Mighty Jaxx is an award-winning integrated future culture platform that designs and produces digital and phygital collectibles in partnership with the greatest talents in the world, as well as global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and more, shipping millions of phygital collectibles to over 80 countries worldwide yearly.With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new DTC experiences.
Written by the business, not verified by us.
Is Mighty Jaxx legit?
Mighty Jaxx (mightyjaxx.rocks) has a 3.8 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
Extremely happy with my purchase. Everything went smoothly and I’m looking forward to adding it to the collection. I haven’t heard back about when it will be shipped yet, but I’m sure that will come within a matter of days. I’ll write a review when Garfield actually arrives, but I don’t expect to be disappointed. I’ll be ordering more figures for years to come. Cheers!
Hi Claudia, thank you for the review! As most of our items are pre-orders, there will most definitely be a waiting time before it is complete and shipped out, you can check the pre-order dates on the product page itself. Thank you for the support!
I have ordered quite a few things from Mighty Jaxx and have been pleased every time. Occasionally it will take a long time to get an item, but I think it’s usually because I ordered something that won’t be shipped out for a while. Nothing has ever been damaged or missing from an order and all of my questions have been answered in a timely and polite manner. I really enjoy Mighty Jaxx products.
Reply from Mighty Jaxx2020-12-14
Hi Becca, thank you for the 5 star review! As most of our items are pre-orders, there will most definitely be a waiting time before it is complete and shipped out, you can check the pre-order dates on the product page itself. Thank you for the support!
I'm really excited to receive my Princess Celestia! Can't wait until it's released.
Transaction was fast and simple, great for impulse purchasers like me LOL
Reply from Mighty Jaxx2020-12-07
Hi Maya, thank you for the 5 star review! We are excited for you to receive your Princess Celestia as well! Thank you for the support!
I was very satisfied with Mighty Jaxx. I understand we Americans get upset when something doesn't come overnight. It did take awhile for my order to come but once it did it was beautifully packaged and 100% as advertised! I would not hesitate to order from them again! Thank you Mighty Jaxx!
Reply from Mighty Jaxx2020-11-12
Hi Maria, thank you for your patience, understanding and most importantly, your support and 5 star review! We look forward to producing more amazing collectibles for you and the many customers out there!
a great looking product of a good quality
customer service was helpful with my enquiry and got back to me reasonably quickly when i needed them
all in all will buy from them again when something catches my eye
Reply from Mighty Jaxx2020-11-12
Hi dresz, thank you for the 5 star review! We aim to provide the best after-sales service to our customers! Have a great day!
Asked this company when id receive my preorder because its been 6+months they blocked me on fb and all groups associated with them it was very odd i did receive my item so the block made me find another company to spend my money with
My shipment was cancelled and I was never notified
Reply from Mighty Jaxx2020-11-04
Hi Ethan, we are sorry to hear that! I just did a check and your order has not been cancelled and is still scheduled for delivery. There was a glitch on our system. We apologise for the inconvenience! Do keep a lookout for your order once shipped!
Usage of Coupon
There are no terms for the usage of coupon, after redeeming the couple, I found only one discount code can be used and I found the 10% off discount code can be used for more than one time. The usage of discounts are unclear.
Reply from Mighty Jaxx2020-11-03
Hi Nancy, thank you for the review! We do have our FAQs on our website explaining the usage of vouchers.
Please refer to the following links:
https://mightyjaxx.zendesk.com/hc/en-us/articles/360015301213-Mighty-Jaxx-Discount-Vouchers
https://mightyjaxx.zendesk.com/hc/en-us/articles/360001894874-I-am-unable-to-use-the-discount-code-
Hope this helps!
Absolutely awful company to deal with. I have now had 2 problems with this company- first not receiving my shipment and now received figure with the head completely snapped off, which must have been done with some force. First refund took 8mths!! I’m not holding my breath on this one after only 1month of going round in circles and being told one minute they have more in stock and one email later being told they’re waiting shipment to arrive! My response was please read your previous email sent, to which they said sorry for the oversight!! All I can say is save yourself the hassle... AVOID at all cost
Hi Su Yi, thank you for the review. We have a variety of collectibles with different colourway as these are limited collectibles that will appeal to collectors everywhere. Do check out other products that we have on our website! Thank you for the support!
Over a week and still waiting in shipment. Order HAD shipped, but then was cancelled and now waiting again. Only communication from Mighty Jazz has been in response to when I have reached out to ask why the shipment was cancelled.
Reply from Mighty Jaxx2020-10-14
HI Jason! We are sorry to hear that! Rest assured your item will be shipped soon and that it is not cancelled!