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Events & Entertainment

Mcluck

ClaimedCollecting reviews

201 reviews

3.4201 reviews
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About Mcluck

Data updated
Website
mcluck.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
99% (74/75)
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About this business

McLuck is a social casino where the player comes first.We’ve searched the globe to bring you the best online casino-style slot games from the most trusted providers. New games are added every week so there’s guaranteed to be something that suits your style and level of experience. We also bring you fantastic McJackpots that can drop at any time - play our top games for your chance to land an epic prize. You’ll get rewarded with Gold Coins every day you log in, and we offer fun promotions where you can win more coins to extend the fun.

Written by the business, not verified by us.

Is Mcluck legit?

Mcluck (mcluck.com) has a 3.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 31% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-12.

What people say

McLuck is a piece of shit

McLuck is a piece of shit! I’ve had an account with them for nearly two years and never been able to win anything! I’ve thrown quite a bit more money away at them than any other social casino and they have never let me win. Don’t get screwed. I have won at several casinos usually on the daily bonuses they give out. Try other casinos bc McLuck is a waste of time

Reply from Mcluck2026-07-01

Hello Josie, This is Grace from McLuck.com Customer Support. I'm sorry that you're disappointed with your recent gameplay experience. As a previous player, I can understand where you are coming from, Josie. However, the nature of gaming is that there are no guaranteed wins; it ultimately comes down to luck in a given session. That said, slot games blend luck with game volatility, so not every spin will result in a win. As the saying goes, you win some, you lose some. We never know when luck will turn in our favor. Please rest assured that at McLuck, we are dedicated to providing games that are both fair and enjoyable. While the outcomes may not have met your hopes this time, I’m confident that your good fortune will come around when you least expect it. If there's anything else you'd like to know or if you need a little extra help, please don't hesitate to get in touch with us through Live Chat or at [email protected]. We’re always excited to help you with whatever you need!

Dont bother playing here

Dont bother playing here. Set up for you to lose. You will not win. Stay away. EDIT:Crazy how you get a real person on reviews but no responses via email and AI chat bot. STAY AWAY!! THESE PEOPLE ARE EUROPEAN PREDATORS

Reply from Mcluck2026-06-28

Hello Deebo, Thank you for contacting McLuck.com Investigation Team. This is Andres G and I will gladly assist you with your concerns. We're sorry to hear that your experience has left you feeling this way. We understand how frustrating it can be when you feel your concerns have not been addressed as quickly as expected. Please be assured that our team reviews every inquiry individually, and we strive to provide accurate updates as soon as they become available. We sincerely apologize if our response time has not met your expectations. If your concern regarding your account is still unresolved, we encourage you to continue communicating with us via email. We'll be happy to review your case and provide any available updates. Thank you for your patience and for giving us the opportunity to assist you. Best regards,

Yaycasino is a scam, Mcluck is not.

I was able to redeem my winnings on Mcluck platform (but cant give everyone 5 stars). *CLARIFICATION: Dont play yaycasino.com. they wont verify my account. They wont respond to my emails. I have $300 balance that i cant cashout because yaycasino is a scam. USE Mcluck if u like to cashout your winnings.

I have had several issues with auto…

I have had several issues with auto spins have also had issues with extra charges during spins. I also lost $49,000 in this game due to auto spins and servers glitching. At one point I had $59,000 added up by the time it stopped and I tried to exit out of the game. It was at zero dollars. and the customer service and 24 hour AI won’t do anything about it will not help me whatsoever life-changing money that was taken faster than it was earned. It’s a shame. Will not put any more money into this game is cheap fraudulent and very well rigged unless McLuck reaches out to me and tries to help out with my situation. I’m all set and will leave bad reviews everywhere. I possibly can so that we’re there. They cannot scam anybody else.

Reply from Mcluck2026-06-27

Hello there, Tyler! This is Daniel, from the McLuck Team. Please know that we are dedicated to making sure your experience is both fair and enjoyable. We would be glad to investigate this matter for you. Please don’t hesitate to reach out directly to our Customer Support Team at [email protected]. Kindly resend your inquiry using your registered email address and include any relevant details so we can thoroughly review your case and assist you further. We look forward to hearing from you! Your satisfaction is very important to us, and we are committed to making sure you enjoy your time on our platform.

Banned me for winning stole my 240…

Banned me for winning stole my 240 dollars deposited won’t give refund through bank had to appeal dispute finally won but at what cost to my mental health time and entertainment value would not pay me

Reply from Mcluck2026-06-25

Hello Grant, This is Grace from McLuck.com Customer Support. We’re sorry for your experience, as this isn’t the service we aim for. Kindly email [email protected] so we can review and resolve the issue. We value your feedback and appreciate you bringing this to us.

No loyalty and get stingy

They love you within 90 days if you hit platinum, then it resets and act like they don't know you. I have friends playing but at silver, get better daily and incentives. Feels inconsistent, or it resets and they take take take. I feel like other websites or more appreciative of their players. UPDATE. 2nd chance and same results, these generic responses are pointless. Oh if you need help in any way, you have about 50 plus people on front of you. Good luck with that, they used to be fun and good. They updated how they do things and the new updates are horrible. Also hate the continuous pop ups after you run low or run out of play.

Reply from Mcluck2026-06-24

Hello Martin, This is Grace from McLuck.com Customer Support. Thank you for taking the time to share your experience. We're truly sorry to hear that you've been feeling disappointed with the recent changes and that your experience hasn't met your expectations. We understand how frustrating it can be when loyalty rewards, promotions, or support don't feel as consistent or rewarding as expected. Your feedback on the VIP experience, chat wait times, frequent pop-ups, and the recent platform updates is valuable, and we'll ensure it's shared with the appropriate team for review. We know generic responses can be frustrating, and while we can't make immediate changes, we genuinely appreciate you letting us know how these updates have impacted your experience. We value all of our players and are always looking for ways to improve. Thank you again for your honest feedback. We hope we'll have the opportunity to provide you with a better experience moving forward.

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