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Mapo Tapo

61 reviews

4.361 reviews
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About Mapo Tapo

Data updated
Website
mapotapo.com
Category
Sports
Location
United States · Milano
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (8/8)
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Is Mapo Tapo legit?

Mapo Tapo (mapotapo.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is good. 80% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Aymeric · 1 review · Verified · Experienced 2026-01-21 ·

A wonderful stay in Norway

A wonderful stay in Norway! The accommodation was magnificent, from the decor and amenities to its location! The only slight drawback was perhaps the car rental, which was a bit small considering the amount of equipment we had to transport (skis, suitcases). The journey from the airport to the house wasn't easy. Kudos to the guide, who didn't speak French but managed to adapt and communicate with our group, who were all from France.

Reply from Mapo Tapo2026-05-14

Thank you very much for your feedback and for travelling with us! We’re really happy to hear that you enjoyed your stay in Norway! We also truly appreciate your feedback regarding the car rental. We understand that travelling with ski equipment can make space an important factor, and we will definitely communicate this point to our local partner to improve the experience for future trips. We really hope to see you on another adventure soon!

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Alexane · 1 review · Verified · Experienced 2026-04-19 ·

Mount Toubkal

Thank you for this exceptional trip! Our guides took great care of us and did everything they could to make this adventure truly unique. We’re leaving with unforgettable memories and can’t wait for the next adventures!

Reply from Mapo Tapo2026-05-14

Hi Alexane! Thank you so much for taking the time to share your experience — your words truly mean a lot to us! We're so glad our guides could make your Mount Toubkal adventure something special. That's exactly what we strive for with every trip. We hope to see you on the trails again soon! 🌄

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Louana Roy · 1 review · Experienced 2026-04-06 ·

The Perfect hollidays

I just went on my second trip with Mapo Tapo and as always I had such a great holiday with my friends and everything was so well organised. Thank you again for your time, your professionalism and the memories I have thanks to you!

Reply from Mapo Tapo2026-05-14

Welcome back, Louana! 🌄 Thank you so much for this lovely review! We're so glad everything ran smoothly and that you got to share those memories with your friends. Seeing familiar faces return is always the best reminder of why we do what we do. We'll be here whenever you're ready for the next one! 🏔️ The Mapo Tapo Team

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Nicole Otake · 1 review · Experienced 2026-04-07 ·

FANTASTIC all around

FANTASTIC all around! Olof Austin and Alessandro were the best combo of fun and safe. Honestly one of the best trips in my entire life would 10/10 recommend getting your girlie friends (and one of their dads) together for a week in the attic for a ski and sail!

Reply from Mapo Tapo2026-05-14

Nicole! We're so glad Olof, Austin and Alessandro made the week so unforgettable. Adventure, friendship and the magic of northern Norway — that's exactly the kind of experience we love to create. Hope to see you on another adventure with us soon! The Mapo Tapo Team

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Amanda Cousins · 1 review · Experienced 2026-04-07 ·

We had the best skipper (Olof

We had the best skipper (Olof, accompanied by Austin) and guide (Alessandro) who made the trip perfect in every way. Adventure, friendship, beautiful northern Norway. Couldn’t have asked for a better week

Reply from Mapo Tapo2026-05-14

Thank you so much for this — what a review! We're so glad Olof, Austin and Alessandro made the week truly unforgettable. We'll make sure to pass your words along to the whole crew. The Mapo Tapo Team

F
Filipa Amaral · 2 reviews · Verified · Experienced 2026-03-19 ·

I would recommend Mapo Tapo

The booking process was super fast and easy and just a few days later I received my medical insurance and was integrated in the whatsapp group with all the contacts needed

Reply from Mapo Tapo2026-05-14

Hi Filipa! 🌟 Thank you so much for your kind words! Getting everything sorted quickly so you can focus on the excitement of the upcoming adventure is exactly what we aim for. See you on your next adventure with us!

L
Laura Zaccagnini · 5 reviews · Experienced 2026-04-16 ·

A beautiful experience

The organisation was perfect The guide excellent The cook was the very best: we ate marvellous food for all the trekking And the places we saw were really beautiful, the days effort well balanced

Reply from Mapo Tapo2026-05-14

Hi Laura! Super happy you had such an amazing experience! We hope to see you again on one of our future trips! Mapo Tapo Team

M
Marina · 2 reviews · Experienced 2026-04-16 ·

Great experience in the Atlante Mountains

Great experience in the Atlante Mountains in Morocco with Assam, our competenti guide and the excelent chef who provides amazing food during the trekking. We had the chance to discover the life of the berber villages with very nice companions. Mapotapo provided a perfect organization of the trip and a very easy booking process: thank you! We recommend this trip to people who want to discover Atlante region.

Reply from Mapo Tapo2026-05-14

Marina! We're thrilled to hear that your experience went that great, discovering the Atlas region through its landscapes, food and villages is exactly the kind of experience we love to create. Really glad the booking process felt smooth too Hope to welcome you back on another adventure soon! ✨

D
Damien · 1 review · Verified · Experienced 2026-04-06 ·

Trip to Lyngen

The ski, the mountains, the view, the house were really amazing. The guide was good as well but he did not speak english at all, it was very difficult to understand him. In an international trip like that I think this is a shame.

Reply from Mapo Tapo2026-05-14

Hi Damien, We’re really happy to hear that you enjoyed the atmosphere of the trip, the skiing, and the beautiful surroundings of Lyngen. Thank you as well for your feedback about the guide. We completely understand how important communication is, and we will discuss this with our local partner to better understand how to improve future experiences. Thank you again for travelling with us, and we hope to see you on board again for another adventure!

S
Steve Cousins · 1 review · Verified · Experienced 2026-04-07 ·

Very competent and knowledgeable…

Very competent and knowledgeable skipper (Olof). Great skiing choices and ski guide (Alessandro). Felt like we well taken care of. Safety was their main priority. Views from the tops of the ski runs were breathtaking. And the snow conditions were perfect! Steve Cousins , Vail Colorado

Reply from Mapo Tapo2026-05-20

Hi Steve, Thank you so much for this wonderful review! We'll make sure to pass your kind words on to both Olof and Alessandro — they'll be thrilled to hear that you felt safe, well taken care of, and that the skiing delivered! Perfect snow conditions and breathtaking views are exactly what we hope for every guest. We hope to welcome you back on the slopes with us again soon! Mapo Tapo Team

C
Caroline · 1 review · Verified · Experienced 2026-03-31 ·

Iceland with Lorenzo!

Lorenzo was an incredible guide! He was such a gentleman to the all-female group in Iceland. Since he lived in Iceland in the past, he was a great resource for showing us some phenomenal skiing as well as local cafes and sight seeing. I do wish we had a more central lodging location, as we spent a lot of time in the car. Dalvík would be the ideal location in my opinion!

Reply from Mapo Tapo2026-05-19

Hi Caroline, Thank you so much for this wonderful review — it truly made our day! We'll be sure to pass your kind words on to Lorenzo; We're so glad he was able to share his knowledge of Iceland with your group, both on the slopes and beyond! Thank you also for the honest note about the lodging location — we really appreciate constructive feedback like this. We'll definitely take Dalvík into consideration when planning future itineraries to help reduce travel time for our guests. We hope to welcome you back for another adventure soon! Mapo Tapo Team

a
antonio cambise · 3 reviews · Verified · Experienced 2026-03-20 ·

Great relaxing ski vacation off-the-grid

Timing this trip to the week immediately after cat skiing season closes is the right call. The village is deserted, the slopes untracked, and the mountains entirely yours. Ideal conditions for ski touring. Snow quality held up throughout the week — three days of excellent spring corn, two days of fresh powder. A strong week by any standard. Accommodation, hospitality and logistics were handled without fault. The team at Guest House Panorama — Giorgi, Mumuka and their staff — are attentive, warm and well-organised. The food is homemade, abundant and consistently good. Guide Akis demonstrated sound judgment in terrain selection and risk management across all conditions encountered during the week. He prioritised safety without sacrificing ambition. Exactly the standard you should expect from a UIAGM/IFMGA-certified guide. One noteworthy aspect of the experience: access to the village at 2,000m is via snowcat through the forest, striking in its own right. We also completed two cat-assisted descents mid-week, and returned to the valley by snowmobile on the final day. Unconventional logistics that added genuine character to the trip. A strong recommendation for experienced ski tourers. If timing is flexible, the post-cat-season window is the one to book.​​​​​​​​​​​​​​​​

J
Jasmin · 2 reviews · Experienced 2026-03-10 ·

Unforgetable Time in the Langtang Valley!

Our guide Jaysan and porter Kunga were simply amazing! We had unforgettable experiences and impressions in the mountains. The guides and the porter made it such a special experience that I can't even put it into words. The guide was very kind and attentive. Our well-being was always his top priority, and he always made sure we were comfortable. He also told us a lot about the culture, religion, and history of Nepal. Also he did some nice pictures from the Trek so we have nice memorys of the Trek! We had an incredible time together in the Himalayas. We laughed, danced, and had so much fun. The tea houses and the people there are so warm, kind, and hospitable. Everyone there made it an incredible experience. The small villages in the mountains and the energy of the people made it truly magical. The food was always incredibly delicious! I could mention so many more wonderful things, but it wouldn't do it justice, as this trip was, as I said, indescribable! So go and experience it for yourself to understand.

Reply from Mapo Tapo2026-05-21

Hi Jasmin, Wow, thank you so much for this incredible review! We are so happy to hear that Jaysan and Kunga made your Langtang Valley experience so special. They are truly remarkable and we will make sure to pass on your kind words to them! Reading about the laughter, the dancing, the food, the villages and the warmth of the people reminds us exactly why we do what we do. We hope to welcome you back on another adventure soon! Mapo Tapo Team

J
J.Ng · 1 review · Verified · Experienced 2026-02-16 ·

Unforgettable memories made in the Moroccan mountains and desert!

We did a 6-day tour in Morocco (Mt Toubkal and Sahara Desert). It was such a cool experience summiting the highest mountain in the Atlas Mountains one day then camel riding in the Sahara another day. Unforgettable. To top it off, our tour guide, Lahcen, was fantastic! He was personable and very knowledgeable. I highly recommend this tour and if you’re lucky enough to have Lahcen as your guide, you’ll be guaranteed a fun and memorable trip!

Reply from Mapo Tapo2026-05-22

Hi Jennifer! Thank you so much for this wonderful review — from the Atlas Mountains to the Sahara, it sounds like an absolutely unforgettable week! We're thrilled to hear that Lahcen made such an impression — we'll make sure he sees your kind words. We hope to welcome you back for another adventure soon! Mapo Tapo Team

S
Ski Sailing Trip in Norway · 1 review · Verified · Experienced 2026-01-10 ·

Great time, but the services offered were not up to standard

I had a great time in Norway but was a little disappointed in the quality of the service. We had a lot of rain during our trip which made it difficult to do the typical ski days planned. All that is understandable and uncontrollable but we were not given proper alternatives on the days we couldnt ski. The team was also not local as mentionned they didnt know the area well in my opinion so they couldnt give us fun alternatives. We were also asked to pay for a rental car out of our own pocket when we couldnt sail to the last ski location, which should have been taken care of by the company. The boat was also not cleaned by staff. Skipper seemed overwhelmed and not in control.

Reply from Mapo Tapo2026-05-19

Hi Clara, Thank you for your honest review and we are happy to hear you had a great time in Norway. We are sorry to hear that the weather impacted your trip and that we weren't able to offer you the proper alternatives you deserved on those difficult days. That is something we take seriously and will work to improve. Your comments regarding the team's local knowledge, the cleanliness of the boat, and the skipper's management have been noted and will be shared internally. These do not reflect the standards we set for ourselves, and we are committed to making the necessary improvements. We hope to have the chance to welcome you back and offer you the experience you truly deserve. Warm regards, Daniele Mapo Tapo

C
Chloe · 1 review · Verified · Experienced 2026-01-05 ·

Follow up wasn’t very well done

Follow up wasn’t very well done. Especially for before and after trip. Not sure how costs are distributed as significant amounts of tips are added

Reply from Mapo Tapo2026-05-15

Hi Chloe, Thank you for your honest feedback — we really take every review seriously and I'm sorry to hear the follow-up didn't meet your expectations, both before and after your trip. We'll use this to improve our process. We hope we get the chance to welcome you again and show you the experience you truly deserve. Warm regards, Daniele Mapo Tapo

J
Jill · 1 review · Verified · Experienced 2026-02-16 ·

Toubkal and the magical Sahara

Our group had an amazing trip with Lahcen as our guide. He took such great care of us and he was so friendly and easy to communicate with. The tour was planned and designed well for enjoyment, cultural interest, exercise, good food, and rest. Everything was handled professionally. Summiting Toubkal was a highlight and our time in the Sahara desert was magical. Thank you!

Reply from Mapo Tapo2026-05-26

Hi Jill, Thank you so much for this wonderful review! We're so happy to hear that Lahcen took such great care of your group. We'll make sure he sees your kind words! We hope to see you for another of our adventure soon! Mapo Tapo Team

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Cristian · 1 review · Verified · Experienced 2025-12-18 ·

Awesome trip

Awesome trip! Six days of the perfect routine: ski, onsen, incredible food, sleep and repeat. A big thank you to everyone who made it so special, and especially to our guide Lorenzo. Such a great person with amazing knowledge. we learned something new every single day! Can’t wait to be back!

Reply from Mapo Tapo2026-05-20

Hi Cristian, Thank you so much for this review, we'll pass your words to Lorenzo! We also can't wait to have you back on some of our adventures! Mapo Tapo Team

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Emilio Chiolerio · 2 reviews · Verified · Experienced 2026-02-09 ·

We had an amazing experience

We had an amazing experience, largely because of Lorenzo Daddario, the Italian Dolomite guide that Mapo Tapo provided us. He’s incredibly attentive to everyone, guiding us to the best backcountry routes, always considering the daily weather and snow conditions. With his extensive local knowledge, he always selects the best uphill and descent lines to enjoy the most untouched snow, tailoring them to the physical and technical abilities of the entire group. We always followed Lorenzo’s advice to wrap up our ski day with a visit to the local “onsen,” the thermal bath that rejuvenates us. Lorenzo also took care of us in other ways, such as transporting us around in the van, suggesting how to plan our evenings, dinners, and breakfasts, where he was also the head chef. The Orchards Niseko Lodge finally met our specific desire. The week’s weather allowed us to bring everyone together for a truly five-star experience.

Reply from Mapo Tapo2026-05-20

Hi Emilio, Wow, thank you so much for this incredible review! We are so happy to hear that Lorenzo made such a lasting impression. His passion for the mountains, his care for every single guest, and his ability to read both the snow and the group are what make him so special. We'll make sure he reads every word of this! Thank you for trusting Mapo Tapo with your adventure — we hope to have you back on the slopes very soon! Mapo Tapo Team

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Caterina · 7 reviews · Verified · Experienced 2026-02-18 ·

Amazing trip with a great guide!

The trip was really well organized, with a great guide and amazing accomodation. You almost not have to think about anything, the pick up and drop off was smooth, and during the week we had amazing breakfast, backcountry excursion every day, onsen and dinner at home or out depending on the group preference.

Reply from Mapo Tapo2026-05-20

Hi Caterina, Thank you so much for this lovely review — we're so happy to hear that everything ran smoothly from start to finish! That's exactly the experience we aim to create — where our guests can simply show up and enjoy, without having to worry about a thing. We'll pass your kind words on to the team! We hope to welcome you back for another adventure soon! Mapo Tapo Team