Best support ever!
Best support ever! Answer fast, solve the problem faster! Very polite!
About MelonCube
Data updated- Website
- meloncube.net
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 91% (10/11)
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About this business
The main goal of MelonCube Hosting has always been to provide the best possible service and product at a price that is good value for money. We will continue to strive to meet this goal in the future as we expand our services and locations.We understand that hosting a Minecraft server might be more overwhelming for some than others. With that in mind have built the hosting infrastructure and support team to help you every step of the way. While focusing on simplicity, our services are also highly customizable, making them perfect for new and advanced users!Our wealth of features, customizability, and affordable prices make us the platform of choice for everyone, from casual gamers to income-dependent networks or businesses.Check out our hosting services:
Written by the business, not verified by us.Is MelonCube legit?
MelonCube (meloncube.net) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 91% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Quick and extremely helpful
I was responded to so very quickly after i put up a support ticket. they answered any question i had with ease and efficiency.
5-Star service!
Jackie was so fantastic and went above and beyond to help me with a sever issue!
Support is horrible
Meloncube's hosting is just okay (It just works but is not great) but their support is horrible, I have had a ticket open for nearly a month trying to get back into my account after their 2FA page broke. I got back into my account about a week ago to find that my service was apparently cancelled (I still would have had a few months left on my service) and I lost access. I opened a ticket and haven't gotten any meaningful response since. This has happened to me twice.
Have used MelonCube for hosting Minecraft
Have used MelonCube for hosting my Minecraft server for ages - every time I ran into any issues they quickly and simply helped me out. I never had any issues with their hosting, the server was always up and available. Great hosting! I would definitely recommend their services!!
Issue quickly resolved
I was having an issue running my modded Minecraft server, and got a response and had the problem fixed within about 30 minutes.
The Staff was Incredibly helpful and…
The Staff was Incredibly helpful and was super timely in responding to Tickets would recommend this Hosting service for anyone looking to host a server!!
Best customer service experience of my life
After discovering I had unintentionally continued paying for a server I'd forgotten to cancel, I got in touch with Meloncube's support team via their ticket system... Within 2 hours of communication we had come to a settlement that all parties were happy with. Probably the best customer service I've ever had the pleasure of receiving. 10/10 for everything. I will certainly be using them in future.
Had an issue with my server and was…
Had an issue with my server and was super frustrated. The staff fixed the issue in less than an hour and we're good to go now. Love these guys.
responses were quick and helpful
Reply from MelonCube2024-07-29
Hello Arthur, We’re delighted to hear that you found our responses quick and helpful. Providing timely and effective support is precisely what we strive for. Should you need any further assistance, we’re always here to help!
Very helpful and got resolution quickly
Reply from MelonCube2024-07-05
Hello! We are so glad that our staff was helpful and handled your situation quickly. We know that getting to your game is the most important thing when it comes to gaming, so we aim to minimize your downtime. Please reach out again if you ever need us!
The Perfect MineCraft Server Solution. Period.
The servers are extremely responsive, even under the heavy loads of some of the larger modpacks. Always ready, always on, and always fun! Tech support is second to none - they have always had solutions ready quickly (if not instantly) to resolve every issue we encountered. We rarely encountered issues at all, and most times it was an "us" issue not a "them" issue - thankfully they are incredibly patient, too. I can't recommend them highly enough.
Reply from MelonCube2024-07-05
Hello LongFist, We're thrilled that our servers have been performing exceptionally well for you. It's great to know that our tech support has assisted you promptly and effectively. We're always here to help, no matter the issue. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever need anything else, please don't hesitate to reach out. Happy gaming!
Customer Support
The team at MelonCube were very friendly and helped resolve my issues quickly. They responded to my ticket within 10 minutes of it being made. Their Minecraft and Web Hosting services have made my Minecraft server good. Thank you guys!
Reply from MelonCube2024-06-25
Hello Noah, That is great to hear! We are always glad to help customers when issues arise. We are happy that you are pleased with your web hosting and Minecraft account. should you ever need any other assistance, please reach out. We are always here to help.
Highly recommended. I have owned a server now on Meloncube…
I have owned a server now on Meloncube for a year and a bit now. If I have had any issues, the guy's at customer service have sorted them out. Thanks guy's!!
Reply from MelonCube2024-06-05
Hello Snow, We are so glad to hear it! We work hard to ensure your issues are resolved quickly so you can simply focus on your gameplay. Reach out to us whenever you need help. We are happy to help!
Working well
Reply from MelonCube2024-05-08
Hello Isabella, We are so glad to hear your services are working well for you. We work hard to ensure you have the best in service and support, so the only thing you have to focus on is playing your game. Please reach out if you ever need any help or have any questions. We are always here to assist.
Really quick and helpful customer…
Really quick and helpful customer support. They were able to help me with server problems really quickly and I was able to continue playing on my server again, with no problems.
Reply from MelonCube2024-04-03
Hello Breunis, It's great to know that our team quickly resolved your server issues, allowing you to get back to your gaming without any further interruptions. We always strive to provide prompt and effective support to ensure a smooth and enjoyable experience. If you encounter any more issues or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us for your hosting needs, and happy gaming!
Meloncube: A Reliable, Trustworthy Provider
I've used Meloncube for plenty of my servers, and they've always been incredible! Between the expedient reply times, the friendly and helpful staff, and their reliable hardware I couldn't ask for a better provider. They even helped to save a friend of mines server when he had it up by increasing his uptime from 85% to a near 100% uptime!
Reply from MelonCube2024-04-01
Hello Shinysuit, It's great to read about your experiences with us. We are pleased to learn that our quick support, welcoming staff, and dependable hardware have lived up to your expectations. It's particularly rewarding to hear about the significant improvement in your friend's server uptime. Your feedback is incredibly valuable to us, and it motivates our team to keep delivering top-notch service. Thank you for choosing us for your servers, and we're excited to continue supporting your gaming endeavors!
Customer Service was prompt and…
Customer Service was prompt and comprehensive, had my server back up in no time.
Reply from MelonCube2024-04-01
Hello Nikki, It's great to hear you received prompt and comprehensive customer service, which quickly resolved your server issue. Ensuring minimal downtime and efficient support is crucial for a smooth experience. Your positive feedback is very much appreciated. Thank you for sharing your experience!
I've been using these guys for years
I've been using these guys for years, only ever with smaller modded servers for my friend group. They are always well priced at around $3 per gb. Where they really shine is their support. Easy to fill out tickets and I've never waited over an hour or two for a reply even at 3am central time. I always recommend them and will continue to do so.
Reply from MelonCube2024-04-01
Hello Robert, It’s fantastic to hear about your long-term experience with us, especially with hosting smaller modded servers for your friend group. We strive to offer competitive pricing, like our $3 per GB rate, and we're delighted that you've found value in our services. Our support team works hard to be responsive and accessible at all hours, ensuring that help is available whenever you need it, regardless of the time. Your endorsement means a lot to us, and we're thrilled you'll continue to recommend our services. Thank you for your continued trust and support!
Great customer service!
Incredible customer service experience with Jeremiah J, I have been using melon cube for YEARS and they are always going above and beyond with their support.
Reply from MelonCube2024-04-01
Hello Max, It's wonderful to hear about your incredible customer service experience with Jeremiah at Meloncube. We're proud to have team members who consistently go above and beyond to support our customers. Your loyalty over the years is greatly appreciated, and feedback like yours motivates us to keep delivering exceptional service. Thank you for choosing Meloncube and for taking the time to share your experience!
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