Minooy (minooy.com) has a 4.3 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly praise the soft leather, excellent internal organization, and practical design of these stylish travel handbags. Many consumers appreciate the fast delivery times, helpful website navigation, and wonderful presentation boxes.
Some reviewers were not happy with the product quality, mentioning that the material felt stiff or showed unexpected cracks after a very short time of use. A few other people also felt that the color did not match the online pictures or that orders arrived with missing items like shoulder straps. Despite these specific issues, buyers generally find the purses very useful for daily activities and trips.
Auto-generated from all reviews of this business. For reference only.
Correspondence made very easy, quick to answer emails & any questions . Very helpful, thank you
Reply from Minooy2023-02-16
Dear customer,
Glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
Minooy has only recently returned to full normal work, so please forgive me if I accidentally missed message or took poor care of you during the previous period.
Minooy is happy to meet you and send a coupon to your email, please check it.
Have a nice day! : )
I now have two Minooy handbags. Both are the Erato cross body (one in black and one in brown). I’m not a big bag person and the Erato is one of Minooy’s smallest, but it holds so much. From a security standpoint, it hangs very close to my body and forces me to carry only essential items. Love it!
Reply from Minooy2023-02-16
Dear customer,
Thanks for your support and you are a nice customer, Minooy will send a discount code to your email address, please check it.
Have a nice day! : )
I have 3 of these purses now and I just love them. I was sent the wrong bag the first time, and the company was wonderful to work with. They sent the new one, without sending back the wrong one, and I loved them both so much, I just recently sent for another one. The quality of the workmanship, and leather is excellent. I would recommend this company.
Reply from Minooy2023-02-10
Dear customer,
Thanks for your support and reliance. Minooy hopes to provide you with a good shopping experience every time.
Have a nice day! : )
Great communication during the buying process and fast shipping with updates on status
Reply from Minooy2023-02-07
Dear Jen,
Thanks for your support and trust, Minooy will continue to improve product and service quality. If you have any question, please feel free to contact us.
Have a nice day! : )
Best regards!
Minooy Team
First the video presentations slowly showed each section of the purses so I could pick one right for me. My purse Thea was well constructed. I highly recommend Minoovy brand.
Reply from Minooy2023-02-07
Dear Carolyn, glad to know that Minooy could catch your eyes and provide you with a more convenient life.
Minooy is still growing and Minooy hope accompany you for a longer time.
Have a nice day! : )
I love the size and color of my new purse
The quality is excellent. I would highly recommend
Reply from Minooy2023-02-07
Dear Gail,
Minooy is very happy to bring you a pleasant shopping experience, and we will have more innovations in growth, which will bring you convenience and surprises~
Have a nice day! : )
Best Regards,
Minooy Team
I ordered the bag for Instagram but such a waste of money I got bag which is not even worth
Reply from Minooy2023-02-06
Dear Sham,
Sorry that I couldn't find your order through your name Sham Raju. Could you please provide me with the order number or the email number you used when purchasing?
Or please send your purchase screenshot to Minooy's after-sales email [email protected]
We will give you a satisfactory answer.
Looking forward to your reply.
Have a nice day! : )
Best Regards,
Minooy Team
This is an excellent product. I was pleasantly surprised to receive my bag right on time, and the packaging was a wonderful introduction to the quality of of my bag. This bag has allowed me to eliminate the weight of a wallet. That has made a great difference. I love the convenience of all of the credit card slots. Their are plenty of them, and they are very secure. That was a concern for me, and I am glad that there is no problem. The many compartments make it very easy for me to organize my items. Thank you very much.
Reply from Minooy2023-02-06
Dear Pippi, Glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
Have a nice day! : )
Best Regards,
Minooy Team
I was worried about ordering from this company but the purse I received is beautiful and I would highly recommend them. Their shipping was fast and the purse was as described. I will definitely be purchasing from them again in the future.
Reply from Minooy2023-02-06
Dear Christine, nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
The bag came before I expected it which was great, it seems like very good quality and my girlfriend loves it! Thank you Minooy, I hope it lasts for YEARS 😉
Reply from Minooy2023-02-06
Hi Lindy, just like your unique aesthetic, Miooy's uniqueness brings you a more perfect life experience. Please continue to pay attention to Miooy, there will be occasional small surprises waiting for you~
This purse is perfect for traveling! I can carry everything of importance in one area of the purse. So many compartments and pockets. The leather is of fantastic quality, soft and very flexible. I love this product, this is my favorite purse! Thank you for making such an amazing purse perfect for anyone.
Reply from Minooy2023-01-17
Dear Amy, glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
The straps are very confusing and gets longer once I put it over my shoulders
Reply from Minooy2023-01-10
Dear Bea,
Your vision is very unique, I am very happy that you chose Artemis bags. This bag shoulder has two features.
First of all, there is a metal buckle on the shoulder strap, which can adjust the length of the shoulder strap. It may not be smooth when you use it for the first time, because it is a product just out of the warehouse, all parts are tight, and the leather will become soft after you use it many times.
The other is the four metal rings on the shoulder strap; since the Artemis bag contains a detachable small pocket, in order to increase its security, two small rings are added to fix it.
Have a nice day! : )
Best Regards,
Minooy Team
I so love these bags!!! I can’t imagine carrying anything else. All the bags I have purchased are so soft and smooth-I really mean soft!!! I promise you will not be disappointed!!
Reply from Minooy2022-12-12
Dear Ann, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and feel satisfied with their soft leather. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love the bags. Many slots to put lots of things. Would love to have a large hobo version and also with lots of pockets. Leather is soft. Good quality.
Reply from Minooy2022-12-12
Dear Julia, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you love the bags, and the bag brings you much convenience especially the many slots can fit many items well. Thank you very much for your support and trust！Your satisfaction is our greatest achievement.
Great service and really fast shipping especially considering it's an international transaction.
Reply from Minooy2022-12-12
Dear Amy, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you are happy with our service and the shipping time. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The bags are wonderful soft leather, fine quality. Great for vacation use and every day use as well. Would highly recommend your products.
Reply from Minooy2022-12-12
Dear Susanne, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bag's learher and quality. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
wonderful customer service and terrific communication. products are exactly as described.
Reply from Minooy2022-12-03
Dear customer，thank you very much for leaving such a good and wonderful review, we are very happy to get your support and bring you a good experience is our first goal, thank you very much for your trust and support! Wish you have a nice day!
Easy ordering shipped in a timely manor and excellent quality
Reply from Minooy2022-12-03
Dear customer, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you feel satisfied with the product's quality and the shipping time, thank you very much for your support and trust！Your satisfaction is our greatest achievement.
The leather is soft but not as smooth looking as I would expect for $159.00. The many divided sections and the accordion compartment for credit cards and flat items is very nice. I like the sturdy top zipper for the main compartment.
Reply from Minooy2022-11-10
Dear Susan,
We are so sorry that you had a negative experience with Minooy. We've looked into the issue, and it seems the bag is not smooth as you expected and doesn't meet your expectation. We are so sorry for bringing you the bad experience.
I've forwarded this issue to customer care department, they are going to contact you and offer you solution until you are satisfield.
Once more, we sincerely apologize for the inconvenience. Please feel free to contact our customer care representative by email
[email protected]. we are happy to help!
Best regards,
Minooy
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