Check out was difficult with a billing…
Check out was difficult with a billing address that is different than shipping address. Shipping was surprisingly high cost for an unknown arrival.
About MiniInTheBox
Data updated- Website
- miniinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 146 reviews
- Replies to negative
- 63% (237/378)
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About this business
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
Is MiniInTheBox legit?
MiniInTheBox (miniinthebox.com) has a 3.0 out of 5 rating on OK.one, based on 976 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers frequently mention that the official online website is extremely easy to navigate, allowing shoppers to quickly find the exact products they need. People also deeply appreciate the remarkably smooth ordering process, helpful size descriptions, and reasonable prices offered across various lifestyle items. However, some customers also noted that certain items did not match their online expectations, mentioning poor product quality or unexpected extra fees. A few reviewers were quite disappointed, reporting that purchased goods looked completely different from the website pictures or fell apart quickly during normal daily use.
Auto-generated from all reviews of this business. For reference only.What people say
the experience went great.
shipping fees are way too high!
According to your e-mail I was promised…
According to your e-mail I was promised to get the discount on the code BUY20, but this option was not shown and available.
you did not accept my discount code…
you did not accept my discount code that was provided to me by Erica May worth $10.00 off my purchase. Whats up with that ??
High shipping fees
Nice garments
So far I do not know, I hope I get what I have in order.
I have about 10,000 credit in my…
I have about 10,000 credit in my capital one visa and you declined the card. I was not too happy. You took my papal master. I was ready to cancel.
fees are too high
expensive
expensive shipping charges are expensive
love is in the air
thanks for all
10% discount not apply
You promise 10% discount for an order over 59$ but it is not apply even if I bought for 79$
Fees added 40% to the price shown
I do not like all that the advertised prices for 2 t-shirts were increased by more than 40% by "Fees" at the moment of checkout and not shown before--no mention of them until the last click for payment on the order. I hope the products arrive as shown and in good conditions. This is my first order with MiniInTheBox. If in fact I receive the order and it is proper and good quality, I will be able to say the products are good, but that price marketing is somewhat deceptive--less a bargain than I originally thought.
SHIPPING CHARGES AND INSUREANCE.
UNTILL THE END, SHIPPING AND INSURANCE CHARGES ARE NOT CLEAR. ALSO WHEN I CAN EXPECT DELIVERY IS NOT CLEALY KNOW. I HOPE IT WILL COME SOON.
I tried several times to use my credit…
I tried several times to use my credit card and the area where you enter your number the numbers would not show.
Surprise charge at the end
Did not appreciate the $20+ charge at the end or inability to choose ground shipping
I don´t know yet
I don´t know yet. Just made the order
I thought I had already purchased this…
I thought I had already purchased this item onca already. It was last week and have had no confirmation that that transaction occurred. Please disregard this purchase if I have already placed an order for this watch and please refund or cancel if there is already one coming. Thanks, C Kemmerling
everything fine thanks
Trying to return goods that are too big…
Trying to return goods that are too big for weeks numerous emails for return details no replies didn't have account when ordering NOTE NO INSTRUCTIONS RECEIVED WITH RETURN ADDRESS PLEASE CAN YOU EMAIL TO ME URGENTLY Update 26th Oct still no refund UPDATE 20th November still NO Refund
Reply from MiniInTheBox2023-08-23
Hello Kay, Thank you for taking the time to leave a comment on our page. After reviewing the situation, I noticed that multiple tickets were submitted regarding your concern. One of my colleagues has already provided you with the return instructions across five different tickets. Kindly check your mailbox to locate these return instructions. Alternatively, you can log in to your account to access all the correspondence you've had with our customer service. If you find any aspect of the instructions unclear or need further assistance, please don't hesitate to reply to our emails. This will enable us to promptly guide you through the return process.
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