OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Animals & Pets

Meowant

ClaimedCollecting reviews

260 reviews

4.2260 reviews
Write a review

About Meowant

Data updated
Website
meowant.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
260 reviews
Replies to negative
93% (37/40)
Do you own Meowant? Claim this profile for free and start replying to reviews.
[email protected]meowant.com

About this business

Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us

Written by the business, not verified by us.

Is Meowant legit?

Meowant (meowant.com) has a 4.2 out of 5 rating on OK.one, based on 260 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the fast shipping and simple setup process, noting that the automatic litter boxes are extremely easy to assemble and operate quietly throughout the entire day. Consumers highlight that these innovative products make daily pet care routines much easier, successfully keeping the surrounding area clean and reducing unwanted odors effectively. However, some people mentioned that certain units experienced unexpected technical malfunctions over time or required extra troubleshooting. A few reviewers also noted that orders sometimes arrived in separate shipments without clear tracking information, causing occasional confusion during the delivery process.

Auto-generated from all reviews of this business. For reference only.

What people say

Russell GehrkeUnited States · 1 review · Experienced 2026-09-02 ·

Don't buy this machine

Don't buy this machine. There is ZERO customer service. They just don't respond. I have filled out their online webform regarding support for the automatic litterbox's phone app, AIR PET twice now with no response. The registration process requires that a verification code is received on my phone (sent via text message)and then entered into the app completing registration and activating the app...even though I have entered my correct phone number, I get NO CODE from their server. Just crickets all around, so, no functioning app, no support, and cat poop sticking to the grate instead of going in the collection bag. I can't change any time intervals or other variables in hope of resovling this because that requires the app. I also suspect the grate is poorly engineered and not thought out well.

Reply from Meowant2026-09-04

Hi, I am so sorry to hear about the frustration you've experienced. Please rest assured that we do have customer service and we are here to help! We have actually just sent a reply to your email. If you haven't seen it yet, could you please check your spam or junk folder just in case it got filtered there? Regarding the AIR PET App, the verification code is sent via SMS when you register with your phone number. If you haven't received it, please also check your phone's spam/blocked messages folder. If you are still unable to receive the code or have any other questions about the grate, please simply reply to our email. We are fully committed to helping you get the app working and resolving all your concerns.

B
BarbaraUnited States · 1 review · Verified · Experienced 2026-08-26 ·

It is definitely quieter than my last…

It is definitely quieter than my last one. The last one with just a generic name wasn’t as open. Couldn’t see everything inside like this but no real deal breaker. I like the last one let me know when it was time to empty. I have to just figure cleaning after two days with two cats. Took a couple days to get use to it but cats are using it and no odor problem

J
JamesUnited States · 1 review · Verified · Experienced 2026-09-01 ·

AVOID! The customer service is non-existent, so if you run into an issue, good luck with getting it resolved in a timely manner, or at all.

I placed an order and immediately realized the shipping address was incorrect. I instantly made a request via the chat option to update the address. I didn't get a response until 2 days later! Because of the delay in response, the order could not be updated. Any other company would be able to fulfill this request. This company did not. They then told me there would be no guarantee that the order can be rerouted and for me to call UPS. I called UPS and was told I would have to pay over $150 to correct the issue. I understand the mistake was mine, but I have never had an instance where something like this couldn't be corrected. In addition, there is an email thread for another item on my order which is pushed back around 3 to 4 weeks. When I reply to this email, I don't receive a response in a timely manner to correct it. I was never given a phone call. There are no phone numbers listed in a clear location for me to call and and attempt to solve the error. Each day is another day over $600 spent is out in the world and not with my cats. No good customer service. I just want what I paid for, or my money back. This is ridiculous.

Reply from Meowant2026-09-03

Hi, I am so sorry for the frustration and the delayed response over the weekend. I completely understand why you are upset, especially with such a significant order, and I want to sincerely apologize for the stress this has caused. I want to clarify that our team has been actively working on your case. We have already contacted UPS to update your address, and the tracking now shows that they have received the modification request. Please kindly wait for the tracking to update; the package is on its way to the correct location. Regarding the other items, one has already arrived and been shipped to your new address. The remaining item is currently out of stock, but we will ship it to your new address as soon as it arrives. We have just sent you a detailed email with the latest tracking info and order status. Please check your inbox. We are here to make this right!

S
ScottUnited States · 1 review · Verified · Experienced 2026-09-01 ·

My MW-SC09 just arrived and it is…

My MW-SC09 just arrived and it is missing its power cord so it is useless without that.

Reply from Meowant2026-09-03

Hi, we are sorry for the confusion. The power cord is usually placed inside the waste bin within the drum. However, some customers have also found it tucked away in a compartment inside the cardboard packaging. Could you please double-check these areas? We have already replied to your email with more details. Please check your inbox, and if you still can't find it, just reply to our email and we will sort it out for you immediately!

A
AndreaUnited States · 1 review · Verified · Experienced 2026-08-11 ·

I did not get all the items I ordered

I did not get all the items I ordered. I received the self-cleaning litter pan in one shipment, i received the extra liners I ordered in a second shipment, but I never received the extra deodorizers i ordered. Ivreceived notice on 8/12 that a label was crwated in Rancho Cucamonga, CA and that they were waiting for the package. Clearly they never got it, and neither did I. I want a refund or my item shipped but I can't get ahold on anyone to help.

Reply from Meowant2026-09-01

I am so sorry for the delay. I completely understand how annoying it is to be missing items from your order. We have already checked with the courier and confirmed that the package containing your extra deodorizers was unfortunately lost in transit. We have replied to you in email. Please don't worry, we are arranging a free replacement for you right now! We will send the new tracking number to your email as soon as it ships. Thank you so much for your patience and for giving us the chance to make this right!

W
WendyUnited States · 3 reviews · Verified · Experienced 2026-07-16 ·

The machine isn’t working

The machine isn’t working. I lost my cat and just got 2 on Sunday. The machine isn’t emptying. I’ve tried everything. How do u get my money back?

Reply from Meowant2026-09-02

Hi, we are deeply saddened to hear about the loss of your cat. We also sincerely apologize for the frustration with the litter box not emptying. We have just reached out to you via email to check the specific details of the malfunction. Please rest assured that once we have clarified the situation, we will provide you with a satisfactory solution. Please check your inbox at your earliest convenience. Thank you for your understanding

M
Marsha Amato-GreenspanUnited States · 1 review · Verified · Experienced 2026-09-01 ·

The product gets a “5”

The product gets a “5”! The FedEx delivery not so much! Three of my four cats have adapted so far (not fully but getting there.) They love watching it move! I love how quiet and clean it is as well as the amount of litter it uses. One cat has decided to be the litter guard. The delivery was horrible. Left out so when the storm hit the box was soaked and could not be carried inside. I ordered an SC02 for downstairs smaller space and sure enough FedEx was lazy and left it at the bottom of the stairs on its side not up per the arrows. Good thing I knew about when it was arriving because again if I hadn’t waited the box would have been soaked from rain. Very glad the product was well packed. Oh and it is super quiet!glad after several weeks of choosing I bought Meowant!

DanielleUnited States · 10 reviews · Verified · Experienced 2026-08-08 ·

About 10 days in . . .

About 10 days in, stops working right. Won't clean, won't finish the cycle, have to unplug it to make it finish the cycle, and yay even stopped working this morning. Bag not even half full, poops get stuck in the back grate. We followed instructions to the letter. Back to the regular boxes? We got this specifically because we're going on vacation and didn't want our pet sitter to have to scoop out the box.

Reply from Meowant2026-09-01

Hi, I am so sorry to hear about the frustrating experience you've had with the litter box. I completely understand how disappointing this must be, especially since you got it specifically for your upcoming vacation. We have just sent you an email to verify the specific details of the issue. Please kindly check your inbox! Rest assured, we are fully committed to helping you resolve this problem so you can have peace of mind.