Midwest Racquet Sports (midwestracquetsports.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 76% of negative reviews. Last updated 2026-08-10.
Be more transparent about stringing and lead times.
Thanks for your feedback! We are actively working to improve how we communicate lead times and stringing processes. We truly appreciate your patience on the stringing/shipping delay!
Shipping was a little slow. 10 days to ship the items is unacceptable.
We sincerely apologize for any inconvenience you experienced due to a stringing delay. We very much appreciate your patience with us!
Never disappointed with MidWest Shoes
Thanks for the 5 stars! Enjoy your new gear!
The shoes are true to fit. Fast delivery with no problems. Price was awesome!
We're so happy to hear that your shoes were a true fit and that you had a problem-free, fast delivery! We appreciate your positive feedback on our pricing.
Thanks for the 5 stars! Enjoy your new gear!
Thanks for the 5 stars! Enjoy your new gear!
Easy website to use and process was extremely easy.
Thanks for the 5 stars! Enjoy your new gear!
Great website, great products
Thanks for the 5 stars! Enjoy your new gear!
Great product, great service and fast shipping. Would highly recommend!
Thanks for the 5 stars! We appreciate your business!
I appreciate the discount on the shoes and the ease navigating the web site and the quick delivery.
Thanks for the 5 stars! We appreciate your business!
Thanks for the 5 stars! Enjoy your new gear!
My confirmation said free 2 day delivery. Have not received yet 9 days later
Thanks for your feedback! According to our records, ground shipping was selected during the checkout process. Ground shipping can take anywhere from 3-7 business days, as noted on our website. We apologize for any inconvenience or confusion with our shipping options on the website.
包装完全被打破，我的鞋子也被损坏了
Thanks for the 5 stars! Enjoy your new gear!
Website malfunctioned. First, I placed an order for a tourna grip pack containing 30 pieces. Midwest website never sent a confirmation email. Waited a few days. Then placed a second order ánd added dampers. Few days later received at my house and was charged for both orders. Thus, excess supply of racket grips. Plabs are to call CS and return one.
We apologize for the trouble you experienced with our website and the duplicate order. Please call us at 800-334-4580 or email [email protected] if you still need assistance with a return.
Great product selection and availability. Friendly and helpful staff. Good pricing. Quick shipping
We're so happy to hear you appreciate our product selection, pricing, and quick shipping! We're also delighted that our staff was friendly and helpful. Thank you for your wonderful feedback!
I was very disappointed with my experience at Midwest Racquet Sports. I purchased a pair of shoes online, wore them one time indoors to determine whether they would work for my plantar fasciitis, and immediately shipped them back at my own expense after realizing they weren't the right fit. Instead of understanding that customers can't truly know how a shoe fits without trying it on, they refused my return because they considered the shoes "used." Their only offer was a 50% store credit on what was essentially a one-time trial. I declined and asked for the shoes to be returned to me. I understand businesses have return policies, but I believe there should be more flexibility for footwear purchased online, especially when customers have no opportunity to try them on beforehand. This experience left me feeling that customer satisfaction takes a back seat to rigid policies. If you're buying shoes from Midwest Racquet Sports, be aware that if they don't fit after one wear, you may be stuck with them. I'll be taking my business elsewhere in the future.
We appreciate you taking the time to share your recent experience with us. We are truly sorry to learn that your online shoe purchase did not meet your expectations, especially given your specific needs for plantar fasciitis. We understand your frustration when a product doesn't fit correctly after an indoor wear, and we recognize the challenge of purchasing footwear online without the ability to try it on beforehand. Unfortunately, the shoe was no longer in new condition and was purchased as a final sale item. We are committed to ensuring customer satisfaction and regret that we fell short in your case. ~Midwest Customer Care
MIdwest followed through in every way on the purchase, stringing and delivery of my new Yonex racquet!
Thanks for the 5 stars! We appreciate your business!
good products, good prices, and good customer service!
Thanks for the 5 stars! Enjoy your new gear!
The tennis shoes arrived quickly & fit great! Thank you
Thanks for the 5 stars! We appreciate your business!
201 reviews matching