Very helpful customer service and the…
Very helpful customer service and the shipping was very fast. I loved my keyboard I bought
About MechKeys
Data updated- Website
- mechkeys.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 40% (2/5)
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About this business
Mechkeys, a name you can trust with all your Mechanical Keyboards and other gaming peripheral needs. We specialize in different styled Keycaps, DIY Keyboard kits, Gaming Mice, Gaming headphones, and several other gaming accessories. We bring you an excellent collection of TKL, 75%, and full-size keyboards from reputed brands including Ducky, Razor, Lofree, Varmilo, JamesDonkey, Keychron, and many more.
Written by the business, not verified by us.Is MechKeys legit?
MechKeys (mechkeys.com) has a 4.6 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Western style customer service with eastern style technology!
I bought 2 keyboards and chose the prepaid taxes and duties option. I didn't know what to expect but everything was as promised. The packages were processed on arrival in the EU and all the paperwork was handled transparently. Absolutely painless transaction. Unfortunately one of my keyboards was lost during initial shipping from Asia. When I contacted Mechkeys they told me it's possibly due to shipping load at the end of December and that they would check it. Sure enough, a week went by and Mechkeys shipped a replacement! The shipping and tracking system which Mechkeys uses is the best I have seen, even better than 17track. You know where your package is at all times and even the last-mile tracking number (in the customer's country) is shown. It was very helpful during the wait to receive my keyboards. Helen @ Mechkeys provided great customer service. This is an honest business that cares about the customer. 100% trustworthy! Many thanks!
i ordered a keyboard NJ80
i ordered a keyboard NJ80. it was amazing. delivery took little bit late to reach my location. but it worth to wait. mechkeys support team is good. i am happy to purchase product at mechkeys. thanks a lot.
Legit experience
I was wary before reading reviews too, but after ordering a keyboard, I can confirm they are legit. My board shipped in a few days with tracking, and it arrived safely and working after about 2 weeks.
First time buying from here
First time buying from here. I was a bit doubtful at first as there has only been 11 reviews however, they seemed legit so I tried them out. Did not regret. Although there was a bit of delay with my order, customer service reassured me, and my order arrived yesterday. Honestly would recommend buying from here, they aren't a scam.
second purchase at this store
my second purchase at this store. i bought ajazz ac067 keyboard and it's great. the mechkeys store is great too - there were some problems with shipping but they were solved quickly. nice
great experience and products
amazing key caps package arrived exactly on time even though it travelled half way around the world. very good shop processed everything quickly, highly recommend to buy there !
Best product and service quality ever
Best product and service quality ever I have just picked my parcel up and I'm so satisfied with it, and it took only 8 days to be delivered to Czech, how insanely fast, almost i didn't expect that it came so soon in that day. And service quality is just beyond broken, I ordered wrong colour, I texted to them to change colour, and they did as I want. I sincerely recommend buying from this seller
Akko keyboard purchase
The keyboard from Akko I ordered came timely and just as I ordered! Very good product!
Good customer service
They accidentally send me the wrong version of the product. I ended up keeping it and getting a compensation. The store has reasonable prices, very good and fast customer service.
Good experience
I ordered a varmilo deskmat and keyboard (both with "Dreams on board" design). Deskmat delivered in 2 weeks, keyboard in 4 weeks. Keyboard has a problem, but support is really helpful. Some features on site didn't work , and I hope they will fix it (for example, I tried to add some items in the wishlist but they didn't appear in the wishlist). I usually don't write reviews, but this time it's a non-popular shop and I was a little nervous when making an order in a shop with 4 reviews on trustpilot. So I decided to write a review this time to support the shop and other guys who usually check trustpilot before making an order.
Great service, swift delivery
My experience shopping from MechKeys was great. I ordered a mechanical keyboard and a few hours later realised that I had chosen a wrong version so I wrote an email to the customer support asking for a change. They very quickly responded and changed my order and refunded the difference in price. The shipping was especially smooth, with expenses for import tax and clearing customs in Norway included. The package was delivered straight to my mailbox with very nice tracking information along the way. Will definitely shop at MechKeys again.
Customer service is quick to respond…
Customer service is quick to respond and items are shipped out relatively quickly as week. I received a wrong item by no fault of my own and it was remedied right away. The return policy is strict but with shipping costs back to HongKong it doesn't really make sense anyway.
very good
The delivery was very fast, and they answered the questions very kindly and quickly.
Absolutely fantastic seller.
Absolutely fantastic seller. Great communication and quick delivery. Wouldn't hesitate purchasing from them again. Thank you so much!
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