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MobileRecharge.com

ClaimedCollecting reviews

202 reviews

4.2202 reviews
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About MobileRecharge.com

Data updated
Website
mobilerecharge.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
94% (30/32)
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[email protected]mobilerecharge.com

About this business

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators. The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:Recharge a mobilePromotionsCreate New AccountHelp Center

Written by the business, not verified by us.

Is MobileRecharge.com legit?

MobileRecharge.com (mobilerecharge.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is extremely simple to navigate and consistently allows for fast, reliable recharges to phones worldwide. Consumers deeply appreciate how straightforward and dependable the overall process is when sending credit and internet data to support family and friends living abroad. However, some reviewers were not happy with the unusually high transaction fees and unfavorable exchange rates applied during currency conversions. Some people also mentioned experiencing occasional frustrating payment problems where money was immediately debited but credits were noticeably delayed or completely failed to arrive on accounts.

Auto-generated from all reviews of this business. For reference only.

What people say

Real GhostJamaica · 1 review · Experienced 2026-03-15 ·

I wouldn't recommend this site i use it…

I wouldn't recommend this site i use it an my transaction was pending for more than 20 minutes so I decided to reach out to support an right after reach out my account got terminated when I call support they're saying my account didn't pass an I would get back my money that didn't came ...

Reply from MobileRecharge.com2026-03-19

Dear customer, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://mobilerecharge.com/contact

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Ali HamodaIreland · 2 reviews · Verified · Experienced 2026-03-11 ·

Very bad no 1 use it

Reply from MobileRecharge.com2026-03-16

Dear Ali, Thank you for choosing MobileRecharge.com. On 03/11/2026 you sent a mobile recharge to a Vodafone Albania number. We initially received the message that this top-up had been successful and indeed it showed as such in your online account at the time. However, the operator has since advised us that the top-up has in fact failed and the credit could not be applied. Therefore, order number 41552843 has been canceled and the payment method used was refunded. The refund transaction could take between 3 and 5 working days to show on your account depending on the speed of your financial institution. The reason that it failed was not specified but the most common reasons are as follows; - the operator was experiencing a temporary outage - you entered an invalid number/operator combination - the number you entered is postpaid and not prepaid or not eligible for the plan chosen. - the number you entered is inactive We would advise you to re-check the number & operator information again - perhaps confirm with the owner of the phone - and place a new order. Drop us a line if you need further assistance with this. For any other inquiries, check out our Help Center at: https://www.MobileRecharge.com/help_center.

Edward A SamuelsonMexico · 13 reviews · Verified · Experienced 2026-03-10 ·

I paid to receive $100 & I received…

I paid to receive $100 & I received $19, does not seem accurate or right.

Reply from MobileRecharge.com2026-03-16

Dear Edward, Thank you for choosing MobileRecharge.com. In order to assist you further, we do need a screenshot of the recharge confirmation. If possible, you could also ask your friend to provide the screenshot. Alternatively, you can contact the operator directly for more information: Telcel Saldo Amigo: +52 552 581 3300. If you happen to have the screenshot, please don’t hesitate to send it to us, and we’ll be happy to assist you further. We appreciate your patience. For any other inquiries, check out our Help Center at: https://www.MobileRecharge.com/help_center.

Tarek NaddaSpain · 1 review · Experienced 2026-03-03 ·

I sent a recharge of 30$ but never received

I made a transaction supposedly to go to Touch Lebanon. I didn't know the recipient's number was subscribed to a package called "Star," which means a regular "Magic" top-up wouldn't apply. So basically, the top-up didn't go through, and I almost paid $30 for a top-up worth $22 (and I'm fine with that price since I usually use this app to top up for my family back home). But their customer support team insists we received the top-up (even though we didn't). And the absurd action that shows the quality of their support: they gave me a number, 7612703799, and told me to contact the mobile operator. While in Lebanon there's nothing like this as a recharge reference, that's a transaction ID shared by their suppliee DT One (mobilerecharge.com is not connected directly with the mobile operators in Lebanon).

Reply from MobileRecharge.com2026-03-16

Dear Tarek, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://mobilerecharge.com/contact

Scott SmallCanada · 1 review · Experienced 2026-03-08 ·

Do not order from here

do not order anything from this company. They took 100 dollars from me and provided me with an invalid pin. I purchased elsewhere and they will not return my money. I want a refund I dont want a new pin and they will not give me one. Stay away from this company and their unprofessional scamming services

Reply from MobileRecharge.com2026-03-12

Dear Scott, Thank you for choosing MobileRecharge.com. We are currently doing a follow-up on this case and will let you know as soon as we have an update. We appreciate your patience. For any other inquiries, check out our Help Center at: https://www.MobileRecharge.com/help_center.

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Ledeebari letonUnited States · 1 review · Verified · Experienced 2026-03-07 ·

I had did a transaction before and they…

I had did a transaction before and they didn't receive it and I didn't get the money back either.

Reply from MobileRecharge.com2026-03-09

Dear customer, Thank you for taking the time to review our services. We have checked your order and confirmed it was successfully processed, with the amount added to the number you chose to recharge. One of our Support Team representatives will follow up with you shortly to provide more details. For any further questions, they are available 24/7.