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Restaurants & Bars

MC Donalds

72 reviews

1.872 reviews
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About MC Donalds

Data updated
Website
mc-donalds.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
72 reviews
Replies to negative
0% (0/56)
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Is MC Donalds legit?

MC Donalds (mc-donalds.com) has a 1.8 out of 5 rating on OK.one, based on 72 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Michael Gendon英国 · 20 reviews · Experienced 2026-05-02 ·

Fake offers

Fake offers McDonald’s has now resorted to fake offers in emails. McDonald’s have acknowledged that it is a genuine email from their company. But will not actually redeem offers. And will not explain why they are sending offers that are fake. Obviously McDonald’s are actually committing fraud and don’t care. As they are not willing to address this. My resort is to report on Trustpilot. After that is to report under the data protection act. This could incur a fine of a percentage of Worldwide GDP. So what will McDonald’s do to resolve this issue?

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Ernest Piech德国 · 26 reviews · Experienced 2026-05-07 ·

Südtiroler Platz 13 Salzburg

Südtiroler Platz 13 Salzburg. I haven't eaten such good Big Mac for years. I had no idea that depends on restaurant. Chips was also better than anywhere else. I would have to come to visit Austrian McDonald's more often.

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Ollie Dolling英国 · 10 reviews · Experienced 2026-04-09 ·

Absolutely disgusted with my experience…

Absolutely disgusted with my experience at McDonald’s. I was a PAYING customer, kept my receipt, and used the car park while eating inside the restaurant — yet I still received a ridiculous £100 parking charge from MET Parking for allegedly overstaying by a short amount of time on a Sunday afternoon when the car park was practically EMPTY. What makes this even worse is that despite proving I was an actual customer spending money in the restaurant, neither MET Parking nor the McDonald’s manager showed the slightest bit of common sense, fairness, or customer care. The manager was completely unhelpful and acted like this scam has nothing to do with them, even though McDonald’s are the ones employing these parking cowboys to harass their own customers. It honestly feels like MET Parking’s entire business model is designed to trap people into fines over minor overstays regardless of whether they were genuine customers or not. £100 reduced to “only” £60 if paid early is still outrageous considering I was there spending money in the restaurant. Punishing loyal paying customers over a few extra minutes while the car park sits half empty is beyond pathetic. McDonald’s should be ashamed for partnering with companies like this. Instead of valuing customers, they allow aggressive parking enforcement to drive people away. Between the poor food quality, terrible customer service, and now being effectively fined for eating there, I can confidently say I will NEVER eat at McDonald’s again. Both MET Parking and McDonald’s should be embarrassed by how this was handled. Absolute disgrace of a company and a perfect example of how to lose customers permanently.

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Gustavo Cometti LacerdaBR · 1 review · Experienced 2026-05-02 ·

MC Donalds

It seems like every year, the quality of the food gets worse, and the establishments get dirtier, the "big mac" gets smaller every year, by 2030, they should change its name to small mac

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Dennis Palazon英国 · 2 reviews · Experienced 2026-04-30 ·

Ordered big mac meal,quarter pounder…

Ordered big mac meal,quarter pounder meal,and a double quarter pounder,got charged for that but recieved 2 quarter pounders no double quarter pounder.first time ordered in months and got robbed lessen learnt

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Sigourney Louise英国 · 3 reviews · Experienced 2026-04-29 ·

Why does it always say on the McDonalds…

Why does it always say on the McDonalds app it’s open from 5am yet you can’t order until gone 6 or 7am? What’s the point in having an app for it if you can’t use it asap! The issue itself isn’t to do with the delivery service it’s the fact that they shouldn’t advertise as open saying there’s delivery people available when there isn’t!! Most people who work nights will go in after work yet people who live further away can’t order from opening time. The organisers need to be on top of what goes on!!

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Sean Mason英国 · 2 reviews · Experienced 2026-04-26 ·

Cold food

Cold food. Refund refused. Disgraceful.

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Lisa Stanley英国 · 1 review · Experienced 2026-04-10 ·

great service very happy

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Dee英国 · 54 reviews · Experienced 2026-04-14 ·

I have got in touch with customer…

I have got in touch with customer service what a waste of time that was not intrested I have bought my grandson several happy meals Mario every time same toy bowser apparently they have nothing to swap it with so it’s false advertising as he had his heart set on a yoshi but apparently they haven’t got any !!!! So to me it’s false advertising on your part as a company I will not be purchasing anything from any of your restaurants ever again!!!!

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Michal Sawicki德国 · 64 reviews · Experienced 2026-04-11 ·

Try one more time to forget any patty…

Try one more time to forget any patty in my burger and you will see in München how I solve it with your management

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Vimto c英国 · 8 reviews · Experienced 2026-03-29 ·

Were being ripped off

I had a craving for a Mcflurry late Sunday evening. So took a drive down to McDonalds, Abbey lane, Leicester. I requested a Mcflurry, received the large cup, with a quarter of McFlurry….I was shocked, I questioned it only to be told “that’s what you get” If you are going to charge £2.49, at least fill the cup up, it’s an absolute disgrace & a rip off. When are these large organisations going to stop ripping us off BOTCOTT McDONALDS & stop giving them your hard earned money for smaller portions

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Darren Kelly爱尔兰 · 9 reviews · Experienced 2026-04-04 ·

Food was unbelievabley bad.

Food was unbelievabley bad. Fries were good, burgers were shocking.

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Brigita Girkutė爱尔兰 · 12 reviews · Experienced 2026-04-01 ·

This is not the first time that…

This is not the first time that "preparing food" is taken over 1 hour. We made an order at 16.40pm today, its 17.37pm right now, and the food is still at "preparing stage" and the time keeps going down and then up. I mean its fast food restaurant - nothing fast about this.

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Emma Nik英国 · 5 reviews · Experienced 2026-03-06 ·

Reasonable prices are good but need to…

Reasonable prices are good but need to compromise with the quality. Fries cook in rancid oil . My opinion not to have fries in MC donalds rather than sick.

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Louden Kliehr美国 · 4 reviews · Experienced 2026-03-23 ·

They could care less if you don't have a good meal

I don't hold this company to high standards. But, they should care what happens in their stores instead of ignoring customer complaints. I recently got food through a third-party app. I have a regular order for repeating what I previous order. It has worked. The driver should up early and the food was ready. In minutes. It wasn't how I order the same thing. They gave me pre-cooked food. The problem is when I complained, McDonald's Coroprate blamed the third-party delivery system. My argument was, " They don't make your food. They're not culpable until the bag goes out the door." Response was "Read the agreement." I came back with you have zero accountability on the food made in your store? You fail, they do great, and then get the blame? What ridiculousness is this? I kept getting the same lawyer speak. My last email was blocked. I used no profanity or threatening language. They blocked me because they no longer wanted to be comforted by a unsatisfied customer. What does that say about this company? We don't care. We will sell to more people regardless of what a problem that one store created. Essentially, f*** y***! They lost a customer of decades.

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Samantha Mc keon爱尔兰 · 7 reviews · Experienced 2026-03-28 ·

Mc Donald’s NORTHSIDE shopping centre absolute SHIT HOLE

Mc Donald’s north side shopping centre it was appalling after buying our meal we sat done to eat when gangs of teenager boys literally took over the place screaming at each other and customers throwing stuff around the restaurant I asked the staff if there was any security as the gang were extremely intimidating and they weren’t even eating any food the security guards done nothing didn’t even approach them I literally had to shout at them myself to give it over after they started throwing rubbish at our table we couldn’t finish our food and the security guards and staff just stood and looked while doing nothing it was extremely scary experience my god mc Donald’s boss look at your staff and specially security guards in Northside mc Donald and get better staff before someone gets seriously hurt in this place and restaurant was also flirty dirty it was ment to be a little treat which turned out to be a terrifying experience shame on that security guards for allowing them boys to imitated all the customers will never step foot in the place again

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Suraj Jagu印度 · 3 reviews · Experienced 2026-03-04 ·

mc donalds my fav food

mc donalds my fav place

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Ben英国 · 5 reviews · Experienced 2026-03-20 ·

I ordered the druski kai cenat 6 7 meal. I am NEVER coming agen😡😡😡😡😡😡😡😡😡🥵🥵🥵

I ordered the druski kai cenat 6 7 meal but it didnt come with nut nuggets. I was ok with that until someone got publicly executed in the bathroom when i went in. Would give 6 stars if i could.

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Peter Dacey英国 · 2 reviews · Experienced 2026-03-19 ·

Rubbish Mc Donald's fillet of fish.

Went to get a fillet of fish today. They had an offer three for £7.50. so took the offer, only to find they are the mini ones with hardly anything inside. Absolute rubbish, do not buy from any of their stores. Mc Donald's has really gone down hill.

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Mason L英国 · 2 reviews · Experienced 2026-03-15 ·

I visited Norwich Broadland business…

I visited Norwich Broadland business after charging and it was busy and loud, slightly messy and food was average.