Great Selection and Pricing
Great Selection and Pricing! Purchased furniture before and no issues.
About LuxeDecor
Data updated- Website
- luxedecor.com
- Category
- Home & Garden
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 94% (16/17)
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Is LuxeDecor legit?
LuxeDecor (luxedecor.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
Couldn't have been any better
Couldn't have been any better. Diana was wonderful to deal with, patient, professional and understanding.
Your July 4th promotion was just what I…
Your July 4th promotion was just what I needed to buy the 2 outdoor wall fixtures. Very Satisfied!
Gave great suggestions on lighting
Gave great suggestions on lighting Incorporated my feedback Great taste! Pleasant and helpful
I was unable to get the 10% new…
I was unable to get the 10% new customer discount.
Fabulous experience- looking forward to…
Fabulous experience- looking forward to receiving my order!
Customer service was exceptional
Customer service was exceptional. They were attentive to our request, and extremely efficient. Contact was prompt and helpful. Thank you so much for helping us outfit our new Worship Center with quality items and for your kind response to our inquiries during the order process!
Happy with the experience
Easy to purchase, best price.
Very helpful costumer service!
Easy ordering process … very intuitive…
Easy ordering process … very intuitive web page
Still waiting on confirmation of the…
Still waiting on confirmation of the light I ordered despite calling and checking on this no response
Reply from LuxeDecor2026-06-29
Dear Sheila, I am sorry for the frustrations with your order. This is not the experience we want for any of our customers. June 22nd,2026 you placed an order for a Gabby Nova 11-Light Brushed Brass Natural Crystal Sputnik Chandelier. Please note per our terms and conditions, Estimated Shipping Times At the time the order is placed, an email with order confirmation is sent, which includes the approximate lead time for the order. Please be aware, shipping times are only estimated and can change based on product availability. Once the order is accepted by the manufacturer, we will send you an updated approximated ship date if it’s different from the original estimate that was communicated during order confirmation. Shipping Policy | LuxeDecor June 24th,2026 you called in looking for an update as to which the vendor hadn't confirmed the order yet. Our team will keep you posted on your order until it is shipped and delivered. If you have any questions in the meantime, we are happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CDT at 888-733-3201.
So helpful
So helpful - a real person was available to chat with me and help me with so many things. Will be making a purchase!
Tony worked quickly and knowledgeably…
Tony worked quickly and knowledgeably with the manufacturer to determine the specifications for my order and then to execute. Much appreciated!
Love Luxe
Ease of navigating cite. From past purchases, furniture will look as pictured. Good quality for price. Checkout was simple
Tony was incredibly helpful with…
Tony was incredibly helpful with getting my order placed and answering all my questions!
The curio cabinet was elegant
The curio cabinet was elegant. Much better than I anticipated. I was so happy with it I ordered another one!
Kelly was very helpful and had a lot of…
Kelly was very helpful and had a lot of patience with us. She solved or issue and was very sweet
Great furniture choices and fair…
Great furniture choices and fair pricing.
The customer service person was helpful…
The customer service person was helpful and able to get the information I needed to decide to purchase the mirror I wanted to purchase.
I really appreciated that there was no…
I really appreciated that there was no shipping charge. Your site was easy to navigate and you have a quality product.