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Health & Medical

Maxaroma.com

100 reviews

3.2100 reviews
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About Maxaroma.com

Data updated
Website
maxaroma.com
Category
Health & Medical
Location
United States · long Island city
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
0% (0/44)
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Is Maxaroma.com legit?

Maxaroma.com (maxaroma.com) has a 3.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

C
Cameron Scott · 2 reviews · Experienced 2023-12-02 ·

Dead on Arrival

I'm not sure what's going on at Maxaroma.com but I've received 2 fragrances that have arrived smelling like nothing but alcohol. I took the liberty to travel to 3 fragrance stores between Chicago and Indianapolis to smell the fragrances directly. What I found is that the Silky Woods and Red Tabacco that I ordered smelled nothing like their offline counterparts. It would seem that Maxaroma claims that fragrances are authentic but that's not a guarantee that they will be stored well enough not to be expired. I understand that their fragrances are heavily discounted but is that at the cost of quality? I've decided that I'd rather pay the higher cost to get the results I want for the money that l'm spending. They say you get what you pay for. Silky Woods was 120 dollars cheaper than the direct website so I can see why now. Red Tabacco is supposed to rival PDM, but how when I received something without a smell to it? Either they're fake or poorly stored. Note: I called customer service about the issue and was told that it made no sense to get a replacement as all of the product would most likely to be the same. How does that make sense UNLESS they knew that they've been selling bad/expired batches?

S
Saifullah Khan · 1 review · Experienced 2023-11-25 ·

Great experience

P
Paul W · 2 reviews · Experienced 2023-11-23 ·

Horrible customer service

I have made numerous purchases from Maxorama and always been very happy with the purchases, however they always say you can tell how good a place is by when things go wrong. A recent purchase that was listed as delivered was seemingly misdelivered as I never received it. I have been arguing with Maxorama for the better part of 3 weeks now, I filed the police report as they requested, provided the police report number but they insist I pay money (approx $60 - it’s the total refund is only $247) out of pocket to obtain a copy of the report to send to them for their insurance dept. They claim they tried calling the police to verify the report but the police never answered … this is NOT possible. I have never had to go through such process for a refund for any other company when something has happened. On top of this they will not even confirm they will refund me once I buy and send the report meaning I could be out even more money! This is absolutely poor customer service for a repeat customer on such a small amount of money. I’m not sure I will ever purchase from this company again after this experience, I’m almost at the point of just walking away from the refund and giving up so I don’t lose more money on the police report, so sad to be treated like this!

J
Jermain Watkis MCE · 1 review · Verified · Experienced 2023-05-25 ·

My experience is great so far loving it

M
Martyn Brown · 6 reviews · Experienced 2023-11-13 ·

First time I have used Maxaroma and…

First time I have used Maxaroma and very impressed with the fragrances and delivery. The perfumes ordered are amongst the best clone fragrances I have purchased. Would recommend.

J
JH · 4 reviews · Experienced 2023-10-10 ·

Awful service---every time

Awful service---every time. I placed an order for Born to Stand Outs fragrance and five days later they call and tell me they sold out....happens to me every time. STAY AWAY FROM THIS BUSINESS

M
Muhammad Fahim · 3 reviews · Experienced 2023-10-04 ·

Plz can someone tell me whether amazon…

Plz can someone tell me whether amazon accept this distributor's invoice or not. ?

F
Franky · 1 review · Verified · Experienced 2023-06-11 ·

My package arrived fast as always

My package arrived fast as always. I like how well my order was packed and everything inside always arrives intact

A
AliReza Nikkhah · 5 reviews · Experienced 2023-09-19 ·

They are feeling smart

I bought the perfume from this guy's and I paid for tax and delivery and I asked them when the shipper comes to my door they won't ask for money? They said not at all you paid for those stuff and is done deal, FedEx brought my package and guess what ? They ask for $106 for tax + delivery cost and the invoice shows maxaroma say customer will pay for tax and delivery!!! Now I am asking you what you call this ? Isn't it this rip off? Don't buy anything from this business please

P
Peng Peng · 4 reviews · Experienced 2023-09-14 ·

Fast delivery and unique selection

Purchased twice from them and all were delivered really fast (faster than luckyscent, ecosmetics, and frangrancenet). I love Jovoy and I think they are one of a few (if not the only one), who carry this brand in USA.

M
Morris Durham · 11 reviews · Experienced 2023-09-02 ·

Definitely legit

Definitely legit. They ship very fast and take good care with wrapping your package. Plus I got a good price on creed aventus.

S
Shaneke small · 3 reviews · Experienced 2023-08-25 ·

Excellent options

Excellent options, fast shipping, love the fact that I gt samples with each order and they always have sales/discounts

J
James Snyder · 10 reviews · Verified · Experienced 2023-07-18 ·

Great place to order from

Easy to order. Very competetive pricing. Great customer service.

C
Cesar Abreu · 7 reviews · Verified · Experienced 2023-07-18 ·

Excellent as always!

L
Leon · 5 reviews · Verified · Experienced 2023-07-06 ·

Authentic fragrances and fast shipping.

M
Mark · 2 reviews · Verified · Experienced 2023-07-08 ·

Great product at an amazing price!

Great product at an amazing price!! Customer service on point!!!

B
Bryan Gomez · 7 reviews · Verified · Experienced 2023-04-15 ·

Love it

Love it Always on point

P
Paul · 7 reviews · Verified · Experienced 2023-07-08 ·

A Seamless Journey of Pleasure and…

A Seamless Journey of Pleasure and Exceptional Speed Rating: ★★★★★ Maxaroma never fails to astound with their impeccable service, consistently delivering an enjoyable and effortless shopping experience. This review comes with a slight twist since, amidst their vast selection of enticing products, I can't recall the exact purchase I made. However, what remains crystal clear is the exceptional quality of their website navigation and the lightning-fast delivery that leaves you breathless with delight. From the moment you step into their virtual realm, Maxaroma's website unveils a unique elegance. Designed with a sophisticated layout and seamless functionality, it effortlessly guides you through their extensive range of fragrances, skincare, and more. Navigating their user-friendly interface is an absolute breeze, making every shopping session a true pleasure. Whether you have a specific item in mind or wish to explore their offerings, finding and finalizing your purchase is a seamless journey of delight. However, the true magic of Maxaroma lies beyond their extraordinary website. Once your order is placed, their unwavering commitment to exceptional speed takes center stage. Hold on tight, for their delivery service is nothing short of phenomenal. Like a bolt of scented lightning, your parcel arrives before you could even finish contemplating your purchase. It is a testament to Maxaroma's dedication to customer satisfaction, making convenience and swiftness an integral part of their ethos. I must applaud Maxaroma for consistently surpassing expectations. Though I may have momentarily forgotten the precise item I purchased, the experience itself has left an indelible mark. With their graceful website and astounding delivery speeds, it is no wonder customers flock to Maxaroma. Trust their expertise when seeking your olfactory indulgences, for they will leave you captivated and eagerly planning your next encounter with their unrivaled elegance.

T
Theodore Amet · 4 reviews · Verified · Experienced 2023-07-07 ·

On time delivery of the order.

J
Joanna · 2 reviews · Verified · Experienced 2023-07-08 ·

Great deals for luxury fragrances

Great deals for luxury fragrances, awesome customer service, generous return policy. Have already purchased from them numerous times, and will continue purchasing as long as the deals keep on coming.