luggage arrived early in my destination…
luggage arrived early in my destination city!
LugLess (lugless.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 69% of negative reviews. Last updated 2026-08-10.
luggage arrived early in my destination city!
One of the worst experiences I've had with a shipping service. I paid extra for damage protection, yet my box arrived completely destroyed — my clothes were torn and my monitor was broken beyond repair. When I reached out for support on the damage coverage I had paid for, I received no help at all. Save yourself the trouble: pay the extra baggage fee on your flight and keep your luggage with you. I would only recommend LugLess if you want your belongings damaged and zero support afterward.
Been using for 5+ years regularly. Very satusfied.
Easy to use and great rate. Only, I am unsure how long before adjustments, if any, to the weight and size of the package will be flagged.
Very good service. My baggage was delivered in good shape. From booking to delivery, the process was so good and smooth.
Damaged parcels. Missing gifts
Process was super easy to follow, including the item drop-off at my local FedEx. My boxes arrived safely with everything inside fully intact!
this is the best company to help you to relocate your stuff
Awesome Price Simple Drop-Off Delivery as they said (On Time) No Damages. Everything is Perfect.
Had only used a service like this once before several years ago, but was not nearly as economical and user friendly as LugLess. Exceeded my expectations
Lugless has been a major lifesaver and honestly a flex. I’m an artist and often leaving residencies with more than I brought. Such lightness to take the train knowing my bag is already en route with my paint and art! The only challenging part of dropping my (enormous) bag at FedEx was … accepting how easy it was. Truly, hard to believe there’s no gotcha. It has become my go to move over the years.
I don’t understand how this service isn’t more famous, it’s so easy to use, saves nerves and money. We love using it!
Everything went really well. Received our bags even before the estimated time of arrival. All the bags were in great shape!
Easy to create a label and get the baggage dropped and receieved.
My first delivery was perfect. My last delivery was not. The person left all of the boxes at the bottom of the steps, out in the open. Everything could have been ruined if there had been rain. One of the boxes was crushed, it looked like someone had stood on it, and 3 items were broken.
Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.
We recently moved from the United Arab Emirates back to Montana. We moved about 30 suitcases from the UAE into the US through multiple friends who had excess baggage. We then shipped all our things through legless it was flawless. I highly recommend their services.
Early delivery and very easy to work with
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