Great Customer Service
Great customer service. Very knowledgeable about the product to help me make the correct purchase and not just take my money. I would recommend them to anyone who enjoys playing video games
ModdedZone (moddedzone.com) has a 4.7 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great customer service. Very knowledgeable about the product to help me make the correct purchase and not just take my money. I would recommend them to anyone who enjoys playing video games
Sweet delivery time . On point .
Everything i couldve wanted. Quick processing, fast shipping, easy instructions, and continuous communication. Perfect
So far so good! I love it
Everything was good just didn’t see any discount availability and delivery was long.
I love the new controller, also the design is deferent I recommend purchasing one.
Controller lasted 30 days, send in for repair then it barely lasted 2 weeks after that. Not a reliable company. The refund window is 2 weeks, that's probably cuz the products only last a bit longer than that, so out 500$ and they don't care about their reputation or they'd make customers happy instead of feeling like wtf!
Hello, We're sorry to hear about your experience. Unfortunately, we were unable to locate your order using the name provided in this review, so we're unable to look into the details of your case. We take great pride in the quality of our controllers and build them using only genuine OEM controllers along with high-quality components. While technology is not perfect and defects can occasionally occur, it's certainly not the experience we want for any customer. If your controller is still experiencing issues after being repaired, we encourage you to contact our support team again. Depending on your specific situation, you may still be eligible for a complete replacement, and we'd be happy to review your case to determine the best resolution. We also invite anyone considering our products to take a look at our reviews on both Google and Trustpilot, where you'll find many customers who have been using our controllers for years without issue. Whenever a problem does arise, we're committed to working with our customers to get it resolved. Please reach out to us by phone at (954) 289-9040 or by email at [email protected], Monday through Friday from 9:00 AM–5:00 PM EST, and we'll be happy to assist you. Best regards, ModdedZone Support
My package came and it plays and feel great! Looking forward to my advanced gaming
Good shipping time and the controller works as intended
Love the controller exactly what I want the only issue that I have is the trigger went out after 3 weeks luckily I have a warranty on it. The staff was helpful about getting the issue taken care of
Literally broken I spent 350 on a controller and thumbsticks got insane stick drift
Hello, We're very sorry to hear that you've experienced this issue. After reviewing your account, we can see that your controller was delivered on Sunday, July 19th, and you contacted us the very next business day. We appreciate you reaching out so quickly, and we're already working with you directly via phone and email to resolve the issue. While we take great pride in building our controllers using genuine OEM controllers and high-quality components, technology is not perfect, and on rare occasions a factory defect can occur. That's exactly why we provide a warranty and are committed to resolving issues promptly when they arise. We'll continue working with you without delay until the matter is fully resolved, whether you prefer a replacement controller or a return. Our goal is for every customer to have a great experience, and we appreciate the opportunity to make this right. Best regards, ModdedZone Support
My son got this controller because he was tired of dealing with stick drift. He loves it.
easy to use and it came within 3 days
i was a little skeptical with moddedzone based on the reviews, but after a day of playing with it, works amazing, up to expectations, paid for the drift stick fix but no the tmr sticks so i hope i dont get that problem, the only thing left is to see the longevity
Controller is a game changer must buy!!!!
I love their controllers and their features, but a review must include good and bad. The only issue I have is I wish the hair triggers were customizable or be able to turn them off an on , that’s my only issue , but their still absolutely a 11/10 company , with perfect support!!
106 reviews matching