About MiniInTheBox
Data updated- Website
- miniinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 146 reviews
- Replies to negative
- 63% (237/378)
Do you own MiniInTheBox? Claim this profile for free and start replying to reviews.
About this business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
Is MiniInTheBox legit?
MiniInTheBox (miniinthebox.com) has a 3.0 out of 5 rating on OK.one, based on 976 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers frequently mention that the official online website is extremely easy to navigate, allowing shoppers to quickly find the exact products they need. People also deeply appreciate the remarkably smooth ordering process, helpful size descriptions, and reasonable prices offered across various lifestyle items. However, some customers also noted that certain items did not match their online expectations, mentioning poor product quality or unexpected extra fees. A few reviewers were quite disappointed, reporting that purchased goods looked completely different from the website pictures or fell apart quickly during normal daily use.
Auto-generated from all reviews of this business. For reference only.What people say
great price
great price . shipping is expensive
All the additional hidden charges. This is my first order..
All the additional hidden charges. Slow shipping process.
GOOD and great
Think the added costs are too steep
It was hard getting toy the ordering…
It was hard getting toy the ordering part by having to sign up for an acct.
Ordering looks good so far
Ordering looks good so far. We will wait to see how soon it arrives and the quality.
Easy and Fast to purchase needed jacket
It's a bit early for me to review the…
It's a bit early for me to review the site. The selecting and ordering part was relatively easy, but until I receive the order in a timely way, I can give it an honest rating.
It is hard to provide a rating when I…
It is hard to provide a rating when I have not yet received my product. I will be happy to write a review once I have product in hand.
hard to order
Let's see how the product works
Let's see how the product works. So far so good.
So Far So Good
Prices I have ordered quite a bit but just in last 3 days and it will be a bit before I see them
Add to Cart did not work
I wanted to purchase a second shirt but the web site wouldn't let me.
TOO high shipping.
Not now
Some other time
Boss
Very easy to use
Had to repeat order several times…
Had to repeat order several times before it would go through.....
Their business is scamming you
I am based in Australia. I ordered 5 items. They arrived within less than 2 weeks. 1 product was as expected (expected nothing too fancy in terms of quality) , 1 jumpsuit the legs were too short , and 2 products were an absolute joke . It was clear that the pictures on the webpage were click bait , what arrived at my home was a cheap knock of version that caused us days of laughing flashes cause its so ugly we couldn't stop laughing. While a refund was offered , it would have been only paid out upon successful arriving at their Chinese warehouse . Shipping back is more expensive for me than accepting following 2 offers: 70% refund of purchase price for keeping it 85% discount for keeping it with store credit Business model is obvious now . Selling cheap knock of products with poor quality to sell it at even further discounted rate . I kind of was expecting some sceme but that's the next level! Don't order there none of the products looked anything like the pictures
Reply from MiniInTheBox2023-11-09
Hello Nb, Thank you for sharing your experience. We apologize for the disappointment you've faced and appreciate your detailed feedback. We understand the importance of accurate product representation, and we're sorry for any discrepancies. Returns are accepted, the return postage from Australia can be as low as 18.75 AUD. Please check the link for exact rates: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/option/international/AU/CN?fromPostcode=3067 If the actual products differ in any way from the pictures, a full refund, including return postage, will be provided. We aim to swiftly address and resolve such matters. Our sourcing manager will investigate to maintain quality offers. We look forward to assisting you further and appreciate your patience.
Terrible customer service.
Terrible customer service. Item never arrived due to post cant find the address which was correct. Then this company says they will not refund anything and I wont get the watch I ordered.
Reply from MiniInTheBox2023-11-09
Hi Oskar, Thank you for reaching out, and we're truly sorry that the package didn't reach you. On October 7th, we contacted you about the shipping company having difficulty finding your address. It's important to have the correct address details registered on your account to ensure a smooth delivery process. Unfortunately, we didn't receive your response in time, even though we reached out on October 7th. The shipping company could only keep the package until October 14th, and after that, redirection was no longer an option. We regret that we received the updated address on the same day the shipping company had to abandon the package, which was very unfortunate. While we suggested resending the package, we didn't receive a reaction to our emails. We understand you're leaning towards a refund, and we respect that choice. We'll promptly process a full refund to your PayPal account.
Joom
LightInTheBox
Temu
DHgate
MiniInTheBox
Wish
Minilnthebox
Revolut