Mariner Finance (marinerfinance.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
VERY INVITING ATMOSPHERE VERY PEOPLE FRIENDLY PEOPLE GODLY PEOPLE AND THEY'LL DO WHAT THEY CAN THEY WILL MEET YOU RIGHT WHERE YOU ARE AND ADVISE YOU GREATLY ABOUT WHY KAITLIN JOSIAH AND COREY ARE A GODLY PUT TOGETHER A GROUP OF PEOPLE YOU CAN'T HELP BUT WANT TO BE IN THERE DEALING WITH EITHER OF THE THREE OF THEM
Reply from Mariner Finance2026-05-18
Rhondia, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
From the beginning to the end, we were satisfied with the entire process. And the young person who helped us was very informative, we will let friends and family members know about Mariner Finance.
Reply from Mariner Finance2026-05-13
Norma, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I had surgery and was out of work over a year and my wife and I lived off our credit cards for a bit. We went to Mariner Finance in Asheboro and was approved for a loan,We paid it off early and then applied again and the same thing we paid it off early and then we asked for a bigger loan and was approved in minutes. We paid that off early as well got rid of our credit card debt and all that was done because of Mariner Finance. When either my wife or I walk my man Wyatt knows my wife and I by name. They are direct and explain everything so there is no gray area. We are very happy with them. Stopped by on Friday to just ask about a loan to expand our deck and they said they could do it and we would get a lower interest rate because of our history. Really good and upfront people at the Asheboro office. We are very satisfied.
Reply from Mariner Finance2026-05-11
Paul, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Great easy and no hassle loans affordable with easy terms staff is wonderful willing to help in anyway no pressure highly recommend
Reply from Mariner Finance2026-05-11
Barbara, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Absolutely awesome experience. Mrs.Lavern was so kind and patient. Excellent customer service. The loan process was super easy & quick. I appreciate you all. God bless you.
Reply from Mariner Finance2026-05-11
Rhonda, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Mariner Finance insists on INCORRECTLY reporting my loan to credit bureaus as “currently in collections”.
I fell on hard times last summer after being unemployed for 14 months. I ended missing 3 payments. Mariner sued and we agreed to settle with bringing the loan current, which I did. We never went before a judge. As a matter of fact, Mariner had the suit dismissed. Every payment has been on time since.
Now I’m learning nearly a year later that Mariner is reporting the loan to credit bureaus as CURRENTLY IN COLLECTIONS and has been reporting EVERY payment since July 2025 as “collection “. Calling the Glen Allen, VA office was a waste of time . The agent acted superior and arrogant, constantly interrupted and talked over me, essentially telling me “this is how we do it”. Keep in mind that EVERY payment since the loan opened October 2023 until April 2025 was on time, including for over a year while unemployed. Stay away. A perfect history means nothing to Mariner if you stumble. Miss a couple payments a they will ruin your reputation.
Did I mention I was rejected for financing a house because of this?
Reply from Mariner Finance2026-05-11
We appreciate your feedback, Calvin. We understand how concerning it can be to see your account reported as a collection. Our intent is never to cause distress, but rather to follow industry regulations and reporting guidelines. While Mariner understands customers may experience difficulties that may temporarily prevent them from making scheduled loan payments, reporting accurate data is an essential obligation of data furnishers under the Fair Credit Reporting Act. If you would like to discuss this matter further or have any other questions, please call our Customer Relations Department at (844) 338-2080.
Very fast and prompt got my loan and was out the door in a minute
Reply from Mariner Finance2026-05-11
Gregory, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
We went to Mariner and they help us with our finances, Angie was so kind and the staff treated us with such respect. I would recommend going there they made us feel like family.
Reply from Mariner Finance2026-05-07
Carol, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Katelyn was very helpful and went beyond and above her job
Reply from Mariner Finance2026-05-04
Richard, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The staff was very professional, courteous and helpful. They helped me to get money to pay off my credit cards and fund my home improvements.
Reply from Mariner Finance2026-05-01
Tony, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The women here was very professional, very friendly and very knowledgeable. I felt like I was in good hands, the whole experience particular in the Washington County branch. I will definitely be coming back and hope today can help me in the future with letting me a bit more money. It’s a little disappointed on the amount I was approved for with a 640 credit score, they were still competitive with other banks
Reply from Mariner Finance2026-05-01
Steve, we appreciate you sharing your thoughts and gratitude, and we look forward to our continuing relationship. Mariner attempts to qualify each applicant for the most favorable loan terms available. Factors like creditworthiness, verified income, and any past and present debts the applicant may have can all affect the outcome of an application and/or the loan amount. If you have any further questions, you can contact our Customer Relations Department at (844) 338-2080.
Great customer service and very fast with the loan application
Reply from Mariner Finance2026-04-28
Keana, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The loan application and approval process was quick and easy. Destiny handled most of it over the phone, which made things really convenient. When I came in to sign, everything was ready. She was friendly, helpful, and explained everything clearly.
Reply from Mariner Finance2026-04-23
Ritchie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The way I was treated that convinced me…Honesty ana Respect
The way I was treated that convinced me it is good financial institution.
Reply from Mariner Finance2026-04-20
Ramon, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Hans was very helpful. Prompt and very helpful. Thank you
Reply from Mariner Finance2026-04-17
Agustin, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Corey, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Valerie, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Mr. Antwan, at the Westerville Branch help me out tremendously. He offered many options and was able to help me with my request. Thank you so much and I would send any of my family and friends to this branch for help. Thank you again. From Karen Byrd
Reply from Mariner Finance2026-04-13
Karen, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
christine meyerkord was very nice and very professional at helping me get the help and loan i needed . i really appreciated the time and work effort she provided she was very much friendly with great attitude ...thankyou christine i would recommend mariner fiance for loans Dennis Drey
Reply from Mariner Finance2026-04-09
Dennis, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I have used Mariner for years. I have had bad situations come about and Michael Frazier@ the Fairlawn Ohio Office has always helped me with options. He will do whatever is posssible to provide information, facts, and options even when bad things happen too. He is one of the best!
Angie S
Reply from Mariner Finance2026-04-09
Angie, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
