Monex USA (monexusa.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.
Thank you for your kind feedback! We’re delighted to hear that you’ve received clear, helpful guidance and excellent support from our team. Providing a smooth and transparent experience is always our goal. We truly appreciate your trust in Monex!
Working with these guys was the best decision I've made. They are very responsive, and answer my questions quickly. I can't say enough positive about them!
Reply from Monex USA2026-06-29
Thank you for your wonderful feedback! We’re thrilled to hear that choosing Monex has been such a positive experience for you. Providing responsive service and answering our clients’ questions quickly are top priorities for us, and we’re delighted to know we’ve met your expectations. We truly appreciate your trust and support, and we look forward to continuing to serve your needs!
it is a pleasure to work with Monex. Easy, helpful and quick.
Reply from Monex USA2026-06-24
Thank you for your kind feedback! We’re delighted to hear that it is a pleasure working with Monex and that you find our service easy, helpful, and quick. We truly appreciate your trust and look forward to continuing to support your needs!
Best broker in the world, very good rate, very professional , more than 6 years that I'm working with them and There’s nothing else to say but thank you
Reply from Monex USA2026-06-24
Thank you for your incredible feedback and for being a valued client for more than six years. We’re honored to have earned your trust over the years and are delighted to hear that you value our competitive rates and professional service. Long-standing relationships like yours mean a great deal to us. Thank you for your continued partnership and support of Monex!
They always honor my trades and my favorite sales guy always waives the transaction fee, no complaints here!
Reply from Monex USA2026-06-24
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team and that we’ve consistently met your expectations. We truly appreciate your support and your trust in Monex. We always strive to deliver a 5-star experience, and we look forward to continuing to serve your foreign exchange needs.
J
Joel R Bergquist · 6 reviews · Verified · Experienced 2026-06-18 ·
★★★★★
The relatively new online system for…
The relatively new online system for ordering wire transfers works very well. It makes the entire process work quickly and easily. I'm a great fan.
Reply from Monex USA2026-06-22
Thank you for your wonderful feedback! We’re delighted to hear that our online platform for ordering wire transfers has made the process quick and easy for you. It’s great to know the system is helping streamline your transactions, and we’re thrilled to have such a strong supporter. Thank you for your continued trust in Monex!
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with our team. Providing exceptional service and building strong client relationships are very important to us. We truly appreciate your trust in Monex!
Exactly what I need for an Intl Payment Partner
Octavio is exceptional - he is extremely responsive which is #1 IMO. So important when dealing with Intl payments. Very quick and efficient.
Glad to work with him!
Reply from Monex USA2026-06-22
Thank you for your wonderful feedback! We’re delighted to hear that Monex has been exactly what you need in an international payment partner. Providing responsive, efficient service is especially important when managing international payments, and we’re glad our team has consistently delivered that level of support. We truly appreciate your trust in Monex and look forward to continuing to support your global payment needs!
Monex was able to correct a bad mistake we made which saved us time and money.
Arjun was very helpful.
Reply from Monex USA2026-06-15
Thank you for your feedback! We’re glad we were able to help resolve the issue and save you both time and money. Providing responsive support and helping our clients navigate unexpected challenges is an important part of our service. We truly appreciate your trust in Monex!
Thank you for your feedback! We’re glad to hear you find our service easy to use, straightforward, and reliable. We truly appreciate your trust in Monex!
B
Bill · 5 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
Very easy to use
Reply from Monex USA2026-06-08
Thank you for your feedback! We’re glad to hear you find our service very easy to use. We truly appreciate your trust in Monex!
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received great customer service and that our team has been quick to respond to your needs. We truly appreciate your trust in Monex!
Thank you for your feedback! We’re delighted to hear that you’ve experienced professional service, excellent rates, and a user-friendly interface. Providing a seamless and valuable experience for our clients is always our goal. We truly appreciate your trust in Monex!
Easy, efficient, and fair pricing. Great online system, too.
Reply from Monex USA2026-06-04
Thank you for the wonderful feedback! We’re glad to hear you find our service easy and efficient, our pricing fair, and our online platform valuable to your business. We truly appreciate your trust in Monex and look forward to continuing to support your FX needs!
Thank you for your feedback! We’re glad to hear that your transactions are quick and easy to complete and that you’ve received great service. We truly appreciate your trust in Monex!
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and international payments.
Reply from Monex USA2026-06-04
Thank you for your thoughtful feedback! We’re especially pleased to hear that our customer service has made such a positive impression and that our team is consistently available and helpful when you need assistance. We also appreciate your comments about the website and will continue working to improve the user experience. Thank you for your recommendation and for trusting Monex with your foreign exchange and international payment needs!
Thank you for your kind feedback! We’re delighted to hear that you consistently receive quick and courteous service. Providing responsive, professional support is something we take great pride in. We truly appreciate your trust in Monex!