Impressed
Impressed. First time user. Price was great and experience was great. Our son’s trunk showed up, unscathed, a few days early.
About LugLess
Data updated- Website
- lugless.com
- Category
- Business Services
- Location
- United States · Boston
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 69% (18/26)
Do you own LugLess? Claim this profile for free and start replying to reviews.
Is LugLess legit?
LugLess (lugless.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
What people say
Target on date
Target on date. Luggage looks good. Perfect delivery.
Great service
Great service , helped me a lot when since i am moving across the states. Stress free experience
Everything got where it needed to go on…
Everything got where it needed to go on time or ahead of time.
Language is safe
Lugless best in margins
I always prefer lugless for my baggage…
I always prefer lugless for my baggage shipping during my tour so that I don't need to wait at the airport for baggage check-in
My package was handled well and came on…
My package was handled well and came on time.
You did well.
It was delivered to the wrong address
Reply from LugLess2026-08-07
Thank you for your feedback and we're sorry to hear about the inconvenience you experienced with your package being delivered to the incorrect address. FedEx's proof of delivery shows that it was delivered correctly. If you would like to discuss this further, you can contact us directly at [email protected].
My luggage came in damaged and…
My luggage came in damaged and something I had in the front pocket was gone.
Arrived early
Arrived early. Smooth process. Safe.
Lugless is by far the best mailing…
Lugless is by far the best mailing option for large boxes and or suitcases at the cheapest price of anyone around. No one can beat their price. We will definitely use this service again! I have recommended Lugless to all of my friends as a friend recommended this site to me.
Mostly good
The Lugless system was very good at updating. FedEx was disappointing. They delivered my suitcase to the outside of my apartment in the middle of the day. And they have the code for the door.
Service is faster than expected and…
Service is faster than expected and process is simple and easy.
Very easy, effortless and affordable
Luggage was nicely handled since nothing broke (there were things that could break) and arrived 2 days earlier than expected. Drop off at Fedex was simple and hassle-free. Also has detailed tracking. Overall great experience.
My stuff reached on time and it was…
My stuff reached on time and it was very easy to track.
Great service
Great service, Pick up is bit tricky but if you are dropping off all great service
perfect experience
perfect. door to door delivery in the future would be better
Lugless is awesome
This is so comfortable!