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Shopping & Fashion

Mint & Lily

200 reviews

4.5200 reviews
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About Mint & Lily

Data updated
Website
mintandlily.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
92% (24/26)
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Is Mint & Lily legit?

Mint & Lily (mintandlily.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

Easy and Reliable +Quality

Mint and Lily has an app that is easy to use and ordering is simple and straightforward! Shipping is quick and reliable! Their products are quality items!

Reply from Mint & Lily2026-07-29

Really appreciate this — glad the app made ordering smooth and that shipping came through fast. Thanks for the kind words! Ada

Pretty and Affordable

I have loved everything I have purchased from Mint & Lily. I have also purchased an inspiration bracelet, necklace, and the dressy link bracelet for my granddaughter. She also loves this jewelry. All we have received has been nice quality, pretty, & affordable. The pieces come nicely packaged with padded pouches.

Reply from Mint & Lily2026-07-29

This made my day — love that it's become a cross-generational thing with your granddaughter. Thanks for sharing this with us! Ada

I love the jewelry from mint and Lily, every piece I have bought I fell in love with. Customer service is great!

I love the jewelry from mint and Lily. I’m looking forward to getting my two new pieces. I have bought several pieces for gifts as well and everyone has loved them

Reply from Mint & Lily2026-07-28

This is wonderful to hear — the fact that your gift pieces have been a hit too makes it even better. Excited for your new ones to arrive! Ada

BUYER BEWARE!

BUYER BEWARE! My bracelet broke after 7 days, and they are making me send back the few beads that remained before they will issue a credit! This is after multiple back and forth of me saying I do not want a credit, or discount, or anything else they offered to not give me my money back! HORRIBLE CUSTOMER SERVICE!

Reply from Mint & Lily2026-07-28

A bracelet breaking after seven days isn't how it should hold up — I'm sorry. I hear that the back-and-forth has been frustrating too. Could you email [email protected]? I want our CS lead to see this herself and make sure it gets resolved properly. Ada

Purchased a bracelet for my wife.It…

Purchased a bracelet for my wife.It arrived quickly and the bracelet is beautiful. Unfortunately, I ordered the wrong size. Gina responded almost immediately, provided the return label and exchanged for the correct size.

Reply from Mint & Lily2026-07-28

Really glad the bracelet arrived quickly and that Gina got the size swap sorted so fast. Hope your wife loves it! Ada

I purchased the Vintage Maximalist Ring…

I purchased the Vintage Maximalist Ring stack and the Wire Wrap Statement ring. Although it took several weeks to arrive ( I am in the USA), I love both pieces. They are beautiful. I will say it was definitely worth the wait.

Reply from Mint & Lily2026-07-28

So glad both pieces landed beautifully — and that the wait felt worth it in the end. Thanks for sticking with us! Ada