Mapify is an AI mind mapping tool that allows you to summarize any content into mind maps, such as YouTube videos, meeting records, PDFs, images, audio files, etc. Powered by GPT, Gemini, or other top LLMs, you can generate a mind map in seconds. 100+ languages are supported for translation, and you can chat with AI to customize the mind maps as you want.
Written by the business, not verified by us.Mapify (mapify.so) has a 2.6 out of 5 rating on OK.one, based on 5 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 60% give 1 star; The business has replied to 67% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-24.
I signed up for the Mapify 3-day free trial, but my account was charged immediately. I cancelled the account one hour later. There was no refund. I have written email to their support, and they are not responding. It is a scam advertising!!!
Update – April 15, 2026 I would like to provide an important correction to my previous review. On March 1, 2026, I emailed Mapify to request a refund for my subscription, as I no longer needed the service for business purposes. Mapify kindly responded on March 4, accepting my request, even though the missed cancellation was my own oversight. I was very impressed by their fairness in approving a refund for an overdue cancellation. Unfortunately, due to an error on my end, I overlooked their March 4 email, and the refund transaction did not go through as intended. The confusion in my previous Trustpilot review was entirely my own doing. I am pleased to confirm that Mapify has now fully resolved the matter and processed the refund. I sincerely apologize for the earlier misunderstanding and appreciate Mapify's patience and support. I wish Mapify every success in their business. Mapify actually deserves 5 stars. Original review – April 10, 2026: I reached out to Mapify via email on January 31, 2026, about a billing issue. As of today, I have not received any response. I hope the team can improve their customer support, because ignoring paying customers is not acceptable.
Hi Simon, Sorry for the experience here! It’s possible your email was filtered into spam by accident. We usually reply within 3 business days. Could you please send it again to [email protected] ? We’ll make sure to check and get back to you :)
Went to make an account and as soon as I had one, everything turned white and I can't even see the site anymore. Really bad. The page logs in for a second and then turns to nothing.
Hi Isabella, Sorry about this experience. A blank screen right after sign-up shouldn’t happen. We’re investigating this and would love to get it fixed for you quickly. Please email us at [email protected] with the email you used to register, your browser/OS, and the approximate time you signed up (plus any VPN/ad-block info). We’ll help you regain access ASAP.
Nice AI tool! Saving me a lot of time to read books word by word, the summarized mind map helps me catch the key points quickly and understand better!
This barely works, it does not correctly follow your directions and is only made for SERIOUS work. if you want to do anything silly, don't ever come to this website
Hi Ender, Thank you for sharing your feedback — we’re sorry to hear that your experience didn’t meet your expectations. Mapify is designed to support users in quickly summarizing content into structured AI mind maps, and it seems we may not have been the right fit for your needs in this case. We’re continually working to enhance flexibility and ease of use, and your feedback will help us in this process. If you’d like, please reach out to us at [email protected] so we can better understand your use case and explore potential ways to improve your experience. Thank you again for trying our product.
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