Great service as always
Reply from MAURIPRO2025-10-24
We're so glad to hear you consistently have a great experience! Thank you for your loyalty and for taking the time to share your feedback. MAURIPRO Sailing Team https://www.mauripro.com
About MAURIPRO
Data updated- Website
- mauripro.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 38% (3/8)
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Is MAURIPRO legit?
MAURIPRO (mauripro.com) has a 4.3 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 38% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Manager
Excelente Service. Thanks.
Reply from MAURIPRO2025-10-24
It's wonderful to know you received excellent service! We truly appreciate you sharing your positive experience. Thank you! MAURIPRO Sailing Team https://www.mauripro.com
From the Assistance to the delivery…
From the Assistance to the delivery everything went smooth.
Reply from MAURIPRO2025-10-24
That's fantastic to hear! Thank you so much for taking the time to share your positive feedback! MAURIPRO Sailing Team https://www.mauripro.com
The communication was prompt…
The communication was prompt professional and polite, really appreciated that. Got the product as described and with quick shipping. Thank you
Reply from MAURIPRO2025-10-21
Thank you so much for your kind words! Your satisfaction is our top priority, and we appreciate your support. MAURIPRO Sailing Team https://www.mauripro.com
Had correct part and delivered it…
Had correct part and delivered it promptly
Reply from MAURIPRO2025-10-21
Thank you for your positive feedback! We're glad to hear that you received the correct part quickly. If you need any further assistance, feel free to reach out. MAURIPRO Sailing Team https://www.mauripro.com
Very pleased with customer support
Order arrived on time. I was kept informed by Mauripro on shipment status and followed up by them after my order arrived. Well packaged and exactly as advertised. Very pleased with customer service.
Reply from MAURIPRO2025-10-17
Your appreciation for our customer service means a lot to us! If you need anything else or have any questions, please feel free to reach out. We’re here to help! MAURIPRO Sailing Team https://www.mauripro.com
Few companies actually earn 5 stars…
Few companies actually earn 5 stars IMO, this is one of them. Before my order shipped, I was sent an email by a customer support representative to make sure everything was in order, and to provide an avenue for contacting them if something did go wrong. I was impressed and will definitely be ordering from them in the future.
Reply from MAURIPRO2025-10-17
Thank you for your feedback! Your satisfaction means a lot to us, and we can't wait to assist you again in the future! MAURIPRO Sailing Team https://www.mauripro.com
Quick turn around and good personal…
Quick turn around and good personal contact
Reply from MAURIPRO2025-10-17
We are glad to hear that you appreciated the quick turnaround and personal contact. If there's anything else I can assist you with or improve upon, please let us know! MAURIPRO Sailing Team https://www.mauripro.com
Fast delivery
Reply from MAURIPRO2025-10-15
Thank you! We're glad your order arrived quickly! Look forward to seeing you soon! MAURIPRO Sailing Team https://www.mauripro.com
Excellent customer service
Excellent customer service from Santiago - timeliness and knowledge!
Reply from MAURIPRO2025-10-15
Thank you! We’re glad Santiago’s prompt and knowledgeable support made a difference. Appreciate you taking the time to share! MAURIPRO Sailing Team https://www.mauripro.com
THANKS
THANKS, YOU GUYS ARE GREAT & VERY EASY TO WORK WITH :)
Reply from MAURIPRO2025-10-15
Thank you! We’re really glad to hear that — it’s a pleasure working with you too! MAURIPRO Sailing Team https://www.mauripro.com
Exceptional Communication
The mesh halyard bags I ordered were out of stock, but Santiago kept me informed on arrival date and even asked if I needed a refund in the meantime. I decided to continue with the order and they arrived in plenty of time to install. Such great communication is rare these days!
Reply from MAURIPRO2025-10-15
Thank you! We’re glad we kept you well-informed throughout the process. It’s great to hear the bags arrived in time—and we truly appreciate your patience and kind words about our communication. MAURIPRO Sailing Team https://www.mauripro.com
the shipping was not performed…
the shipping was not performed properly, becoming on hi cost issues, for my side
Reply from MAURIPRO2025-10-15
Thank you for your feedback. We're sorry to hear about the shipping issues and the unexpected costs on your end. We take this seriously and will review the situation to help prevent it in the future.´ MAURIPRO Sailing Team https://www.mauripro.com
Great Communication
Great Communication and service. Arrived fast and part was as described.
Reply from MAURIPRO2025-10-15
Thank you! We’re happy everything arrived quickly and met your expectations. Appreciate your feedback on our communication and service! MAURIPRO Sailing Team https://www.mauripro.com
Very good customer service and fast…
Very good customer service and fast response
Reply from MAURIPRO2025-10-15
Thank you! We're glad you experienced quick responses and helpful support. We appreciate your feedback! MAURIPRO Sailing Team https://www.mauripro.com
Cristina was so helpful in sorting out…
Cristina was so helpful in sorting out my order. She is very understanding and just wanted to help me in any way she could. Great customer service from Cristina.
Reply from MAURIPRO2025-10-15
Thank you for your excellent feedback! We're delighted that we could assist you and provide such fantastic service. Your satisfaction means a lot to us! MAURIPRO Sailing Team https://www.mauripro.com
Great Support
Knowledgeable support and timely responses to my requests. Great follow up after delivery of the product.
Reply from MAURIPRO2025-10-15
We're delighted to hear that our knowledgeable support and prompt follow-up made a positive impression. Your satisfaction means a lot to us, and we look forward to assisting you again! MAURIPRO Sailing Team https://www.mauripro.com
communication
communication, notification and fast delivery
Reply from MAURIPRO2025-10-15
Thank you! We're glad our team offered clear guidance and swift replies. Happy to hear the follow-up met your expectations! MAURIPRO Sailing Team https://www.mauripro.com
Adriana was super helpful
Adriana not only answered my questions promptly, but with complete, authoritative answers. Makes a huge difference in giving me confidence in my purchase, as well as my choice of vendor.
Reply from MAURIPRO2025-10-15
Thank you! We're thrilled Adriana provided prompt, confident support that helped reinforce your trust in both your purchase and our team. MAURIPRO Sailing Team https://www.mauripro.com
Great Followup
Chat when ordering, follow up email with contact person once order placed, regular follow up/email contact on order. Confirmation of receipt of order and follow-up offered if there were any issues with the delivery or the product.
Reply from MAURIPRO2025-10-08
It's wonderful to hear that our customer care service made your experience smooth and reassuring. Your feedback inspires us to keep providing excellent support! Thanks for your trust in us! MAURIPRO Sailing Team https://www.mauripro.com