Excellent food and customer service
Excellent food and customer service. Highly Recommended
About Macros
Data updated- Website
- macros.com.au
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 39% (23/59)
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About this business
MACROS is a zero-commitment meal subscription service. Make healthy eating easy with MACROS ready-made meals, delivered fresh to your door!
Written by the business, not verified by us.Is Macros legit?
Macros (macros.com.au) has a 2.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 52% give 1 star; The business has replied to 39% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
I have tried MANY meal delivery…
I have tried MANY meal delivery services and nothing has compared to MACROS! The quality and freshness is nothing like i e tried before. No watery residue, flavour packed and great customer service. Thankyou!
I have been using Macros for about four…
I have been using Macros for about four years. I have tried various other providers but always return. I find their meals to be fresh, tasty, and above all consistent. I order 15 meals each time, freeze them, then take a meal to work everyday. I am 100% satisfied with the quality and variety. Lee @Mentone VIC
No Delivery x 2
Avoid this company. I ordered from them twice both times they did not deliver to my address. A very frustrating experience.
Reply from Macros2026-08-20
Hi JD, Thank you for sharing feedback to us. We want to help you with your concern about the undelivered orders to your address. If you can share with us through email the order that was not delivered for us to check further , our support email address is [email protected] regards, Macros Team
A lot of fat and cartilage
The person in the chat was very helpful…
The person in the chat was very helpful and attended to my request immediately and efficiently
I've tried fair few prepared meal…
I've tried fair few prepared meal services and Macros is probably my favourite.
Hit and miss
Positives; easy ordering, quick delivery and flavours are quite good. Negatives, the quality of the meat. The meat in the massaman was very tough and had lots of gristle and fat. The chicken in the chicken curry was also tough and it had a knuckle left in it. The Java chicken was good. I will not order again though as the quality of the meat is not what I would expect for the price point.
Great food. Great service
I've been ordering from Macros for over 5 years now and the food is incredibly healthy and delicious. They use quality produce, have a large variety of meals and the customer service is tops.
Reply from Macros2026-06-09
Hi Matthew, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
I have been dealing with Macros now for…Fantastic food at Macros
I have been dealing with Macros now for about a month and find their food to be exceptional! Really tasty and much better then the competition. Thanks Macros. Regards Marion and Paul Ramsey
Reply from Macros2026-06-12
Hi Paul, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Got Food Poisoning…
I enjoyed the meals but one of them gave me food poisoning. For a week I had body aches, internal bleeding of the bowel, throwing up, diarrhoea, the works. I have never been that sick in my life. The goal was to gain weight because I don’t each lunch or dinner that often due to my work and school schedule so this was a quick and healthy solution. I lost 4kg in a week because I didn’t want to drink or eat anything and had to go to the hospital to get treated because I was severely dehydrated and bleeding internally. Other than this, the food arrived on time and tasted good. However for myself, the bad outweighed the good and I do not recommend this even if there’s a slight chance you catch what I did.
Reply from Macros2026-05-27
Hi Amir, Thank you for taking the time to share your feedback and sharing your experience regarding our product. All of our meals are prepared by our chefs using fresh, high-quality ingredients and are made to meet our high standards of taste and quality. We kindly ask that you reach out to us at [email protected] so we can investigate the matter further and assist you with your concern. kind regards, Macros Team
Love it!
Love it! Have been ordering from Macros for about a year now and its great! Real good value for money and meals actually tastes great, while allowing me to know exactly how much calories I'm consuming. Highly recommend!
Reply from Macros2026-05-27
Hi Ann, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Great food and customer service
The food is well prepared and tasty. The service is excellent, and MACROS is happy to provide prompt support if things don't go to plan, with greast customer service. I am a subscriber and will continue to be so for the future.
Reply from Macros2026-05-27
Hi Lucas, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Speedy fix to software glitch
There was a software glitch when ordering. Robert fixed this immediately and all good since then.Delivery arrived on time…text announced arrival.All mwaels fresh & tasty Access to online account for possible modification very handy. Thank you 🙏
Reply from Macros2026-05-27
Hi Alan, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Reliable and healthy Meals
I’ve been using MACROS Ready Made Meals for about 5 years now, and overall I’ve had a really positive experience. The meals are healthy, well-balanced, and convenient, which makes sticking to a routine so much easier. One thing I really appreciate is their customer service, it’s quick and responsive, and whenever there’s been an issue, they’ve applied credit without any hassle. Delivery has been reliable too. Orders arrive on time, and the tracking makes it easy to plan around. Of course, like any business, there have been the occasional minor delivery hiccups, but nothing major and definitely not frequent enough to be a concern. Overall, I’d highly recommend them if you’re looking for convenient, healthy meals without the headache.
Reply from Macros2026-05-27
Hi Tanya, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Fresh food and on time deliveries
Good taste, on time delivery and great portion size. Have tried many food services but Macros seems to be using the least preservatives, tastes much fresher.
Reply from Macros2026-05-27
Hi Malay, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Great food quality and portions.
Great food quality and portions. Had an issue with updating my order but Eden immediately resolved it and provided credit. Excellent customer service
Reply from Macros2026-05-27
Hi Adrian, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Satisfied customers
We’ve tried lots of the meals and have settled on our favourites. Meals are always tasty and fresh. Delivery is reliable and we’re happy with the service. Website is relatively easy to use. Would recommend Macros
Reply from Macros2026-05-27
Hi Robyn, Thank you for your feedback and for enjoying our meals! We truly appreciate you taking the time to share your experience with our meals product. Your support means a lot to our team and inspires us to keep delivering great food and service. regards, Robert Macros Team
Unhealthy and full of fat - disgusting!
Do not get the beef brisket. 7 out of my 8 meals were just lumps of fat. I understand a little bit of fat, but this was disgusting, it was the bulk of each meal. They refunded me for 2 meals. I’m just worried as to how this can pass there quality control and nutrition standards, worst than McDonald’s! Basically paid $13 for a potato and 2 beens. Terrible!
My order didn’t arrive
My order didn’t arrive. Instead of asking if I would like an order resent a refund was activated that I would receive in 5-10 business days. No food or my money for at least 7 days (as the refund was processed on a Sat). This is unacceptable
Reply from Macros2025-12-01
Hi Reuben, Thank you for the time you took to write this review. We’re sorry for the hassle this caused. Please reach out to us again at [email protected] so we can review this, as we will always send a replacement to our customers when needed. We’ll make sure this is properly investigated. We look forward to hearing from you. Best regards, The Macros Team
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