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Beauty & Well-being

MDhair

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179 reviews

3.6179 reviews
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About MDhair

Data updated
Website
mdhair.co
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
179 reviews
Replies to negative
98% (43/44)
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About this business

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit.Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.

Written by the business, not verified by us.

Is MDhair legit?

MDhair (mdhair.co) has a 3.6 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful and responsive support team, noting that getting guidance and assistance is always fast and pleasant. People are especially happy with the overall product quality, frequently reporting softer hair texture and a clear decrease in daily shedding after a few weeks of consistent use. However, some people mentioned unexpected subscription charges along with frustrating difficulties when trying to cancel orders or return unwanted products. A few other users also felt that certain scalp treatments left their hair feeling greasy, requiring them to carefully adjust their daily washing routine.

Auto-generated from all reviews of this business. For reference only.

What people say

B
Belinda vicker · 4 reviews · Experienced 2026-07-27 ·

Program was easy to start and manage

Program was easy to start and manage. The pricing is good and my hair feels great.

Reply from MDhair2026-07-28

Hi Belinda, Thank you for sharing your feedback. We are delighted to hear that you found the MDHair program easy to start and manage, that the pricing feels right for you, and that your hair already feels great. It is wonderful to know that your experience has been both smooth and positive. Every journey is unique, and our medical experts can review your case at [email protected] to ensure you continue seeing the best possible results.

S
Subadra Mahamalage · 1 review · Experienced 2026-07-27 ·

I didn’t get the order

I didn’t get the order. So how can I answer your question

Reply from MDhair2026-07-31

Hi Subadra, Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about not receiving your order and would love to be of help. Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at [email protected] so they can assist you further.

D
DA · 1 review · Experienced 2026-07-26 ·

Been using this product for 4 months…

Been using this product for 4 months now, I haven’t seen the results that I was expecting. Cutomer service is non existent, they email me following up and offering feedback and advice. However when I reply to the emails as they suggest with follow up photos on my progress, I never hear back. I have been extremely disappointed in their lack of service and attention. I was expecting more from this company as far as the customer service goes. I hope this is improved because if it is happening to me, I am sure others are going through the same frustration.

Reply from MDhair2026-07-30

Hi DA, we sincerely apologize for the disappointment you've experienced with both your progress and the communication from our support team. Your feedback is incredibly valuable, and we're sorry that we did not provide the timely attention and guidance you were expecting throughout your journey. Please email us at [email protected] so we can investigate what happened and assist you further.

c
customer · 2 reviews · Experienced 2026-07-10 ·

I just started to used your product and…

I just started to used your product and I heard they are very good, I hope they help me out with my hair.

Reply from MDhair2026-07-26

Hi there, we're so glad you've started your MDhair journey, and we appreciate you sharing your first impressions! We hope your experience lives up to your expectations and delivers meaningful improvements for your hair over time. Whenever you need us, reach out at [email protected].

A
Allison Giroux · 3 reviews · Experienced 2026-07-26 ·

Not worth the money

I am just not seeing any change in my hair volume or growth at all. I'm losing still so much hair. And the supplements make my stomach turn regardless if I take them with food or not so I had to stop taking them.

Reply from MDhair2026-07-28

Hi Allison, Thank you for sharing your feedback. We understand how discouraging it can feel not to see changes in hair volume or growth right away, and we appreciate your honesty about your experience with the supplements. Please know that visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern. For tailored guidance on adjusting your regimen, our medical experts at [email protected] are available to review your case and provide personalized recommendations.

K
Kiera Church · 1 review · Experienced 2026-07-26 ·

Great communication

Great communication, arrived when it was meant to, I’ve not used for long enough to notice any difference yet!

Reply from MDhair2026-07-27

Hi Kiera, thank you for taking the time to share your experience! We're delighted to hear that your order arrived on time and that you had a great experience with our communication, and we hope you'll start seeing positive results with continued use. If you need any help along the way, just email us at [email protected].

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Nara Kavassian · 2 reviews · Experienced 2026-05-19 ·

This is by far the greatest hair…

This is by far the greatest hair vitamins I have tried and I have tried many many. Due to health problems my hair was falling out a lot and MD helped emmensly. Without these products my hair falls out a lot and one month in i alwready have stronger amd healthier hair

Reply from MDhair2026-07-27

Hi Nara, thank you so much for sharing your wonderful experience with us! We're truly delighted to hear that MDhair has helped strengthen your hair and made such a meaningful difference for you, especially after everything you've been through. If you ever need support, don’t hesitate to contact us at [email protected].

S
Susan Stogner · 1 review · Experienced 2026-07-26 ·

Please be very careful and read…

Please be very careful and read everything when ordering from this company and any company about their return policy. I did not know there was a “no return” with this product. I know a lot of companies give some type of ability to return products. I have not even opened “ most of the items 3 months supply” but I can’t send any of it back. Please be careful with your purchase.

Reply from MDhair2026-07-30

Hi Susan, we're grateful that you took the time to share your experience, and we're sincerely sorry for the frustration this has caused. We understand your concerns regarding the return policy and appreciate your feedback as we continue working to improve our customer experience. We'd appreciate the opportunity to review your case, so please reach out to us at [email protected].

C
Christy Reinhard · 1 review · Experienced 2026-07-26 ·

The customer service for MD hair is…

The customer service for MD hair is exceptional. They were responsive and kind when I had an issue with packaging that was not their fault. The product is easy to use and appears to be of great quality. I have not been using long enough for results but look forward to continued use of MD hair.

Reply from MDhair2026-07-27

Hi Christy, thank you so much for your thoughtful review! We're delighted to hear that our team could provide the responsive and kind support you deserved, and we truly appreciate your patience as you continue your MDhair journey. If you need any help along the way, just email us at [email protected].

c
customer · 3 reviews · Experienced 2026-07-25 ·

Im starting to notice some notable …

Im starting to notice some notable change which gives me hope and confidence that it working

Reply from MDhair2026-07-26

Hi there, thank you for sharing your encouraging progress with us! We're thrilled to hear you're already noticing positive changes, and we hope your results continue to build, bringing you even more confidence throughout your hair care journey. If you need any help along the way, just email us at [email protected].

M
Maryse Palardy · 1 review · Experienced 2026-07-24 ·

after 6 weeks of using all recommended…

after 6 weeks of using all recommended products, my hair shedding significantly worsened.

Reply from MDhair2026-07-27

Hi Maryse, we're truly sorry to hear that your hair shedding worsened after six weeks of using the recommended products, and we understand how discouraging that must feel. While hair growth journeys can vary from person to person, we'd like the opportunity to better understand your experience and review your case. Please reach out to us at [email protected] so we can check your situation and assist you further.

T
Thomas · 5 reviews · Experienced 2026-07-25 ·

Had product for roughly 2 / 3 weeks and…

Had product for roughly 2 / 3 weeks and my hair so far feels and looks healthier. Feel like there is skin head growth in hairline. Product did take a while to come and was way over the predicted delivery date but I’m not really bothered by it. Overall so far positive signs early doors

Reply from MDhair2026-07-26

Hi Thomas, thank you so much for your thoughtful feedback! It's wonderful to know you're already seeing positive early results with healthier-looking hair and promising hairline growth, and we truly appreciate your understanding regarding the shipping delay. Our team is happy to help! You can email us at [email protected].

E
Elle · 3 reviews · Experienced 2026-07-24 ·

UK STAY AWAY

If you’re thinking of ordering from the UK, I’d strongly recommend staying away. It took one and a half months for my order to arrive. On top of that, I was charged £50 in customs fees, which, judging by other reviews, is clearly not an uncommon occurrence. Despite this, the company doesn’t warn customers about the possibility of customs charges and continues to heavily promote its “worldwide shipping.” When I contacted customer service about the customs fees, I was initially told that if I paid them, they would reimburse me in store credit, and only “as a courtesy.” Why would I want store credit after paying an extra £50 for an order that took almost two months to arrive? At that point, I didn’t even know if I’d ever want to order from them again. After pushing back, they eventually agreed to refund the customs fees, which I appreciate. However, they also made sure to emphasise that this was a “courtesy” and strongly implied they wouldn’t do it again in the future. As for the products themselves, the oral supplements are huge and very difficult to swallow. The “one-month” shampoo supply is also misleading—it’s only around 30 ml in total, simply packaged in a much larger bottle that’s only about half full. Overall, between the excessive delivery time, unexpected customs charges, poor handling of the issue, and disappointing product presentation, I won’t be ordering from this company again.

Reply from MDhair2026-07-26

Hi Elle, we're sincerely sorry that your experience did not reflect the level of service we strive to provide. We appreciate your candid feedback regarding the delivery, customs charges, product expectations, and your interaction with our support team, and we'll ensure your comments are shared with the appropriate team for review. For any further assistance, please contact our team at [email protected], and we'll be glad to help.

J
Jeff McKinney · 2 reviews · Experienced 2026-07-24 ·

I have been using the products for…

I have been using the products for about two weeks. I am using the liquid on my spots, taking the capsule, and drinking the mix. Everything has been easy so far.

Reply from MDhair2026-07-25

Hi Jeff, Thank you for sharing your feedback. We are delighted to hear that your MDHair routine using the liquid, capsule, and mix has been easy to follow and that you are already having a positive experience after two weeks. It is wonderful to know that your regimen is fitting smoothly into your daily routine. Your success inspires us, and our team at [email protected] is here to provide ongoing care and guidance as you move forward.

B
Brandi Meyerhoff · 1 review · Experienced 2026-07-24 ·

Not seeing any change

Reply from MDhair2026-07-25

Hi Brandi, Thank you for sharing your feedback. We understand how important visible improvements are and want to reassure you that hair treatments often take consistent use over several months before full results can be seen. It is encouraging that you are staying committed to your regimen, and we are here to support you along the way. We would love to help you through this process. Please reach out to our medical experts at [email protected] for personalized recommendations.

J
Jane Inglese · 1 review · Experienced 2026-07-24 ·

What I like and dislike:

What I like is that none of the products make my hair sticky or dirty. The protocol is simple to follow so isn't intrusive to my day. What I don't like, at least so far, is that I don't see any new hair growth after using it for two months. But because it's easy to follow, I'll give it more time and see what happens.

Reply from MDhair2026-07-25

Hi Jane, Thank you for sharing your feedback. We are glad to hear that you find the MDHair products easy to use and that they fit smoothly into your daily routine without leaving your hair sticky or heavy. We also understand how important visible new growth is, and want to reassure you that results typically require consistent use over several months before becoming noticeable. It is encouraging that you are committed to continuing your regimen, and we are here to support you along the way. Every journey is unique, and our medical experts can review your case at [email protected] to ensure you continue seeing the best possible results.

E
Edward Bell · 1 review · Experienced 2026-07-24 ·

I shower and wash my hair daily but…

I shower and wash my hair daily but still unsure how to use the products. Should i use shampoo daily? Should i use the peptide oil after each wash? I have been using the customized serum daily if i used the 2 previous products or not. Then i have taken the vitamin supplement daily.

Reply from MDhair2026-07-25

Hi Edward, Thank you for sharing your feedback. We understand how important clear instructions are when starting a new regimen, and we appreciate your commitment to using the customized serum and supplement daily. It is normal to have questions about how often to use the shampoo and peptide oil, and we want to make sure you feel confident in your routine. We would love to help clarify your regimen. Please reach out to our medical experts at [email protected] for personalized recommendations.

G
G Smith · 1 review · Experienced 2026-07-23 ·

So far, so good

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small amount of growth in baby hairs around my forehead that never seemed to grow prior. The shampoo smells great and leaves my hair feeling clean, the scalp serum does not make my fine hair greasy like I expected, and my body tolerates the capsule. I will try another month and hope to see more new growth.

Reply from MDhair2026-07-24

Hi G Smith, Thank you for sharing your detailed feedback. We are glad to hear that after just under a month you are already noticing baby hairs beginning to grow around your forehead, and that the shampoo, scalp serum, and capsules are working well for you without unwanted side effects. While new growth typically takes several months to become more visible, these early signs are encouraging and show that the regimen is beginning to make a positive difference. Consistency is key, and our team at [email protected] is here if you would like tailored guidance for your regimen.

J
Jenny · 1 review · Experienced 2026-07-12 ·

Promising start, excited for long-term results!

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have already noticed a bit of a difference. Specifically, a little less shedding than before. It’s not a night-and-day change yet, but it’s definitely enough to make me feel optimistic. The products are easy to use and fit seamlessly into my daily schedule. I'm really excited to keep going and see if it ultimately lives up to all of its claims once I hit the 3-to-6-month mark. Knocking off one star just because it's still early days, but I'm definitely sticking with it!

Reply from MDhair2026-07-13

Hi Jenny, thank you for taking the time to share your honest experience. We're thrilled that MDhair has been easy to incorporate into your daily routine and that you've already noticed less shedding, which can be an encouraging early sign of progress. Our team is happy to help! You can email us at [email protected].

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