MaxLend (maxlend.com) has a 4.3 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Hi Darrin, Thank you for taking the time to leave us a review! We're glad to hear that the process was easy from start to finish. Providing a simple and convenient experience is always our goal. We appreciate your feedback and look forward to assisting you again whenever you need us. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
My experience was easy. I was treated as vip .
Hi, Thank you for sharing your experience! We're delighted to hear the process was easy and that you felt valued every step of the way. Treating each customer with the care and attention they deserve is always our goal, and we're glad we could make your experience a positive one We appreciate your feedback and look forward to serving you again. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
I've always felt safe dealing with Maxlend. Believe me I had 30 different offers made and I chose you guys to get me through this tough time. Thank you once again for coming through to me.
Hi Linda, Thank you so much for your thoughtful feedback. It means a great deal to know that you chose MaxLend from so many options and that you've felt safe working with us. We're grateful for the trust you've placed in us, especially during a challenging time. Our goal is to provide a straightforward lending experience and support our customers when they need it most. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
666% for 1000 dollars and not being able to see the application you have to sign before you can even get the loan or explained how much you have to pay is devilish. Your know where you are going when you die 500 a month for 8 months.... to pay 1000 off. I hope many see this review of the hardship you give others
Hi, Thank you for taking the time to share your concerns. We're sorry to hear that you were dissatisfied with your experience. At Maxlend, we strive to be transparent throughout the lending process. Before a loan is finalized, customers are provided with a loan agreement that outlines the APR, finance charges, payment schedule, and total repayment amount. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. We will be reaching out to you within 48 business hours pertaining to your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The MaxLend Team
Always willing to help and make it easier for the consumers and works with you if you need help
Hi Linda, Thank you for sharing your feedback. It means a lot to hear that our efforts have made a positive difference. We always happy to help, make things easier for our customer, and work together to find solutions whenever assistance is needed. Providing support and being someone people can rely on is very important to me, and I appreciate you taking the time to recognize that. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Horrible loan company. I’ve had to block several phone numbers because yes my personal loan has been paid off, but they want me to sign up for another. Leave me alone!!!
Hi Jessica, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Congratulations on paying off your loan. We understand that receiving additional marketing communications can be frustrating when you are not interested in obtaining another loan. We appreciate you bringing this matter to our attention. We have reviewed your account and can confirm that your request to no longer receive marketing and promotional communications has been processed, and your preferences have been updated accordingly. We apologize for any inconvenience caused and are grateful for the opportunity to address this matter for you. Should you have any questions or need additional assistance, please contact our Customer Service team at 877-936-4336 or email us at [email protected], and we will be happy to assist you. We value your feedback and appreciate the opportunity to address your concerns. Best Regards, The MaxLend Team
You go out of your way help and satisfy I'm glad to help and satisfy
Hi, Thank you so much for your feedback! It brings our whole team so much joy to hear that you felt we went the extra mile for you. We always aim to bring real care and attention to everyone we serve, so knowing we made a truly positive impact on your day means the absolute world to us. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
very fast in granting request. only problem that I found is the very high interest rate. also, payments can be extended for a longer period.
Hi Bal, Thank you for your feedback! We're pleased to hear that you found the loan process fast and that we were able to assist you promptly. We also appreciate your comments regarding our interest rates and loan terms. At MaxLend, transparency is very important to us. All loan terms including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount are clearly outlined in the loan agreement that is provided for your review before any agreement is signed. Your electronic signature confirms that you reviewed and accepted those terms. We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably: Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest. Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Well, I got my loan on Saturday, but I had it for two hours to put it in my bank account. This is Monday 9 o'clock. You haven't got them and they said they made a mistake but that doesn't help me. I need the fun Saturday to pay my bills and didn't get them. They said I would receive them by 5 o'clock today, but I don't know.
Hi Teddy, Thank you for sharing your feedback. We understand how disappointing it can be when funds are not received within the expected timeframe, particularly when you were depending on them for important expenses. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. We will be reaching out to you within 48 business hours pertaining to your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The MaxLend Team
Hi, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that your loan process was quick, convenient, and a positive experience from start to finish. Our team works hard to keep things moving fast for you, so hearing that we hit the mark means the world to us. Thank you for choosing us and for taking the time to share your support! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
The customer service is excellent and the process is relatively easy and expeditious. The people on the phone are pleasant and helpful. Of course, I wish the interest rates were much lower, but all things considered I believe MaxLend probably has to be the very best of all in what they do. They have been there when I needed them! That has meant a lot to me.
Hi Clemenc, Thank you for such incredible feedback! We are so glad our team could provide the friendly, fast support you deserved when you needed it. We also really appreciate your candid note about our rates. We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably: Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest. Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Hi Liza, Thank you for your feedback! We love hearing that we hit the mark with our speedy service. We appreciate you taking the time to share your experience and thank you for choosing us! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Hi Judith, Thank you for your feedback! We’re delighted to hear that you continue to be satisfied with your experience. Your continued trust means a great deal to us, and we appreciate you taking the time to share your support. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Excellent service with very high interest rates. I have used MaxLend on numerous occasions and they have provided funding at a high cost. Regrettably I got sick in 2024 and was forced to retire so my credit took a hit. MaxLend have saved me financially on more than one occasion by lending money quickly but I also pay it back quickly. If not, the interest rates are very inflated. They are a great solution if you can pay back quickly and conventional loans are not available. Great customer service.
Hi Raymond, Thank you for taking the time to share your experience. We’re pleased to hear that MaxLend has been able to provide the financial assistance you needed during challenging times and that you've consistently received excellent customer service. We also appreciate your comments regarding our loan rates. We strive to provide clear and transparent disclosures of all loan terms before a loan is accepted, and customers have the flexibility to pay off their loans early or make additional principal payments, which may help reduce the overall cost of borrowing. We sincerely appreciate your continued trust in MaxLend and your thoughtful feedback. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Hi Linda, Thank you for your kind feedback! We’re delighted to hear that our team was fast, professional, helpful, and patient throughout your experience. We appreciate you taking the time to share your thoughts and thank you for choosing us! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Listen to the customer, when the customer asks 3 times to have loan paid in full on a specific day that's what the representative needs to do. I WILL NOT BE USING THEIR SERVICES AGAIN
Hi Ronda, Thank you for bringing your concerns to our attention. We understand the importance of having your payoff request processed as expected and appreciate the opportunity to address your feedback. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. We will be reaching out to you within 48 business hours pertaining to your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-201-4677 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The MaxLend Team
Easy to get the money you need when you need
Hi Wayne, Thank you for your feedback! We’re glad to hear that you found it easy to get the funds you needed when you needed them. We appreciate you taking the time to share your experience and thank you for choosing us! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Professional, honest and polite representatives.
Hi, Thank you for your kind feedback! We’re pleased to hear that you found our representatives to be professional, honest, and courteous. We appreciate you taking the time to share your experience and thank you for choosing us! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Maxlend was a good financial company , they were quick and easy to deal with
Hi Mary, Thank you for your feedback! We’re delighted to hear that you found the process quick and easy, and that our team was helpful and informative throughout your experience. We appreciate you taking the time to share your thoughts with us! If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
Quick and easy!! Very helpful and informative!!
Hi, Thank you for your feedback! We’re delighted to hear that you found the process quick and easy, and that our team was helpful and informative throughout your experience. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team
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