Makwa Finance knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols.As a direct lender, Makwa Finance doesn’t have to wait for third-party approvals and can offer Accelerated Funding and early pay-offs without penalties. Returning customers also benefit from membership in our Big Bear Rewards Program, where they receive lower interest rates, increased loan amounts, and even faster approvals. Members also earn points they can cash in for gift cards to their favorite national retailers, movie theaters and restaurants.
Makwa Finance (makwafinance.com) has a 4.7 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and professional throughout the entire loan application process. People also appreciate receiving quick funding and using an easy-to-navigate website that makes getting financial help completely smooth and stress-free. Borrowers describe the service as trustworthy, noting that representatives take the time to clearly explain all terms and guide them patiently. However, some customers also noted that the interest rates and overall repayment amounts were extremely high. A few other people also felt that unexpected account charges or payment processing issues caused frustration.
Auto-generated from all reviews of this business. For reference only.Dear Customer, Thank you for your kind words about our customer service. We truly appreciate your feedback and are grateful for the opportunity to assist you. Thank you for choosing us, and we look forward to helping you again whenever you need us.
they have made me feel alot easier and a light off my shoulders these people are amazing
Dear Tammy King, We truly appreciate you taking the time to share your experience with Makwa Finance, and it means a great deal to know that our team was able to help ease your concerns and lift a weight off your shoulders; your feedback is incredibly valuable to us, and we are grateful for the trust you placed in us throughout your experience. We understand how important it is to feel supported and confident when working with a loan provider, and we are glad our team delivered a level of service that made a positive difference for you. If there is ever anything more we can assist you with, whether it is answering questions or providing additional support, we are always here to help, and we sincerely thank you again for your kind words and your five-star review.
Appreciate your help thru this stressful time.
Dear Cynthia, Thank you for taking the time to share your review with Makwa Finance; we truly appreciate your kind words and are glad we could support you during such a stressful time, as we understand how important it is to have clear communication and dependable assistance when it matters most, and your feedback lets us know our team is making a positive impact; while we are pleased to hear your experience was helpful, we remain committed to providing continued support and are always here if you need anything further, and we sincerely appreciate your trust in us and your five-star review.
Dear Gary Cooper, Thank you so much for sharing your experience with Makwa Finance, we truly appreciate you taking the time to leave us this five star review and are very glad to hear that you found our online process to be quick and easy, as we work hard to make the application experience as simple and convenient as possible for our customers; we understand how important efficiency is when applying for a loan and it is great to know that your experience reflected that, and if you ever have any questions or need assistance in the future, our team is always here to help, as we look forward to continuing to serve you and appreciate the opportunity to be your lending partner.
They were fast funding and are convenient
Dear Deb Cowperthwait, We truly appreciate you taking the time to share your positive experience with Makwa Finance, and we are glad to hear that you found our funding process fast and our services convenient, as providing a smooth and efficient experience is extremely important to us; your feedback confirms that we are meeting that goal, and if there is ever anything more we can do to make your experience even better, our team is always here to assist you, so please do not hesitate to reach out, and we thank you again for your five star review and for choosing Makwa Finance.
I ended up getting scammed out of thousands of dollars which put me back on being able to pay my loan in a timely fashion. I like the fact that I was able to refinance with the company and therefore reduce my debt by well over a thousand dollars. Who could ask for anything more. The refinance and also lowered my interest rate yeah!!!
Dear Crystal, We truly appreciate you taking the time to share your experience and your kind feedback regarding your recent refinance with Makwa Finance, and we are very sorry to hear about the unrelated situation that impacted you financially, as we understand how challenging and frustrating that must have been. We sincerely value your transparency and are glad we were able to support you during that time by offering a refinance option that helped reduce your overall debt by over a thousand dollars and lower your interest rate, as providing flexible solutions when our customers need them most is very important to us. Your positive outlook and recognition of these benefits mean a great deal to our team, and if there is ever anything further we can do to assist or support your financial goals moving forward, we are always here to help. Thank you again for your five star review and for choosing Makwa Finance.
We truly appreciate your five-star review and are grateful for your kind words, as it means a great deal to us to know that you found our process easy and straightforward to work with; providing a smooth and stress-free experience is something we strive for with every customer, and your feedback validates that we are meeting that goal. Our team is committed to clear communication, efficient service, and support at every step, and we are always here to assist should you ever have questions or need anything in the future. Thank you again for choosing us and for taking the time to share your experience.
We truly appreciate you taking the time to share your experience with Makwa Finance and are thrilled to hear that you found our customer service to be phenomenal, as delivering attentive, respectful, and helpful support is a top priority for our team; your feedback not only validates the effort we put into assisting our customers but also motivates us to continue providing a high level of service at every step of the lending process, and if there is ever anything more we can do to further support your financial needs or enhance your experience with us, we are always here and ready to help, so thank you again for your five star review and for trusting Makwa Finance.
Kathy, thank you so much for the 4-star review! We truly appreciate you taking the time to share your experience. We’re glad we could help make the loan process easier for you. Providing helpful, supportive service is always our goal, and it means a lot to know we delivered. Thanks again for choosing us, and we look forward to helping you again in the future!
Very helpful when I needed it most. I’m so grateful for the opportunity and proud to have repaid without early payment penalties. Excellent trustworthy service.
Dear Phillip Frese, We truly appreciate your kind words and are so grateful we could be there when you needed us most. It means a great deal to know you felt supported, valued the transparency of no early payment penalties, and found our service trustworthy throughout the process. Thank you again for allowing us the opportunity to serve you—we’re honored to have earned your trust and look forward to working with you in the future.
Thank you for your excellent five-star review and for taking the time to share your experience with Makwa Finance; we truly appreciate your feedback and are pleased to hear that you found the application and approval process easy and straightforward, as we strive to make accessing funds as simple and efficient as possible for our customers, while also ensuring a smooth and supportive experience from start to finish, and if there is ever anything more we can assist with or improve further, we are always here to help; thank you again for choosing Makwa Finance.
Appreciate the feedback, Mark! We’re happy you had a fast and hassle-free experience.
Thanks so much for the review, Marvin! We’re happy to hear the process was simple and convenient for you. Thank you for choosing us.
“I had a good experience overall. The application process was easy, and the funds were deposited into my account very quickly. I also liked that I was able to pay the loan off early without any issues. The only downside was that the interest rates are pretty high, so I would definitely recommend paying the loan off as quickly as possible if you can. Overall, the process was smooth and convenient.”
Dear Customer, Thank you for taking the time to share your experience with us! We’re glad to hear the application process was smooth, the funds arrived quickly, and that paying off your loan early was hassle-free. We truly appreciate your honest feedback and thank you for choosing us—we’re grateful for the opportunity to serve you!
It was fast and simple. Customer service answered all my questions
Dear Angela Montes-Hernandez, Thank you so much for your kind review! We truly appreciate you taking the time to share your experience, and we’re glad we could make the process fast and simple while answering all your questions. We’re grateful for your support and look forward to helping you again in the future!
Thank you, Mathew! We’re glad you had a fast and fair experience. We truly appreciate your support!
Thanks so much, Jackie! Providing great customer service is our priority, and we’re happy to hear we delivered. We appreciate your support!
Thank you for your feedback, Dinah! We’re happy to hear the process was easy and smooth for you. Thanks again for choosing us!
Quick funding for a medical procedure copay
We appreciate your review, John! Providing quick and reliable financial support during important moments is our goal. We’re grateful for the opportunity to assist you.
Fast, easy and courteous.
Thanks so much for the kind review! We’re happy to hear our team provided a smooth and friendly experience. Thank you for choosing us.
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