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Money & Insurance

MoneyLion

202 reviews

3.9202 reviews
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About MoneyLion

Data updated
Website
moneylion.com
Category
Money & Insurance
Location
United States · Sandy, UT 84091
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
98% (50/51)
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Is MoneyLion legit?

MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.

What people say

D
David · 5 reviews · Experienced 2026-04-01 ·

Excellent

Extra money very dependable when needed.

Reply from MoneyLion2026-04-13

Thanks David for trying out our products and giving us the lowdown! We’re stoked to hear that you’re getting the most out of them. Keep the feedback coming!✨🤩

D
DRAKE · 2 reviews · Experienced 2026-04-03 ·

Great all good service

Reply from MoneyLion2026-04-16

Hey Drake! You’ve got us grinning like fools with this review. Thanks for the awesome feedback!🙌😎

R
Robert Kimball · 10 reviews · Experienced 2026-04-09 ·

In my opinion...One big scam.

The application process is over and over again. I have had to answer the same personal questions five times until I finally gave up. It's a scam to get all of your financial and personal information. Now I'm expecting to get a ton of unsolicited phone calls blowing up my phone. UGH!!!

Reply from MoneyLion2026-04-14

We hear you, and we’re sorry for your experience, Robert! Let’s get it sorted out—just fill out this form and our Customer Advocacy team will jump in to help from there: https://mlion.info/customerhelp.

P
Phyllis Cooper · 1 review · Experienced 2026-04-08 ·

There when I need help

Using money loin, to assist, in helping me build credit.

Reply from MoneyLion2026-04-08

We’re so glad we can help you on your credit-building journey, Phyllis! Thank you so much for the wonderful review!

c
charles w · 12 reviews · Experienced 2026-04-05 ·

Scammers And Liars

So, I will lay it out. Money Lion are 100% scammers. I canceled my membership, and they are still trying to get the membership fee from my account. I was paying $86 a month on a loan. Moneylion does not give you a loan. You have to pay Money Lion for nothing to get a loan. They say you can cancel, that's a lie, they say i owe them over $800 that i never got from them. So im filing a lawsuit, and i would like to know how many of you would like to join in. I am going to expose this to everyone, and they will pay. They owe me for two months of paying $86 i will get that back i and I want it back. And they are still trying to tale $19 from my account after I already canceled my account. The lie!!! And they are scammers!!!! STAY AWAY FROM THIS APP!!!

Reply from MoneyLion2026-04-10

We hear how frustrating this has been, Charles, especially when it involves your money and expectations around your account. This isn’t how we want anyone to feel using MoneyLion. A Customer Advocate will reach out to provide more clarity

S
Samuel Hawkins · 2 reviews · Experienced 2026-04-03 ·

This app always comes through for me

This app always come through for me! Not to mention it provides other ways to get funding as well. I'm greatly happy with this site.

Reply from MoneyLion2026-04-08

Thank you so much for the 5-star review, Samuel! We’re thrilled to hear we can always come through for you — that’s exactly what we strive for!

A
ANNETTE ADAMSON · 1 review · Experienced 2026-03-27 ·

Great All Around

Reply from MoneyLion2026-04-08

This is the kind of energy we thrive on. You’re the real deal—thank you for the love!🤩🙌

D
Dale Jenkins · 1 review · Experienced 2026-04-05 ·

because they have been so helpful to me…

because they have been so helpful to me I felt a lot of stress now I don't feel the stress that I felt before coming to money lion they're courteous polite and just all around good people

Reply from MoneyLion2026-04-08

You just made us feel like rockstars. Appreciate the hype—thank you so much!😎🎉

B
Billy Diaz · 6 reviews · Experienced 2026-04-02 ·

Last night I applied and qualified for…

Last night I applied and qualified for an amount. He mentioned that I had to reach out to Customer Service to verify my identity in which I did. They said that they couldn’t do anything anymore and I was confused because I got approved. All they have to do was verify my identity over the phone because that’s what it told me to do to reach out to customer service. Makes no sense.

Reply from MoneyLion2026-04-09

Sorry Billy to hear about the trouble verifying your info! That’s not the experience we want for anyone. If you're open to it, please fill out this form: https://mlion.info/customerhelp , and a Customer Advocate will reach out to help.

O
Omayra · 6 reviews · Experienced 2026-04-03 ·

Thank you 😊 for your application I…

Thank you 😊 for your application I definitely appreciate 🙏the help you provide me.

Reply from MoneyLion2026-04-08

You didn’t just leave a review; you dropped a masterpiece. We appreciate you big time!🔥

O
Olya Valerie · 1 review · Experienced 2026-04-01 ·

Terrible and untrustworthy!!!

I wouldn’t even give a 1 star to Moneylion. Horrible and untrustworthy! I was scammed by this company. Moneylion will ruin your credit score and will not give you a loan that you applied for. If you apply for $1000 loan, you will receive only $100. Then you will have to pay every month until you put $1000 into your account, then you will receive this “loan”. Simply put you will receive your own money back. That’s how their credit reserve “loan” works. Moneylion will not give you a loan. You will have to pay Moneylion for nothing. They will ignore and block your calls. You will have to pay Moneylion $1000 just to be able to close your account. And it’s not easy too. They take fees on everything and charge your card even after closing your account. Your credit score will be ruined! Do not apply for a loan with Moneylion or you will regret it!!!

Reply from MoneyLion2026-04-13

Hi Valerie, we hear you, and we’re genuinely sorry this happened. Tough feedback like yours helps us get better, and we take it seriously. Drop your info in this form so we can look into it and follow up with you directly: https://mlion.info/customerhelp.

D
David H · 9 reviews · Experienced 2026-04-01 ·

MoneyLion Reports False Information to Credit Bureaus

I paid off their "Credit Builder Loan" product. They failed to report the account as closed and paid-as-agreed. I disputed the account. This awful company actually responded to the dispute saying there is still a balance. They don't provide statements, so I have no proof. It's still on my credit report even thought I paid the full balance over 2 months ago. Do NOT do business with this company. Uninstall the app. I wish I had never signed up for an account with MoneyLion. Stay away! They will damage your credit even when you do everything right!

Reply from MoneyLion2026-04-15

Thanks for sharing and sorry for your experience David, one of our team member from Advocacy is actively working on this with you!

S
Stacey Lee · 2 reviews · Experienced 2026-04-02 ·

From day one I was able to get cash…

From day one I was able to get cash from MoneyLion. I really needed the help and they came through for me. Try it out! It’s worth it.

Reply from MoneyLion2026-04-08

We are blown away by your kind words Stacey, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come!💫🥳

P
Pamela Warr · 1 review · Experienced 2026-04-03 ·

Help me what i need yes

Help me what i need yes, I would recommend people

Reply from MoneyLion2026-04-08

Well, look who knows how to recognize greatness! Appreciate the love—keep rocking that awesome energy, Pamela!🤩🫶

J
Jacquelyn · 1 review · Experienced 2026-04-01 ·

Compared to things like credit karma…

Compared to things like credit karma chime or anything like that money line is by far the best overall with customer service accessibility not too spammy I would recommend it highly over all the other apps even over current or any of them and I've tried them all thanks money lion

Reply from MoneyLion2026-04-08

Big thanks for dropping that review! We’re stoked you picked MoneyLion to rock your financial journey!

m
meredith · 2 reviews · Experienced 2026-03-31 ·

I used to love this app but recently…

I used to love this app but recently they took a payment out on the wrong date which caused my bank account to be negative. No one has tried to help or apologize. They just leave the chat..ridiculous!

Reply from MoneyLion2026-04-08

Thank you for your review, Meredith, One of our Customer Advocates will be in reaching out to you for further support.

A
Amy Wicker · 7 reviews · Experienced 2026-03-31 ·

Money Lion is way more generous than…

Money Lion is way more generous than any other pay advance. There are many ways to boost extra money that is outside the actual advance you take out. Lots of ways to earn extra money and ways to learn how to money manage. I am glad I found MoneyLion. Ive been a repeat customer for over a year now.

Reply from MoneyLion2026-04-16

Thanks Amy for giving our confidence a serious boost with your review! 🚀 We’re stoked to have you in our crew and hope you stick around for the long haul!🤝

L
Lashone Teachey · 2 reviews · Experienced 2026-03-11 ·

Convenient

Easy to apply and the fast response time

Reply from MoneyLion2026-03-27

Hey Lashone, we’re on the hunt for feedback like yours, and we’re thrilled to have you in our squad! Let’s crush it together and make magic happen!🌟

w
wonika webster · 3 reviews · Experienced 2026-03-26 ·

Very helpful and easy to get when in…

Very helpful and easy to get when in need

Reply from MoneyLion2026-03-26

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks Wonika, for being the heart and soul of our crew!🤑

Y
Yvonne Cromer · 1 review · Experienced 2026-03-24 ·

No Customer Service if in have a problem

Absolutely horrible!! I had my phone stolen in Las Vegas and by the time I realized it was gone about 2 hours later they the theif had already applied for this card and others. This complaint was the only one I could not get ahold of to report the fraud absolutely no customer service

Reply from MoneyLion2026-03-27

We're sorry to hear this happened, Yvonne—that’s a very stressful situation. Account security issues are taken seriously, and our team can help review and secure your account. Please copy and paste this link into your browser so we can assist: https://mlion.info/customerhelp