delivered safely…
All the goods/ boxes delivered safely ahead of the scheduled time
Great seamless experience
Great seamless experience. Made moving a breeze. Just make sure you get good boxes or else they’ll arrive broken.
We liked the ease of shipping bags…
We liked the ease of shipping bags across the country. Though all bags did not arrive on same day, they were delivered in separately within 3 days.
My luggage got there a day early and…
My luggage got there a day early and was not damaged. All is great!
Easy
No hasszle.
One of my bag was torn and the bag is…
One of my bag was torn and the bag is broken and cannot be used again.
Reply from LugLess2026-08-07
Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.
Great service
Great service. Affordable and reliable.
I am writing to express my strong…
I am writing to express my strong dissatisfaction with your service. I trusted LugLess to ship my baggage safely, but my suitcase arrived completely broken due to poor handling. The primary reason I used your service was for peace of mind, but instead, it caused damage to my personal property. I expect better quality control from a service dedicated to luggage transit.
Reply from LugLess2026-08-07
Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.
The whole experience was great
Everything went as planned
only stress free part of my cross…
only stress free part of my cross country move, highly recommend
It was very organized and timely…
It was very organized and timely delivery.
It was great
It was great. On time and easy to use.
Great facility
Great service