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Health & Medical

Medical Mega

ClaimedCollecting reviews

201 reviews

4.6201 reviews
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About Medical Mega

Data updated
Website
medicalmega.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
11 reviews
Replies to negative
83% (10/12)
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About this business

All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.

Is Medical Mega legit?

Medical Mega (medicalmega.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-09-06.

What people say

I do not like it when you send me older…

I do not like it when you send me older products. One of them was dated 2022. It was the adhesive. That is one of the worst things to send that is older. Adhesive breaks down over time and it is already 4 years old. Ridiculous. Especially as I have a very difficult adhesion anyway because of placement and skin issues.

HORRIBLE customer service

HORRIBLE customer service! I ordered an item and received the wrong item so I called to return it. Firstly the agent said I would only get a partial refund, which I questioned and then asked me to send a picture. I called again and they hung up on me twice. Once they got the pic they acknowledged the mistake by email and gave me an RA # and told me to leave it out front. I wanted to ask what would happen if someone took the box so I called and was hung up on. I CB 3X and tried different exts. and was hung up on 3 more X. I tried every ext. and then it started to go to voicemail. I emailed them and told them that I used to work in a call center and I know that my # comes up on their screen and I needed to talk to someone and got a call within 10 minutes. I told the lady that it was not good customer service to be hanging up on a customer and got silence. I asked my ? and got my answer but absolutely no apology for the rude service. I hate to say it but…typical NY attitude. Use a different CPAP supply!

Reply from Medical Mega2026-03-09

Thank you for sharing your experience, and I’m truly sorry for the frustration and inconvenience you faced. This is not the level of service we aim to provide, and I apologize for how your calls and concerns were handled. Your feedback is important to us, and we’ll be reviewing what happened to ensure it doesn’t happen again. We appreciate you bringing this to our attention and are very sorry for the negative experience.

D
Debbie Johnson · 15 reviews · Verified · Experienced 2025-10-28 ·

Easy ordering, fast delivery

Easy ordering, fast delivery. The only 2 complaints for me is that prices are a little too expensive, especially with the amount of supplies I have to buy on a limited income. Also that I can only get the free shipping at a high ordering price of $400.00

There was no adhesive included…

There was no adhesive included rendering the bags useless

Reply from Medical Mega2025-07-16

Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to clarify the situation regarding the adhesive, which is a separate item that needs to be purchased on its own. We hope you understand this now, and we're here to assist you in finding the right compatible products for your needs. Our goal is to ensure that everything works perfectly for you, and we look forward to helping you achieve the best possible results.

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