Mariner Finance (marinerfinance.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
It's important to know that your needs will be met, and if you stick to your promise, that will be there for you. e
I want to say that first of all, you welcomed me very great, you made me feel that you really was there to meet my needs, and I am so glad that I came to you, because I felt very comfortable knowing that you are a place that are truly trust worthy, I will be glad to tell everyone to seek out your help. Even the place was comfortable, I've heard nothing but great things about you. And I was really surprised at how fast and quick you gave me a loan. Thank you for your kindness, yesterday was a great experience for me. I am satisifed already, Thank you so much, I know that if I repay you in good time I can count on you again .
Reply from Mariner Finance2026-02-10
Myrtle, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
It was super easy to get a loan from Mariner. HOWEVER, the interest rate is ridiculously HIGH. Plus, you cannot transfer to a 0% interest rate card. The only way you can make payments is through your bank or debit card. It's impossible to pay this off unless you make additional payments. The customer service is never helpful.
Reply from Mariner Finance2026-02-05
We appreciate your feedback, Sandy. Your loan terms, such as the interest rate and finance charges, are clearly and prominently displayed on the signed loan agreement. Additionally, the interest amount on your loan is governed by and complies with applicable state laws and regulations. Although we are unable to accept credit cards as a payment method or for balance transfers, there is no prepayment penalty for paying your loan off early or for making additional payments. If you have any further questions or concerns, please call our Customer Relations Department at (844) 338-2080.
Was great to be able to borrow money a while ago for something I needed taking care of. Check cashed quickly, without a hitch. HOWEVER, its the AMOUNT you have to repay that is RIDICULOUS. The APR is out of this world. Lets say you borrow $5000, youll be paying back about $8000. Even though theyre up front, and show you how much youll repay in their letter, its STILL RIDICULOUS. But, what other choice do you have if you need money ASAP? Would use them again if their interest rate..typically about 25%..wasnt so high, and even though the terms and .
APR is clearly outlined BEFORE you sign the document, its STILL ridiculous, and to have to pay back so much more, on top of what you owe, youre better off borrowing from a friend or a family member.
Reply from Mariner Finance2026-02-04
We greatly appreciate your feedback, Curtis. The executed contract clearly and prominently outlines all loan terms, including finance charges, late fee assessments, and the number of payments, which the customer must acknowledge and sign to confirm acceptance of the loan agreement. Furthermore, interest rates are set and regulated by the state. If you have any questions or concerns, please call our Customer Relations Department at (844) 338-2080, and they will be happy to assist you.
I used Mariner Finance for a personal loan and had a great experience. It was quick, simple and most importantly the staff was professional. Maria at the Yukon, OK branch was very nice. No high pressure sales, no judgements and friendly service. Thanks Mariner.
Reply from Mariner Finance2026-02-03
Michael, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The two people that I talked to were very nice kind and courteous, and they worked to get me the money that I needed it for my bathroom repair
Reply from Mariner Finance2026-01-27
We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The staff makes Mariner special!! Everyone was so helpful throughout the entire process! Mr Jeff and Ms Becca were AMAZING!!! Such an amazing experience! I will be a lifelong client!
Reply from Mariner Finance2026-01-16
Charles, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The experience was very easy and timely the process was delivered very quickly by Connie and she did everything possible for me
Reply from Mariner Finance2026-01-16
Robin, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Easy to get through all the needed requirements. Crystal at the Levittown PA branch was a complete pleasure to deal with. I will recommend to everyone!
Reply from Mariner Finance2026-01-06
Tony, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The friendly staff was amazing.
Everyone was polite and happy.
Reply from Mariner Finance2025-12-23
Thank you for your kind words, Sam. We strive to provide superior customer service and are happy to hear you were satisfied with your personal loan process. We look forward to our continuing relationship.
My experience with the Taliyah Booker was first class . She took time and was patient with me . As i older person not being tech savvy she was great .
Reply from Mariner Finance2025-12-23
Mike, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Robert, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Filled out app on line got a call and approved for much higher than I want. Went into store met with most wonderful lady signed some papers and loan was in my bank before I left store. Wonderful experience.
Reply from Mariner Finance2026-01-06
We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The overall process of getting approved for our home improvement project was easy and simple. However, no offense to the person that called me to talk to me about our loan and how to start making payments, but the person that called sounded really unprofessional and like they didn’t know what they were talking about or what they were even calling about. My husband and I were sitting there on the phone and they basically said that they were calling and to ask ask us if we had any questions about anything and we haven’t been directed in any specific way how to start making payments or when to make payments as we never received anything in the mail, the lady that talked on the phone sounded really uneasy and not professional at all as if they were ashamed somehow to be reaching out to us. It is just a really awkward conversation.
Reply from Mariner Finance2026-01-06
Thank you for your feedback, Kelly. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. Your experience and concerns will be addressed with Operations Management. If you would like further assistance or have any questions, please call our Customer Relations Department at (844) 338-2080.
I am truly grateful to be a customer of Mariner Finance. The representee was very professional. She was helpful and understanding. She understood my limitation goals I set for myself. This place is AMAZING!
Reply from Mariner Finance2025-12-15
Shonna, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Do not apply to this company! The Cartersville branch gave bad customer service. By saying your approved. Then you send all information. They say they will call back to finalize but never call. I had to keep calling back to get my status. Then my agent Amber says sorry I forgot. My boss changed their mind on the approval . Mind you this was three days in. The reason was very poor at best. Don't waste you time and energy!
Reply from Mariner Finance2025-12-10
Thank you for your feedback. We aim to deliver an exceptional customer experience and are sorry to hear that we did not meet those expectations. Your feedback will be shared with regional management to identify areas for improvement. You will also receive an adverse action notice within 30 days, explaining the factors that affected the credit decision. If you have questions or would like to request a written statement of the specific reasons behind the credit decision, please contact our Customer Relations Department at (844) 338-2080 or email [email protected].
I would highly recommend mariner and Darlene was absolutely excellent and this is the second time I’ve used them and they’re great 👍
Reply from Mariner Finance2025-12-10
Pamela, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I worked with Connie who was amazing. Quick ,easy and upfront process.
Reply from Mariner Finance2025-12-08
Kelli, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I received a promotional check from mariner finance nearly 3 years ago, I always paid on time not one late payment. I attempted to obtain a loan for the holidays and brought all verification as requested. After 3 hours of the wait game, I was denied because my husbands driver’s license had our old address then they requested a copy of my lease agreement, no problem mad a call and it was sent. The manager then returned stating my husband’s income could not be accepted. In spite of the social security award letter and statements from our bank. Our experience was awful inspite of our transparency. The loan amount was 1/3 of the original loan. Our experience was embarrassing despite our efforts to comply with their request all of which was verified. Thank God I have one year to pay them out. I would not recommend them at all unless you’re willing to be treated less than a citizen
Reply from Mariner Finance2025-12-08
Thank you for your feedback, Sedonia. We strive to deliver an outstanding customer experience and apologize for not meeting those expectations. It is important to note that loan offers presented to an applicant are conditional based on the information provided by the applicant, and the applicant is advised that offers are subject to change based on the applicant's credit qualifications and the ability to successfully complete all verification requirements. After review of the verification documents provided, you did not meet the minimum requirements for the amount requested. If you have any questions or concerns, please feel free to contact your local branch office or our Customer Relations Department at (844) 338-2080.
Martina was really great. Took her time explaining everything to me. I would highly recommend my friends and family.
Reply from Mariner Finance2025-11-26
Nancy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. We look forward to our continuing relationship.
My experience was great very professional and easy to maneuver around was not time consuming and going from plan A to the final plan being plan F was great. Would recommend to family and friends although percentage rate was high experience was great
Reply from Mariner Finance2025-11-26
Leslie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
