MAËLYS

Love ordering Maelys products as they are top quality and affordable!

Love ordering Maelys products as they always do what they say they will do for you! Each product does its own thing and I have never been disappointed with the results. Great quality and affordable and my skin is much better than I could’ve imagined after using the products. Also I never have to wait long for my order to arrive and I can keep an eye on the tracking while it ships to me.

Easy to order easy to understand and…

Easy to order easy to understand and smells amazing and I'm seeing difference s after 2 weeks

Their products are fantastic

Their products are fantastic! They stand by their marketing and all three products that I use have produced the results promised. I have subscriptions to Get Taut, Get Dreamy and B Flat - all great. The orders come when promised and their customer service is quick to respond and answer any questions.

I love all of your products

I love all of your products. the quality is so impressive and the smell is long lasting.

I always find exactly what I need here

I always find exactly what I need here. Its so easy to get it ordered and delivered. Maelys has the most amazing deals.

Love this brand every single product

I love this brand ! The products all do what they claim. I’ve tried all of their products. The scents are delightful. My skin feels amazing after using for almost one year now! I’m all in with this brand! I Also love the rewards programs and customer service :)

Snatch that saggy skin!

I am loving my RE-LURE tight and tone body serum. After my recent weight loss I dreaded the saggy ski that the lost pounds left behind. RE-LURE has made my neck smooth tight and toned and I am over the moon excited to tell everyone how amazing it is!!!

Using Maely's for nearly 2 years.

I've been a customer of Maely's for about a year and a half. I've never had an issue with shipping or customer service but I do not subscribe to monthly shipments. I just figure out what I'd like to try or what I need to replenish and place a new order. Their skin products are pricey but work well when used consistently. These are not magical products but do hydrate well and offer a lot of benefits for anti aging.

Don’t do it

Don’t do it. I returned my trial, they still charged me because it got delivered to the wrong address! Also their products aren’t good. The containers are cheap and barely squirt any products out. Customer service is 1000% not helpful.

Deceptive Subscription Model and Unreliable Customer Support

I have repeatedly tried to return unopened, unwanted and unordered products sent to us. My cancelled subscription was inadvertently turned back on some how after months of being cancelled. They started shipping boxes that required me to return them. When trying to return the boxes from June and July, they told me the June box had was beyond the return window. This is after a representative told me I could return both boxes but failed to send a return label for the June box. Repeated emails have come back with the same response that we missed the return window. I have all the emails from their customer service stating that the rep who told us we could return it, made a mistake. So after their rep made a mistake, they're making us pay for a box that we were told we could return. They also couldn't tell us why the subscription was reactivated. Our emails are getting auto reply's or being reviewed by AI which isn't being flexible and is sticking to a script. Then it will say someone will be reviewing your email and you'll get a response in 24hrs and the reply always comes in the middle of the night which tells you its being reviewed by someone half way around the world in a call center that can't make decisions. I have sent over 2 dozen emails back and forth with nothing more than the same reply. I would never recommend using this company regardless of whether their products are good or not. Regards, Lori K

Great Products

This website is easy to navigate and explains how discounted things could be part of the different subscriptions the website offer. I've order numerous times and NEVER had any issues. Everything is explained what you're getting during the purchase. I've paid full price and never had issues of extra payments. When my shipment was taken by a porch thief, they sent me another without any issue or re-payment. The products I've bought worked for me (Be Thicc, Be Bold, and Get Dreamy) without any issues. I do have a problem with when I purchase it flags the payment as fraud sometimes which they rectify immediately, other than that one particular issue, I love ordering from them.

DONT DO IT

DONT DO IT! I haven't used the product so this is not a review of the actual product (although reviews say the smell is awful). The 'only pay shipping and we won't charge until later' is a SCAM. Not only did they charge for the shipping AND the full product before I even received the product, but they charged me TWICE for two products (but different amounts so my bank wouldn't see it as a duplicate charge). When I told them about it and that I wanted the funds returned AND I wanted a shipping label to return the unused product, all of a sudden they can't find my order number (although I gave them the two order numbers they gave me). AND they sign you up for a subscription so they can keep charging you. If you look at other people's reviews you will see the same story over and over. MAELYS is a SCAM. I'm now having to fight to get my almost $100 dollars back. DO NOT BUY! DO NOT ENGAGE! DO NOT LET THEM HAVE ACCESS TO YOUR PAYMENT INFO BECAUSE THEY WILL USE IT OVER AND OVER. _______________________________________________________________ I provided all the information you need to send me a refund for these fraud charges as evidenced below in the following email exchange: Email from me to Maely: I need to cancel this subscription and get a refund. I'm also wondering why I was charged twice - once on July 12 and another time on the 16th. And I only received one order. I need a full refund of all funds and I will send back the unopened product. I'm also wondering why the subscription link is not working. I never signed up for a subscription! Order numbers: 40D52146D17208714 4C516150UK511051X Thank you. _______________________________________________________________ The return email from Maely: Hi Kimberly, Thank you for sharing the product information. Unfortunately, we still cannot locate the orders you mentioned in our system. Since the charges were made on July 12 and July 16, and you only received one product, we’re unable to process your request at this time. If you placed your order recently, please wait 60 minutes and reach out again by email; we’ll be happy to assist then. If you need anything else related to MAËLYS, feel free to let us know! 💜 _____________________________________________________________ I notice that your practice is to keep requesting new information then you still "cannot find the account" in the efforts to fatigue the people you are scamming. You charged my account THREE TIMES. REFUND MY MONEY *Also reporting to the BBB.

Hasn't worked for me

I previously ( 2 months+) order the shampoo conditioner scalp spray and leave-in conditioner combination for $70. Like I previously stated, I have had it over 2 and 1/2 months my hair is not grown, my hair does not look any better than it did before, I've sent the product back for return, and I never received my money back on my account. I contacted the company and they say they can't find me buying anything in the system. I have a picture with myself with the products. I'm very disappointed. I like their other products, but this one just doesn't work for me, and I can't get my refund. Otherwise I would be buying something else from this company.

Will take your money

I asked for a product to try before you buy and they sent me an extra product to go with it(which I didn't ask for). I tried the one product I asked for and didn't care for it, not even bothering to try the second product because I wasn't interested. I then sent in two different request to their website asking how to make the return with no reply. After going back and fourth with them several times on the issue. They then said they will not accept the return because it is now out of the date-even though it was within the time frame when I sent the message. Then, I simply asked for an exchange for one of the products I liked, and they refused that as well. Horrible customer service and shady company with no integrity. UPDATE: THIS WAS AN ATTEMPT TO MAKE ME AND OTHERS THINK THEY WOULD MAKE IT RIGHT. WHEN I PROVIDED THE EMAIL, THEY DOUBLED DOWN ON THEIR DECISION. DO NOT BE FOOLED AND WATCH YOUR CREDIT CARD CHARGES.

Don’t ever believe any of the stories…

Don’t ever believe any of the stories about their creams helping dimpled or lose skin they do not work and burn , tried it for one year snd nothing , this compost shoukd he banned from selling these products and false reports and my doctor said all these creams and pills and patches are just to make money snd none are approved by the FDA and do not work so save your money

I ordered the cream buy before you try…

I ordered the cream buy before you try and they charge me $310 plus $5.90. This is ridiculous talking about a hold. Now I don’t want any products from them.

great products!

Maely's is amazing

Maely's is amazing. Their customer service is on point. They answer quickly and are so friendly. The star of the show is the products. They work! No gimmicks. I love Maely's ❤️

I have been a MAELYS fan for years

I have been a MAELYS fan for years. My absolute favorite product is Get Dreamy. The scent reminds me of a cozy hug. I also love Get Taut which absorbs so well and really improves the look of my upper arms. Customer service has always been wonderful as well.

I have used several Maelys products

I have used several Maelys products. I can positively review B Perky, B Glossy and B Foxy but B Tight is absolutely painful! So much burning that I just had to throw it away! It's awful...no matter what I did to calm it, the only thing I could do was shower again. Do Not Waste your money on it. Also, I have Get Dreamy and I see zero results despite sustained usage. Not worth the $$ Next to try is Re-Lure. Hoping that there is no burning like B Tight