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Shopping & Fashion

Mint & Lily

200 reviews

4.5200 reviews
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About Mint & Lily

Data updated
Website
mintandlily.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
92% (24/26)
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Is Mint & Lily legit?

Mint & Lily (mintandlily.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

H
HH · 1 review · Verified · Experienced 2026-08-04 ·

Easy guide to purchase and living the…

Easy guide to purchase and living the discounts!

Reply from Mint & Lily2026-08-04

Glad the purchase was smooth and the discounts worked out! We'd love to earn that fifth star next time around :) Ada

J
Judy Karlin · 1 review · Verified · Experienced 2026-08-04 ·

Good photos so we can make a good decision

I like the look bc the pieces look high quality Great for travel as well

Reply from Mint & Lily2026-08-04

Happy to hear the photos helped you pick — and that the pieces are holding up well for travel. Thanks for the kind words! Ada

They have great marketing but the…

They have great marketing but the products are cheaply made and the customer service is horrible. They don’t send you notifications of when the products are shipped, and the items are shipped by different carriers. The jewelry is cheap and the clasps are flimsy. I emailed customer service to return the items for a refund and they kept responding with emails saying I can keep the items for a store credit. I had to email 4 times saying I want a refund and not a credit. I don’t understand why I have to argue to get a refund when the items are eligible for that and I just received 3 of the 4 items today. Also, why would I want to keep the items and purchase more when I say I’m dissatisfied with the quality of the products. They also made me send a picture to let them know the “issue” when I said I wasn’t happy with the quality. Finally they agreed to let me get a refund but I have to wait for the 4th item to arrive to return them. They also have on fine print that it will take 6-8 weeks to get a refund AFTER they process your return.

The website is easy to navigate

The website is easy to navigate. There are a lot of items to choose from. Nice quality.

Reply from Mint & Lily2026-08-02

Good to hear the site made browsing easy — and that the quality held up once everything arrived. Thanks for taking the time to share this! Ada

Loving it !

Updates on your order, sales , great product that whole up thru time and great selection of products.

Reply from Mint & Lily2026-08-02

This means a lot — the order updates, the durability over time, and the selection all landing well is exactly what we're going for. Thank you! Ada

Gorgeous pieces are a bargain

The company produces pretty, high quality jewelry for low prices. I love the items I purchased - necklace, bracelet, charms, earrings. For example, the 1 ct. moissanite earrings look every bit as good as my natural diamonds for thousands less. Love Mint and Lily!

Reply from Mint & Lily2026-08-01

This made my day — hearing the moissanite earrings hold their own next to natural diamonds is the best compliment. So glad you're loving everything! Ada

Beautiful!!!

Not only are their pieces beautifully made with excellent quality, but their customer service is amazing! They’ve taking care of my concerns fast and with great outcomes. I just love Mint & Lily 100/10!

Reply from Mint & Lily2026-08-01

Really appreciate this — so glad the customer service came through fast when you needed it. That 100/10 rating made me smile :) Ada

Delivery time is real good

Delivery time is real good. Love the products. We have 5 great granddaughters 4 of them are becoming teenagers. Ready for nice jewelry. Thank you

Reply from Mint & Lily2026-08-01

Five great-granddaughters stepping into nice jewelry — that's a lovely milestone. Glad the delivery came through quickly and the pieces are ready for them! Ada

Easy to find what I was looking for

Easy to find what I was looking for, as well as a basic earring for someone who does not wear many earrings

Reply from Mint & Lily2026-07-31

Really appreciate this — glad the earrings were easy to find and a good fit for someone who keeps it simple. Hope they enjoy them! Ada