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melgeek.com

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58 reviews

4.258 reviews
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About melgeek.com

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Website
melgeek.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
45 reviews
Replies to negative
67% (6/9)
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About this business

We create keyboards for those who type with passion and demand more from their tools. Since 2014, MelGeek has blended emotional design with technical mastery—turning everyday typing into a meaningful experience.From the iconic transparent MOJO series to the expressive Pixel and performance-driven Cyber01 and MADE68, every keyboard is crafted to inspire creators, gamers, and innovators.Because we believe in a future that thrives at the intersection of humanity and technologyand we're buildingit one key at a time.

Written by the business, not verified by us.

Is melgeek.com legit?

melgeek.com (melgeek.com) has a 4.2 out of 5 rating on OK.one, based on 58 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the exceptional build quality of the keyboards, featuring smooth keystrokes, vibrant lighting effects, and a truly premium design that easily exceeds expectations. Additionally, people frequently note that customer support is remarkably helpful, responsive, and completely dedicated to providing clear solutions and resolving any inquiries. However, some people mentioned experiencing frustrating delays with delivery times, package tracking information updates, and shipping issues during transit. A few reviewers also noted occasional hardware performance flaws, like double clicks or unexpected technical issues, that required contacting support assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

Should have checked out more reviews

Should have checked out more reviews before having my work purchase from them. Unfortunately I just don’t have the time to figure out if I got a keyboard with defective calibration or their hardware always is. Keypresses frequently register twice due to poor rapid-trigger calibration.

Great product and customer service

Great product quality and customer service. I got the Centauri 60 keyboard Evangelion edition which is really well built with great details on the collab elements. Customer service was really helpful setting up the shipping to my country and made sure I was aware of the costs and shipping times for each option.

Excellent support team and product

I initially bought a MADE68 Air for a rhythm game, but it had issues with double clicks and cancelling my inputs. But after emailing the support team, they were able to respond quickly, and give a perfect solution, going as far and creating a special firmware to my issue that made my MADE68 Air the best keyboard I could've gotten.

good and fancy

good but the F keys dont really for mac

Reply from melgeek.com2026-08-14

Dear Customer, Thank you for sharing your feedback. We’re glad to hear that you like it. Since our keyboards need to be compatible with different computer systems, we do not lock them to any specific operating system. The key functions can be customized or remapped using other available tools if needed. If you need any assistance with customization, please feel free to contact our customer service email, and we will be happy to help. Thank you again for your support! Best regards,

Excellent keyboard and a great overall experience

I had a great experience with MelGeek from start to finish. The communication with their team was professional, friendly, and quick. The REAL81 arrived well packaged and matched the description perfectly. The keyboard feels premium, with excellent build quality, smooth magnetic switches, and plenty of customization options through the software. As someone who plays competitive FPS games, I really appreciated the fast response and precision it provides. Overall, I'm very satisfied with both the product and the support I received, and I would definitely recommend MelGeek to anyone looking for a high-quality magnetic keyboard.

Reply from melgeek.com2026-08-14

Thank you so much for sharing your feedback and support. We’re delighted to hear that you love it. With its great design and powerful features, we hope the keyboard can bring an even better experience to gamers and help you enjoy every moment of gaming. Enjoy your new keyboard, and thank you again for choosing MelGeek!

Melgeek Made68 V2 Ultra , insane keyboard !

Melgeek Made68 V2 ultra . This keyboard is seriously amazing. The RGB is incredibly vibrant and looks stunning, and the performance is flawless. One thing I really love is that there are so many accessories available, so you can customize it however you like.

Reply from melgeek.com2026-08-14

Thanks for your sharing and glad to hear that you love it. And that's why the item call Made Enjoying using it,thank you

Amazing experience

I haven’t used a keyboard that feels and sounds as good as this one and i’ve gone through SEVERAL keyboards…I really like the light at at the top of the keyboard and switching it to different sets of RGB lights helps when you want to have some change in your setup. Easily the best keyboard i’ve used for gaming.

Reply from melgeek.com2026-08-14

Thank you so much for kindly sharing your experience with us. We’re glad to hear that you are enjoying the RGB lighting, touch features, sound, and customization functions, which help improve your overall efficiency and user experience. We truly appreciate your support and are glad that you chose MelGeek. Thank you for loving our product.

I reported a design issue that the…

I reported a design issue that the white letters on the transparent keys in connection with the internal ight are barely visible. Your answer was get used to it or switch of the lights. I would have expected to get/ buy the purple keys as a solution. Quite disappointed. Chris

Reply from melgeek.com2026-07-20

Dear Chris, We’re terribly sorry to hear you’re disappointed with the unclear letter marks on your keycaps, we totally get how inconvenient this is for daily typing. To create vivid, uniform RGB lighting effects, we adopted this semi-transparent keycap material, which causes the key legends to look faint under high brightness or certain angles. A quick fix you can try right away is reducing the backlight brightness, this will make all key letters far easier to read. We have passed your feedback to our R&D team, and we’re currently testing upgraded printing techniques to enhance letter visibility for later production runs. Your feedback is extremely important to us. And during using time pass, familiar to the keyboard the letter on it or not not affected too much also. We hope you can understand the trade-off between lighting effect and keycap print, and we thank you sincerely for taking the time to share your thoughts with us. Kind regards, Support Team

Keyboard suffered hardware failure at…

Keyboard suffered hardware failure at 18 months under a 2-year warranty. Customer service admits the internal PCBA is broken, but refuses to send a replacement unit or accept a return. They are forcing me to dismantle a complex magnetic keyboard myself using a video for a completely different model, which would void my warranty under their own terms.

Reply from melgeek.com2026-07-08

Hi there, We sincerely apologize that your keyboard experienced a PCBA hardware issue and that our after-sales solution did not fully meet your expectations. We completely understand your frustration, especially regarding the self-disassembly and repair process. Our official 2-year limited warranty policy follows a tiered service structure, which is clearly stated on our store page: Within the first 30 days after purchase: For manufacturing defects, customers are eligible for a full refund or a brand-new replacement. After 30 days and within the 2-year warranty period: We provide free component repair or replacement services instead of full unit replacement, which follows the warranty practices commonly used by many mechanical keyboard brands. The self-repair guide we provided was only intended as an optional solution to help reduce waiting time and avoid the difficulties of international return shipping. After further testing, we confirmed that the replacement process is relatively straightforward, and we also provided detailed replacement videos as a reference. So far, we have not received similar negative feedback from other customers regarding this procedure. Regarding returning the used keyboard to China for repair, international return shipments can sometimes face customs clearance difficulties and may result in longer waiting times. For this reason, we recommended the local repair option as a faster and more practical solution. However, we fully understand that this process may not have been convenient for you, and we apologize for any misunderstanding or inconvenience caused. We truly appreciate your patience and feedback, and we remain committed to helping you resolve this issue. Your feedback is very important to us, and we will continue improving our warranty instructions and after-sales process to provide a better customer experience in the future. Thank you again for your understanding and valuable feedback.

Excellent pre-sales support

Excellent pre-sales support, everything fine so far.

Reply from melgeek.com2026-05-28

Thanks for your trust. We’re happy to have assisted you before your purchase. We’re glad to know you’ve received the O2 Tri-mode Wireless Mechanical Keyboard and it works well for you. This keyboard supports three connection methods for your convenience, and it delivers a comfortable typing experience. Should you have any further questions, or if you are interested in our other products, feel free to contact us via email. We normally reply within 24 hours. Thank you!

Made 68 V2 Ultra looks better than the…

Made 68 V2 Ultra looks better than the original version, feels more hi-fi as well. The customization on RGBs are better. Overall very worthy buying for

Reply from melgeek.com2026-05-28

Glad to hear you like the Made68 Ultra V2. This keyboard supports RGB customization, bringing you a more immersive using experience. You can also replace various components and create your own unique setup.

Lost in China

Never got my package. Last tracking update is from several days ago stating the international flight left China. Did the plane ever make it here safely? I guess we’ll never know.

Reply from melgeek.com2026-05-28

Dear Customer, We sincerely apologize for the delayed delivery. We have confirmed that your parcel has been held for customs inspection in Auckland since May 8, which caused the delay. Our logistics team has been following up actively to expedite the clearance, yet customs procedures are beyond our control. We are still pushing for its release. If you do not wish to wait any longer, we can arrange a reshipment for you. Please feel free to contact our after-sales team via email to proceed. Please rest assured, and thank you for your understanding. Best regards

Made 68 Ultra

Took a bit of time for my package to arrive to Romania, which is normal, but the tracking info was great. The Made 68 ultra is a great keyboard. I am enjoying it very much. Besides looking gorgeous, the feel of it in games is amazing. Thank you, MelGeek. Thank you, China

Reply from melgeek.com2026-04-13

Thank you! We’re glad you’re enjoying your Made 68 Ultra and had a good delivery experience. Your support means a lot to us!

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