About MooGold
Data updated- Website
- moogold.com
- Category
- Events & Entertainment
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 243 reviews
- Replies to negative
- 3% (6/224)
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About this business
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
Is MooGold legit?
MooGold (moogold.com) has a 3.2 out of 5 rating on OK.one, based on 621 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 3% of negative reviews; 243 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
Auto-generated from all reviews of this business. For reference only.What people say
Rico
Your customer service agent, Rico was very fast in responding to my request and was really patient when assisting me
They make a way easy for us
They make a way easy for us, by making ways to be in contact with them when you some problem
Friendly conversation
When ever customer made a complaint would get response in time, that one appreciates me. The staff that responded to may complaint was Rico
i feel comfortable buying from here.but…
i feel comfortable buying from here.but one,my visa card was over an over identity verification is bad.everything else is fine.customer service good especially rico is a very kindly and polite to customer.thank you.
The price & payment method systems is…
The price & payment method systems is great. But the delivery system sometimes showing sending this is a lil bit painful. 😅 overall I'm totally satisfied. 🖤 I want to be a reseller of Mobile Legends diamonds 🥹
Active and prompt customer service,
Your quick responses relaxed me and…
Your quick responses relaxed me and made me be patient regarding my request.
Great place to make your purchase
Great place to make your purchase. They have a very great customer support and good in delivery. There's no doubt using there services
I ORDER TURK AND I GET SCAM WATTAFAK??? MANI IS GON
I ORDER TURK AND I GET SCAM WATTAFAK???? I NEED TO SEND PAYMENT FOTO I GET SCAM THEY TAKE ALL MONI!
Good support, but have to wait sometime
Firstly, i received only 1 code of 5 that i ordered. I messaged to support, they said to 15 minutes. In 15 minutes I didn’t received codes, so I messaged again and ordered new 4 codes because I’m extremely needed them. Then in 15 minutes i received codes for new order, but one of them was used. Then customer supporter fastly changed it, and codes gave codes for previous order, thanks to him. In conclusion, this site is good, but sometimes mistakes are made, but no worry, support will help u as they can
first day using for game top up
first day using for game top up. it is easy to use and customer service are also good and friendly.
Good service
It's Legit but takes longer for the…
It's Legit but takes longer for the order to process so i'll give it 4 stars :)
I made a purchase using UPI but after …
I made a purchase using UPI but after payment my order got pending and cancelled. Hopefully I recieved my refund in my wallet after 21 days. #Thing i like to point out. 👉 Please do something about the problem where the order get removed from list . It's not the first time where my purchase get cancelled after the payment, it will later get removed from the list. hence,no more proof and order I'd. Overall experience was good ,fast reply and humble attitude towards customer.
Fast and helpful website moogold
So very trusted website of all web I think....and it very helpful while I contacted them when I have something wrong with my order...so they help me out as soon as possible...thank you moogold xoxo
the agent gave me all the assistance
the agent gave me all the assistance. but, the time required to receive his guidance took some time. and he was good
Best website for purchasing in game products.
Best website for purchasing in game products and also gift cards of other platforms. This websites is way more cheaper in price then others sites. But one issue is that, sometimes some products take so much time to receive even when products are marked with instant delivery support. Except this since I started purchasing products from this site i never faced any other issue at all. All kinds of payment methods are available here and over all this website really deserve a 4 star rating.
I have paid for order of 21.92 dollar…
I have paid for order of 21.92 dollar but my order was stuck at fraud team and I submitted my required documents. They gave me 24 hours for verification and it was verified with in 26-27 hours . Great service ♥️
everything is so good just sometimes…
everything is so good just sometimes the progress has been slowly
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