For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

MoneyLion

202 reviews

3.9202 reviews
Write a review

About MoneyLion

Data updated
Website
moneylion.com
Category
Money & Insurance
Location
United States · Sandy, UT 84091
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
98% (50/51)
Do you own MoneyLion? Claim this profile for free and start replying to reviews.

Is MoneyLion legit?

MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.

What people say

S
Shannon · 3 reviews · Experienced 2026-05-01 ·

Customer service was great and very…

Customer service was great and very helpful!

Reply from MoneyLion2026-05-01

🎉 Thanks Shannon for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion🤑💫

R
Robert M · 53 reviews · Experienced 2026-05-01 ·

I’ve been using money lion on and off…

I’ve been using money lion on and off for 3 years or so now. They always come in handy with their insta-cash borrowing feature but the thing that’s silly is that they sometimes ask for tips on sending the money. That’s okay with me as long as u don’t have to tip every time but one time I did a double tip by accident and sent them 5$ 2x (initial tip and “can you leave a tip” pop up)….anyways, MoneyLion is easy to use and does help in a pinch and offers okay rates for borrowing short term cash. They also have ways to make money through games etc. thank you money lion you’re all right with me. Have a great dayz

Reply from MoneyLion2026-05-01

🤩 We’re stoked you’re digging Instacash and appreciate the props. Thanks for being such a legend!👑 If you accidentally left a tip, please contact us by submitting this form. Just copy and paste this link into your web browser: https://mlion.info/customerhelp and a Customer Advocate will be in touch with you.

J
Janet Roberts · 1 review · Experienced 2026-02-25 ·

Money Lion has provided a financial bridge.

I was apprehensive at first. I’m 63’ kind of between progressive with online Old School with banking. I’ve been pleasantly surprised, Money Lion has helped me many times. With Loans, Advances, provided key financial information. Was so impressed I moved all primary banking & deposits to Money Lion. The Customer Service has been awesome, Credit Builder Accr. Investing, even the games online. Plus third party partners providing larger loans, and great information to financial solvency & being comfortable in trusting Banks again. Personally, it’s been amazing so far. I’ve been challenged with health concerns. If it wasn’t for their help I don’t where I would be financial would made it even tougher on a fixed income. Thanks Money Lion, they really do Care.

Reply from MoneyLion2026-04-30

Thanks Janet for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion😍💰🤗

A
Arnisha Autrey · 1 review · Experienced 2026-04-28 ·

⭐️ 1-Star Review | Warning About…

⭐️ 1-Star Review | Warning About Misleading Loan Practices I want to warn anyone considering doing business with this company. Their practices are extremely misleading and, in my experience, feel completely deceptive. They claimed I was approved for a $1,000 loan, but only disbursed $100 of that amount. What makes this worse is that it was clearly stated that once the loan is paid off, I could access the reserve funds. Like most people, I understood that to mean once I paid back the $100 I actually received, I would then be able to access the remaining balance. No reasonable person would interpret that as having to pay back the entire $1,000 — including the $900 that was never even disbursed. Instead, I was told I must repay the full $1,000 loan amount before gaining access to the remaining funds. That means paying back money I never even touched just to unlock what I was supposedly already approved for. That is incredibly misleading and unacceptable. On top of that, the staff is very unprofessional. There is a serious lack of transparency, poor communication, and no accountability for the confusing and misleading information provided. This experience has been extremely frustrating, and I strongly encourage others to be very cautious and fully understand the terms before agreeing to anything with this company.

Reply from MoneyLion2026-04-29

We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!

J
Joshua Trammel · 1 review · Experienced 2025-12-11 ·

Great app! Definitely a life saver

The MoneyLion app is a fantastic tool for for credit building, banking, and instant help when you need it. Very easy to use and sign up for. It also has fun ways to earn more. 10 out 10. Would highly recommend.

Reply from MoneyLion2026-04-28

Thanks Joshua for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!🥳💸🙌

j
joyce carter · 17 reviews · Experienced 2026-04-26 ·

Money

A blessing there when I need them

Reply from MoneyLion2026-04-27

Hey Joyce, we’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come!💫🫶🥰

G
GBL · 3 reviews · Experienced 2026-04-24 ·

Awful

Awful. Put an unnecessary restriction on my account. Absolute horrible review process. Just use a real bank. They aren't good at all.

Reply from MoneyLion2026-04-27

We regret to hear that you haven't enjoyed your time with us so far. We would appreciate a chance to speak with you about your experience! Please copy and paste this form into your web browser: https://mlion.info/customerhelp. Once submitted, a Customer Advocate will reach out to you directly.

A
Amy Johnson · 6 reviews · Experienced 2026-03-24 ·

Money lion is shady

Money lion is shady. I paid off a credit builder loan early and I did this last month. I have been asking for a payoff statement as I am buying a house and need it to reflect my zero balance. I've called repeatedly I keep getting in 2 business days we can email you. Well it's been a month. They also reported a 483.00 balance to the credit bureaus weeks after it was paid off. I filed a credit dispute and can you believe they have not responded to that either. I would not recommend them to my worst enemy as this point. They said it would be reported paid off the 14th of April. Instead they reported a balance.

Reply from MoneyLion2026-04-27

We apologize for the experience you've had and want to see how we can assist. A customer advocate has already reached out to you directly via email to help resolve your concern. We look forward to working with you!

d
dane mansfield · 2 reviews · Experienced 2026-04-23 ·

100% horrible company

100% horrible company. You still end up liking them when I ended up working at Walmart. Utilize them a couple of times when to utilize them again and now that I don't remember the email and it's been 14 years. They want you to try to remember a phone number that you had 14 years ago, which I have gone through many and yet I'm receiving emails from them in one email but yet that email address is not linked to any account in their database and they won't let you fix it without verifying phone number that you ended up using when you had the account. So now it's impossible for me to end up utilizing them again unless I somehow remember a phone number that I ended up having 14 plus years ago

Reply from MoneyLion2026-04-24

Hi Dane, thanks for speaking up. We’re really sorry to hear this wasn’t a great experience. That’s not how we want anyone to feel. Please take a moment to fill out this form so we can understand what happened and make it right: https://mlion.info/customerhelp.

H
Heather Krot · 10 reviews · Experienced 2026-04-20 ·

Money lion pays rewards for playing games immediately upon completion directly into your money account

What I found from moneyline I've gained some financial stability some insight on stocks and trading as well as their InstaCash option the cash boost option where you can send a cash boost as well as receive boosts from money lion members. I love the fact that you can earn rewards for playing games similar to like best play cash draft platforms like that but actually you don't have to wait for your funds their immediately deposited right into your bank account is upon succession and that my friend You can't get no better than that and their rewards are quite large. If anything download give it a shot and earn some money they even have a feature though shake and bank where when you make purchases you shake your phone and you make money it's cute

Reply from MoneyLion2026-04-22

Thanks Heather for trying out our products and giving us the lowdown! We’re stoked to hear that you’re getting the most out of them. Keep the feedback coming!🎉❣️🥳

c
customer · 7 reviews · Experienced 2026-04-10 ·

Money Lion is an excellent service and…

Money Lion is an excellent service and app!

Reply from MoneyLion2026-04-22

Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood!🥳🌟

S
Selena Smith美国 · 3 reviews · Experienced 2026-04-03 ·

Flaw/Complaint

My experience with MoneyLion so far has been good. The only complaint I have is I have more than one account and this other account I use I can't link it up to MoneyLion. The banking institutions MoneyLion uses doesn't use the bank my other account uses. That's the only flaw/complaint I honestly have.

Reply from MoneyLion2026-04-22

Thanks Selena for dropping the review! We’re stoked about your feedback and are aiming for those five stars. If you want us to dive into any concerns, just fill out this form: https://mlion.info/customerhelp, and we’ll get in touch!💯😁

L
Larry · 1 review · Experienced 2026-04-19 ·

Without a doubt moneylion is an awesome…

Without a doubt moneylion is an awesome bank..THE ONLY BANK TO EVER GIVE ME A BIRTHDAY PRESENT Plus GREAT CUSTOMER SERVICE! AND THEY HELP YOU, WOW!!! I CAN HOBESTLY SAY NOT MANY DO WHAT THEY DO ...... IF ANY?! THEY COMMUNICATE WITH YOU I GIVE THEM THE HIGHEST RATING POSSIBLE!!!!! NO PLACE LIKE HOME And no incentives for this Pure Facts

Reply from MoneyLion2026-04-20

Thanks Larry for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion💸🥳🤝

C
Clayton · 1 review · Experienced 2026-04-20 ·

Best money app ever

Best money app ever. Let money lion help your financial future.

Reply from MoneyLion2026-04-20

Thanks Clayton for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!🙌🥳

C
Critical Political Thinking (NEPA Investigates) · 9 reviews · Experienced 2026-04-06 ·

This company is a bunch of foreign frauds

This company is a bunch of foreign frauds . Customer service IS a joke I they gave me a fake loan and want 90 a month for them to hold thier own money what scumbags do tha

Reply from MoneyLion2026-04-20

Hi, thanks for speaking up. We’re really sorry to hear this wasn’t a great experience. That’s not how we want anyone to feel. Please take a moment to fill out this form so we can understand what happened and make it right: https://mlion.info/customerhelp.

P
Peter Harvey · 6 reviews · Experienced 2026-04-17 ·

Easy to understand

Reply from MoneyLion2026-04-20

Big thanks Peter for dropping that review! We’re stoked you picked MoneyLion to rock your financial journey!😎🌟

N
Nathan · 2 reviews · Experienced 2026-02-28 ·

awful experience, deceptive and predatory.

This Is Not a Loan — It’s Theft With Paperwork I want to warn every single person reading this — do not go anywhere near MoneyLion. I was browsing their website and without any clear consent I was enrolled in a credit builder loan. I contacted them within minutes. Didn’t matter. They didn’t care. But here’s what really needs to sink in — this “loan” is one of the most absurd financial products I have ever encountered. They take money out of your bank account every week. You never see the loan amount. You never hold it. You never spend it. It never touches your hands. They keep it the entire time — and then they charge you interest and fees on money that was never yours to begin with. Read that again. They are charging you interest on money you don’t have and never received. That is not a loan. That is taking money from someone’s bank account and calling it a financial service. And when I tried to get out of it? An absolute wall of useless customer service. Called, emailed, chatted — over and over. Empty promises every single time. No follow through. No accountability. Nobody did a single thing they said they would do. I’ve been locked out of my own account so I can’t even see what they’re doing with my money. It’s on my credit report now too. The best part? When you do manage to get someone on the phone, they refer to MoneyLion as a “financial institution” with a completely straight face. As if they have any authority or credibility whatsoever. As if they aren’t just taking money out of people’s accounts and dressing it up in financial language. I couldn’t help but laugh. The audacity is genuinely impressive. I have never in my life dealt with a company this deceptive, this predatory, and this completely shameless about it. This isn’t a bad experience — this is a company built around trapping people. Stay away. Warn everyone you know. Stay away.

Reply from MoneyLion2026-04-21

We are sorry to hear about your recent experience with Credit Builder Loan, Nathan, and we'd like to see how we can better assist. Please complete this form by copying and pasting it into your web browser: https://mlion.info/customerhelp, and a member of our Advocacy Team will contact you directly.

R
Rachelle Dianna Carroll · 1 review · Experienced 2026-04-01 ·

MoneyLion has one major malfunction…

MoneyLion has one major malfunction that may affect a lot of their business: They do not allow "Prepaid" banking. So, many people have left major banks for prepaid banks such as CashApp, Varo, PayPal, Greendot and so on, that do have FDIC Checking and Savings accounts with routing and account numbers that they get Direct Deposit with. Also if you want to make Roar Money your primary bank you still wouldn't be able to do Instacash or Credit Builder loan because they'll ask you to "Link Your Bank your Paycheck goes to..." but then if you didn't already have an eligible bank account, none of that is available. Now, if MoneyLion wasn't pressed for an OFFICIAL bank such as Wells Fargo or Truist, rhere would probably be a lot more participants.

Reply from MoneyLion2026-04-20

Hi Rachelle, we certainly appreciate your feedback, and would love to hear your suggestions on how you think we could improve! Please complete this form: https://mlion.info/customerhelp and a member of our Advocacy Team will contact you.

J
Jessica Lumpkin · 4 reviews · Experienced 2026-04-14 ·

So far it's absolutely perfect 😊

Reply from MoneyLion2026-04-14

Hey Jessica, thanks for the epic review! Your praise is basically our world now!🌍🫶🥰

l
lee smith · 1 review · Experienced 2026-04-03 ·

Money lion is really good but could…

Money lion is really good but could improve on giving more money when you request instead of charging for everything $100 you take out

Reply from MoneyLion2026-04-14

Thank you for your feedback! Our system is currently set up for you to request $100 of Instacash at a time and we know Turbo fees can become frustrating . We will be sure to forward your feedback, thank you so much for being a valued member of our community!😇