MoneyLion (moneylion.com) has a 3.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
The customer service was kind and patient with dealing with my problem even though I was being pushy and I appreciate that.
Thanks Stacey for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals!🙌🥳
So far no complaints, not really sure what's up with "tipping", I tip enough for Insta cart food deliveries so not sure what I am tipping for in this situation , will keep is my when I or loved ones need a little help
Having you in our crew is a privilege and a half! Thanks Julie for hitting us up with that positive review—you’re a rockstar!🌟💗
I had difficulty when I originally opened a Money Lion account. The staff walked me through the process and clearly explained the process of opening a credit builder account. My credit score increased by carefully keeping track of my account and utilizing the products Money Lion provided access to.
Thanks Richard for leaving us such a positive review! Your feedback means the world to us! We love helping members like you achieve their financial goals each step of the way. Thanks for being the best part of MoneyLion❣️🥳💫
Money lion has gave me great insite to saving money as well as helping when im in a pinch!
We’re totally blown away by your kind words Michael and super grateful you took the time to write such a killer review. We hope you stick around for years to come!🤑🙌🥰
This so is very easy to use and would tell any one who needs help to go to them
We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew!💰🫶🤑
The reason why the experience is great it’s because if we type our act a issue, you guys replied quick as possible to help us so it’s great
Sorry to hear this! We definitely want to help sort things out. Please reach out to us through this form so our team can take a closer look: https://mlion.info/customerhelp
I am so glad that there is a product online like Money Lion. I have never had any problems working with them and would recommend their services to anyone. They have a great cash advance, loan and investment resource menu to name just a few options. I only wish that they had a more flexible direct deposit resource and hopefully this will happen in the future.
Thanks Anthony for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!🏆❣️
We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew!😇🌟🫶
Thanks Enrique for the feedback! We’re striving for those five stars and look forward to reaching that goal with you!🥳🎯🌟
Ok I like it very much
You’ve got us grinning like fools with this review. Thanks Deborah for the awesome feedback!🫶✨
(Date: 04/30/2026) I like the help that the company gives, I just wished it was more…(Update: 05/08/2026) I just got an email from MoneyLion asking for more information I don't know what more to say other than to re-word my comment... So, I like the help that "MoneyLion" offers with money loans... I just wished that I was "approved" for a larger amount (more money) I am in "GOOD STANDING" so far... I just thought that I would get offered a larger loan amount because my account would show that I paid off my loan on my due date... I don't know if MoneyLion offers that or not, but usually loan places will offer you more money if you show that you can pay your loan amount back on time... I guess I'll find out if they do or not on my next POSSIBLE loan, or I can try a DIFFERENT loan place (out of the MANY OTHER loan app. possibilities)... I just don't want to go through finding another loan app. and giving out more of my personal/bank information... So I HOPE that THIS is a"BETTER REVIEW" and "ENOUGH INFORMATION" for "MoneyLion"...
💫Thanks David for sharing your thoughts! We're on a journey toward five stars and are excited to get there with you! We will reach out to you directly via email to help resolve your concern.
My instacash is never consistent. It always fluctuate everytime I paid it off which is frustrating. Also, there is no increase after consistent payment either. For example, my instacash does not go up past a certain amount. Also, the fees are ridiculous. If you are going to charge that amount for fees, at least give more to the instacash.
Sorry to hear this! We definitely want to help sort things out. Please reach out to us through this form so our team can take a closer look: https://mlion.info/customerhelp
MoneyLion is reliable and safe to use. It's nice to be able to get money transferred to my personal bank or just keep in my roar account in case of emergency or unexpected expenses, the repayment plans are according to your pay dates and they are flexible if you need a little more time. The credit builder loan was a game changer for me it has helped improve my credit score by making on time payments. Thanks MoneyLion !!!!
We’re totally blown away by your kind words and super grateful you took the time to write such a killer review. We hope you stick around for years to come!🥳💰
Money Lion has helped me countless times when I needed help with bills or just regular life!
We are blown away by your kind words, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come! 🤩🙌
We’re stoked you’re digging Instacash and appreciate the props. Thanks Eric for being such a legend!👑😍
Fast customer service. No hesitation on negotiations for resolutions!!! Two thumbs up and 5 stars. Highly recommend if you are in a tight spot and need a bit of help. Multiple features give them a try! You wont regret it.
Thanks Jesy for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!❤️🔥🤝🎉
We’re sorry for the experience you’ve had Leshia. A member of our Customer Advocacy team has reached out to you directly to assist further. We look forward to hearing from you and resolving this together.
They sure helped me get off the side of the Rd when I was out of gas
You’re the wind beneath our financial wings. Thanks for the review, legend!💸💗
Amazing options , the cash advance is very helpful when struggling.
We’re stoked you’re digging Instacash and appreciate the props. Thanks for being such a legend!🤩🙌💯
This is really helpful app. Easy operate. With this app. You have so many veritable for your use. Win win
Hey Audrae, huge thanks for the sweet words! Hearing this kind of feedback totally makes our day. We’re lucky to have you as a member of our crew!🫶🥳
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