MailerLite

Hi Nikki, thanks so much for sharing this ✨We’re really glad our team could help quickly with your question. Excited for you to keep exploring the features, there’s a lot to discover, and we hope it continues to be a smooth experience 💚

Hi Ron, really appreciate you taking the time to share this 😊 It’s great to hear the interface felt intuitive and that it gave you everything you needed without unnecessary complexity. Even better to know it’s working well for your scale and budget, that balance is exactly what we aim for 💚

Hi Romeu, thanks for taking the time to share your feedback, and we’re sorry for the frustration this situation caused. I can confirm that our support team has already addressed this directly with you via email. A full refund has been issued, and your subscription has been cancelled and reverted to the Free plan, so no further charges will be made. Depending on your bank, the refund should appear within a few business days. If you have any other questions or need further clarification, please don’t hesitate to reach out, we’re here to help.

Hi John, we’re sorry to hear about your experience. After a review of your account activity during our content and compliance checks, we determined that it did not align with our Terms of Use. For this reason, the account was terminated prior to sending any campaigns. Regarding your data, it is retained only as long as required for legal and compliance obligations and in line with our privacy policy. If you’d like, you can also reach out to our support team to confirm the details or request further clarification. We wish you all the best with your future projects.

Thank you so much for this lovely message 😊 We’re really happy to hear MailerLite has the right balance of simplicity and functionality for your needs. It’s also wonderful to know our support team has been helpful, and we’re especially glad the not-for-profit discount has made a difference for you 💚

Hi Margaret, thank you so much for sharing this! We’re really happy the team could jump in quickly and help get the integration issue sorted out for you. It’s also great to hear the platform has been easy to use for your store 😊 We truly appreciate the kind words 💚

Hi Vienna, that must have been such a stressful moment, so we’re really glad Sophia could help get everything sorted out quickly for you. Thanks so much for sharing your experience and your kind words 💚

Hi Jay, thanks for taking the time to share your feedback. After reviewing your account activity, our team determined that the content and sending practices did not comply with our Terms of Service. For this reason, the account was terminated following our standard compliance review process. We continuously review both account activity and email content to help maintain a safe sending environment and strong deliverability for all users. We understand this is frustrating, and we wish you all the best with your future projects.

This is so wonderful to hear, thank you Margaret! 😊 We’re really glad the platform has felt effortless for you and we’ll definitely pass your kind words on to Obdulio too. DNS and authentication issues can be tricky, so it’s great to hear he could help get everything sorted smoothly 💚

Hi Horacio, thank you so much for taking the time to share this. We’re really happy to hear Jordi could help you quickly and make the experience feel supportive and constructive from the start. We know reaching out to support usually means something important isn’t working as expected, so it means a lot to hear that you felt listened to and genuinely helped. We’ll make sure Jordi sees your kind words. Gracias por confiar en nosotros 💚

Hi Aaron, thank you so much for sharing this! We’re really glad Marvin and Sebastian could help make the transition from Classic feel smooth and get everything connected properly in the end. Migrations and website setup can feel overwhelming, so it’s great to hear the guidance was clear and easy to follow along with. We’ll make sure both of them see your kind words 💚