Founded in 2010, MAGIC JOHN specializes in crafting high-quality screen protectors. We prioritize user experience, delivering innovative products and swift, reliable service. Thanks to our unique and creative approach to film application, we’ve built a loyal global community of over 10 million users.With 15 years of expertise, MAGIC JOHN has been perfecting screen protectors for over a decade. Launched as our own brand, we bring innovation to life with patented application techniques, featuring dual-tempered and aluminum-infused tempered glass. Our meticulous 17-step process, including S-class vacuum plating, ensures uncompromising quality in every detail.Our flagship Dust-Removing Screen Protector leads the way, complemented by a range of phone cases and premium mobile accessories. At MagicJohn.com, we’re committed to delivering exceptional service, tailored to our customers’ needs and desires. Maximizing your satisfaction is, and always will be, our top priority.At MAGIC JOHN, we ensure swift delivery so your order arrives fast every time, backed by a 30-day hassle-free return policy for worry-free shopping. Our dedicated support team is always here for you, whenever you need us, while our secure checkout guarantees safe payments with complete peace of mind.
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Is MAGIC JOHN legit?
MAGIC JOHN (magicjohn.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally praise the ease of application for the screen protectors, finding the installation process simple and smooth. Many people value the high quality of the protective equipment and the excellent customer service received.
However, some customers noted concerns regarding the durability, as protectors have reportedly cracked or shown wear quickly after use. A few other people mentioned issues like the case yellowing in a few months or the privacy features not providing complete coverage. Specific reviewers also experienced instances where the wrong item was shipped, though the staff often corrected the errors.
Auto-generated from all reviews of this business. For reference only.
So easy to install this screen protector! Amazing! Plus I ordered one, but there are two in the box. No notes - don't change a thing!
Reply from MAGIC JOHN2026-08-21
Thank you so much for your positive review! We’re thrilled to know the screen protector was super easy for you to install. We are delighted you got two pieces inside the box. Thanks for your kind suggestion, we will keep it just the way it is. Hope you enjoy using them!
Was sent an email with tracking information, asked me to verify my identity then received an email from a completely different company Zen-Flow which resulted in an unwanted subscription which activates in 24 hours. Emailed Zen-Flow to advise to cancel. Then received an email advising me a response will be sent out in 24 hours by which point the subscription would have started. An absolute con.
Reply from MAGIC JOHN2026-08-18
We take your concerns very seriously and have already contacted you via email to better understand what happened and assist you with this issue. We look forward to hearing from you so we can investigate this matter further and help resolve it.
The support team was helpful, I’d ordered the wrong size screen protector, reached out about it, and they’d had the correct size shipped out without hassle very quickly.
The screen protector applicator was awesome, went on easily, no air bubbles just as advertised.
My screen protector lasted less than 3 months before getting a crack all the way from the left to right side. I don’t know what caused it. Admittedly, I’m not obsessively cautious with my phone, but with the advertisements hitting the screen protector with an “axe” and other similar demos, I’d expect to have had at least a moment of “that seemed bad, I bet the screen is cracked” instead of “where did that come from?”
Since my experience is mixed with some great items and the seemingly poor duration, went with a three star review.
Reply from MAGIC JOHN2026-08-18
Thank you for your detailed feedback. We’re glad to hear you had a positive experience with our support team and applicator. We’re sorry the screen protector cracked sooner than expected. We truly appreciate your feedback and will continue working to improve our product quality.
Amazing service and they sincerely stand behind their products. I had a small issue and they rectified it instantly without any hassle.
Reply from MAGIC JOHN2026-08-20
Thank you for your wonderful review!
We take pride in standing behind our products. It’s great that we could fix your small issue instantly with no hassle. Thank you for your recognition of our service!
I got it after almost 2 weeks of waiting and was very exited to open it. I open the box to see the fan and peal off the plastic protective covering on the center of the fan for it to almost fall off. Inside the glue was all melted and that may be from the UK summer heat or due to how recently it was manufactured. The cooling didn't work at all though the fan is still very powerful and rather handy. Despite these issues I still am happy with my product though they clearly need to ensure all of their products are stable, put together, fully functioning and complete.
Reply from MAGIC JOHN2026-08-18
Thank you for sharing your feedback with us. We take your concerns very seriously, especially regarding the cooling function and the condition of the product upon opening.
We would like to look into this and find a suitable solution for you. Please contact our official customer service email([email protected]), or provide us with your email address so that we can reach out to you directly.
Best customer service I have ever dealt with, super fast communication throughout purchase, I also bought the wrong charger and they are sending the correct one for free, well done team I highly recommend magic john products
Reply from MAGIC JOHN2026-08-20
Thank you for this awesome review!
We’re humbled to hear we provided the best customer service you’ve experienced. We were happy to keep fast communication and send you the correct charger free of charge. Thank you for your high recommendation for Magic John products!
I ordered the wrong one and i send a email and the send me the good one for free good services and good quality
Reply from MAGIC JOHN2026-08-20
Thank you for your great review!
We’re glad we could send you the correct item for free after you reached out via email. It makes us happy that you are satisfied with both our service and product quality. Thank you for your support!
I ordered the HD screen protectors that came with 2 in a pack. One of them came broken, I emailed customer support with a pic of the broken one. And they helped right away and had another order processed to send out. Awesome customer service!
Reply from MAGIC JOHN2026-08-21
Thank you so much for sharing your experience! We’re sorry one screen protector arrived broken, and we’re glad our support team could quickly process your replacement after you sent over the photos. It means a lot that you recognised our customer service. Thank you for your support, and hope you enjoy your new screen protector!
I bought the wrong size for my phone not realizing. When I brought it up to customer service they sent out a new set free of charge. Even though it was totally my fault. Great experience buying from them.
Reply from MAGIC JOHN2026-08-20
Thank you for your fantastic review!
We’re happy we could send you a new set free of charge even when the sizing mix‑up was on your end. Providing great customer experience is always our goal. Thank you for your kind words and support!
Thank you for your review!
We’re pleased we could deliver fast responses and get your issue sorted out quickly. Your positive feedback is greatly appreciated.
Loved the customer service. They sent me new selfi stick. Thank you so much. Very strong magnict. I would recommand selfistick.
Reply from MAGIC JOHN2026-08-20
Thank you for your great review!
We’re happy you love our customer service and your replacement selfie stick. It’s awesome to hear the magnet works really well. Thank you for recommending our selfie stick to others!
Very handy customer service and very efficient with resolving any issues, only downside is the thick tinted screen that makes some gaps harder than others but seeing how that’s the only downside for a very good screen protector, I say it’s worth it!
Reply from MAGIC JOHN2026-08-20
Thank you for your honest and detailed review!
We appreciate you pointing out the gap‑fit issue caused by the thick tinted screen protector. We are glad our customer service was helpful and efficient for you. It means a lot that you still think our screen protector is worth getting despite this minor shortcoming. Your feedback will help us improve our products. Thank you for your support!
I ordered the wrong size screen I messaged magic john and customer service answered quickly and have replaced my screen free of charge just amazing customer service thankyou so much magic John I highly recommend these screens this was my second order I have one and love it this order was for my wife’s phone
Reply from MAGIC JOHN2026-08-21
Thanks for your kind feedback! Glad we could quickly send you a free replacement for the incorrectly‑sized screen protector. We’re thrilled you enjoy our products and chose us again for your wife’s phone. Thank you very much for your recommendation!
Product quality is great! But needed to be exchanged for different model. Customer service was exceptional. Quick response and top notch.
Reply from MAGIC JOHN2026-08-20
Thank you for your great review!
We’re happy you love our product quality. It’s a pleasure our customer service team could give you fast, top‑notch support while handling your model exchange request. Thank you for your support!
Wonderful phone mounts - no sticky residue! Easily take with you anywhere! Top notch customer service!!!! Will highly recommend to anyone! Thank you so much!!!!
Reply from MAGIC JOHN2026-08-20
Thank you for your fantastic review!
We’re delighted our phone mounts leave no sticky residue and are convenient to take anywhere. Thank you for your praise for our top‑notch customer service and your strong recommendation. We really appreciate your support!
Dear Pedro,
We are truly sorry to hear you had such a negative experience with our charging cables and magnetic car mount, and we sincerely apologize for the frustration this has caused you.
We have been in direct email contact with you regarding these concerns.
Although your orders have passed our standard warranty period, we have offered free replacement cables and a complimentary apology gift via email to try to resolve this matter for you.
We would greatly appreciate the chance to make this right. Please check your email inbox for our message and reply to us directly so we can move forward with the solution.
Best regards,
Magic John Customer Support Team
If there were more stars I would put them, my experience with magic john team was more than I anticipated, i ended up purchasing the protective back part with magnetic lenses and realized I picked the wrong color I notified via email asap and they corrected it so quickly not even a day delayed from my tracking and I got the correct purchase, the cover is absolutely sturdy enough to protect this new I phone and the magnet lenses are strong with no nudging. Super happy.
Reply from MAGIC JOHN2026-08-20
Thank you so much for this wonderful review!
We were happy to quickly correct your order color with zero shipping delay. It’s fantastic to hear the case feels sturdy and the magnetic lenses hold securely without shifting. Your kind words mean a great deal to our whole Magic John team. Enjoy your new gear!
I ordered the wrong screen and the customer service agent responded fast and took care of the issue right away. The quality of the charging cord and screen protector were amazing! Highly recommend this company and their products.
Reply from MAGIC JOHN2026-08-20
Thank you for your fantastic review!
We’re glad our team could respond quickly and resolve your wrong‑screen order issue. It’s awesome to hear you love the great quality of our charging cord and screen protector. Thank you for your strong recommendation!
My experience with Magic John support was excellent, fast response i accidentally bought the wrong screen protector and they're replacing it for the right one free of charge without sending the other back thanks again
Reply from MAGIC JOHN2026-08-20
Thank you for your great review!
We’re glad we could quickly assist you and send the correct screen protector for free without requiring you to return the wrong item. It’s our pleasure to help resolve your order issue. Thank you for your support!