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Business Services

Monex USA

65 reviews

4.965 reviews
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About Monex USA

Data updated
Website
monexusa.com
Category
Business Services
Location
United States · Washington
Status
Unclaimed
Last 12 months
65 reviews
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Is Monex USA legit?

Monex USA (monexusa.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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carol lewitt · 1 review · Verified · Experienced 2026-08-04 ·

Our broker is Octavio Balliali and he…

Our broker is Octavio Balliali and he is just the best!

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customer · 1 review · Verified · Experienced 2026-08-04 ·

Helpful response

Very quick response when I was having an issue completing a Forward Draw.

R
Rocoffort · 7 reviews · Verified · Experienced 2026-08-03 ·

always ready

always ready , one day

D
Dom · 2 reviews · Verified · Experienced 2026-07-31 ·

Top notch!

Working with Peter and his team is great, they always provide prompt and accurate service!

Reply from Monex USA2026-08-03

Thank you for your kind feedback! We’re delighted to hear that you’ve consistently received prompt, accurate, and reliable service from our team. Providing exceptional support is our top priority, and we’re grateful for your trust in Monex. We truly appreciate your continued partnership!

V
Van Ko · 1 review · Verified · Experienced 2026-07-31 ·

Super friendly

Super friendly, easy to work with. Every transaction is trouble free and simple.

Reply from Monex USA2026-08-03

Thank you for your wonderful feedback! We’re delighted to hear that you find our team friendly and easy to work with, and that every transaction has been simple and trouble-free. Providing a seamless experience and exceptional service is what we strive for every day. We truly appreciate your trust in Monex and look forward to continuing to support your needs!

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Cathy Williams MCTRAM · 2 reviews · Verified · Experienced 2026-07-31 ·

Matthew Malone is the best !

Matthew Malone is the best !! Always helpful when i have questions or when i make mistakes he fixes them !!

Reply from Monex USA2026-08-03

Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently received helpful, responsive support whenever you’ve had questions or needed assistance. Providing reliable service and helping our clients every step of the way is what we strive for. We truly appreciate your trust in Monex and look forward to continuing to support your needs!

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Liz · 8 reviews · Verified · Experienced 2026-07-29 ·

Customer service and representatives great!

Customer service and representatives are always willing to help and get you the best rates and let you know when the trends might be changing based on upcoming events. We have been a customer for several years and never a complaint.

Reply from Monex USA2026-07-30

Thank you for your wonderful feedback and for being a valued Monex client for so many years! We’re delighted to hear that our team has consistently provided helpful service, competitive exchange rates, and timely market insights to support your business. Building long-term relationships through exceptional service is what we strive for every day. We truly appreciate your trust and continued partnership with Monex!

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AP · 6 reviews · Verified · Experienced 2026-07-22 ·

Very User friendly website

Very User friendly website. Easy to use.

Reply from Monex USA2026-07-24

Thank you for your feedback! We’re delighted to hear that you find our website user-friendly and easy to use. Providing a simple and seamless experience is one of our top priorities. We truly appreciate your trust in Monex!

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Book Automation · 4 reviews · Verified · Experienced 2026-07-20 ·

Precise

Precise, fast and good exchange rate

Reply from Monex USA2026-07-24

Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a positive experience with Monex and appreciate our competitive exchange rates, fast service, and efficient process. Providing reliable service and great value to our clients is always our goal. We truly appreciate your trust and look forward to continuing to support your foreign exchange needs!

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customer · 2 reviews · Verified · Experienced 2026-07-20 ·

Very easy

Very easy, reliable on-line system. It makes my job so much easier now that we have switched to Monex

Reply from Monex USA2026-07-24

Thank you for your wonderful feedback! We’re delighted to hear that you find our online platform easy to use and reliable, and that switching to Monex has made your job easier. Providing a seamless, efficient experience for our clients is exactly what we strive for. We truly appreciate your trust in Monex and look forward to continuing to support your business!

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Customer · 6 reviews · Verified · Experienced 2026-07-20 ·

it is delightful to work with Kebar!

Reply from Monex USA2026-07-24

Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with our team. Providing friendly, reliable, and personalized service is something we take great pride in. We truly appreciate your trust in Monex!

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Eugene Textile Center · 7 reviews · Verified · Experienced 2026-07-20 ·

Always fast service!

Reply from Monex USA2026-07-24

Thank you for your feedback! We’re delighted to hear that you consistently receive fast service. We truly appreciate your trust in Monex and look forward to continuing to support your needs!

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Georgia Customer · 3 reviews · Verified · Experienced 2026-07-17 ·

UI is Excellent and the Dashboard Works

The user interface is excellent and the reporting is easy to understand. Notably simpler than bank portals.

Reply from Monex USA2026-07-20

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and our reporting clear and straightforward. We truly appreciate your trust in Monex and your continued support!

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Daniel Oberst · 3 reviews · Verified · Experienced 2026-07-16 ·

Always pays attention to my needs.

Reply from Monex USA2026-07-17

Thank you for your kind feedback! We’re delighted to hear that you feel your needs are always understood and prioritized. Providing attentive, personalized service is something we take great pride in. We truly appreciate your trust in Monex!

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Imelda / Jorge Reyes Snacks &C · 1 review · Verified · Experienced 2026-07-15 ·

Very good customer service

Very good customer service, appreciate all the help

Reply from Monex USA2026-07-16

Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our customer service and that our team has been able to provide the help you needed. We truly appreciate your trust in Monex!

J
Jennifer Ashby · 2 reviews · Verified · Experienced 2026-07-13 ·

Very responsive

We had a really complicated situation with our business account that required me to set up a new account. The staff were amazing, super responsive and walked me through every challenge!

Reply from Monex USA2026-07-16

Thank you for sharing your experience! We’re so glad to hear that our team was able to support you through a complicated account situation and make the process of opening a new account much easier. Providing responsive, hands-on guidance during challenging situations is exactly the kind of service we strive for. We truly appreciate your trust in Monex and are grateful for the opportunity to help.

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customer · 1 review · Verified · Experienced 2026-07-13 ·

Michael U is the BEST!

Michael U is ALWAYS available to assist, answer questions and provide excellent and timely service. We are grateful to have him on our team! Thank you!

Reply from Monex USA2026-07-16

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive responsive, knowledgeable, and timely support from our team. Providing exceptional service and being available whenever our clients need us are top priorities. We truly appreciate your trust in Monex and look forward to continuing to support your business.

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FABSA · 1 review · Verified · Experienced 2026-07-09 ·

All the process was easy

All the process was easy. Our advisor was great and clear in all the process. We received our tranfer on time.

Reply from Monex USA2026-07-10

Thank you for your wonderful feedback! We’re delighted to hear that the entire process was easy, that you received clear guidance throughout, and that your transfer arrived on time. Providing a smooth, reliable experience is our top priority. We truly appreciate your trust in Monex!

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Damuz Handing · 1 review · Experienced 2026-07-02 ·

Хорошие курсы для обмена

Хорошие курсы для обмена, но не всегда лучшие для меня. Однако этот то что мне нужно сейчас!

Reply from Monex USA2026-07-06

Thank you for your feedback! We’re glad to hear that Monex has been the right solution for your current needs. We appreciate your honest comments and are grateful for the opportunity to support your foreign exchange needs. Thank you for choosing Monex!

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The Compleat Sculptor · 3 reviews · Verified · Experienced 2026-07-02 ·

I find the interface easy and the staff…

I find the interface easy and the staff always available, for questions or assistance. It is a pleasurable experience to use the service.

Reply from Monex USA2026-07-06

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and that our team is always available whenever you need assistance. Providing a seamless experience and exceptional support is our priority. We truly appreciate your trust in Monex and look forward to continuing to serve you!