Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
Written by the business, not verified by us.Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
Auto-generated from all reviews of this business. For reference only.Easy to order
Hi Erik. Thank you so much for your feedback! We’re happy to hear that you found the ordering process easy. Your piece is made to order and is being carefully handcrafted for you, so we hope you’ll love it just as much once it arrives! Kind regards, Moon Magic
Easy to use. Great quality products. Returning customer. Wish you weren't closing
Hello Michael, Thank you so much for your kind words and for being a returning customer. We’re so happy to hear that you’ve had such a great experience with our products. Your continued support truly means a lot to us! We hope to have you shopping with us for many more years to come! 💫 Warm regards, Moon Magic
Unfortunately the post office lost my package so I am out the money I spent on my purchase. I am trying again and hope my purchase will be delivered by USPS this time.
Hello Jennifer, We’re very sorry to hear that your package was lost by USPS and understand how frustrating it must be, especially after waiting for your order. Our Customer Service team is already in contact with you, and we’re currently investigating what happened with the shipment. We’ll make sure to provide a solution for you once we have all the details. Thank you for giving us another chance, and we sincerely hope your new order reaches you safely this time. 💛 Kind regards, Moon Magic
Horrible! Ring never arrived. Customer service response. Poor! Still waiting for refund.
Hi Nancy, We’re sorry to hear about your experience. We’d really like to look into this for you, but unfortunately, we’re unable to locate an order based on the information available in this review. We’ve already requested some additional details, but we haven’t heard back yet. Once we have your order information, we’ll be happy to investigate what happened with your shipment and assist you further. We hope to hear from you soon so we can look into this properly. Kind regards, Moon Magic
Great customer service and a beautiful product. I’m in love with the simplicity and the elegance of my piece. It sits beautifully on my throat and has a very gorgeous stone. I highly recommend this brand and also their products. Definitely will be searching for other fabulous pieces in the future.
Hi Nic, Thank you so much for your kind words! We're thrilled you're loving the simplicity and elegance of your piece, and it's wonderful to hear it sits so beautifully on you. Your recommendation means the world to us! We can't wait for you to find your next fabulous piece - happy shopping! Best wishes, Moon Magic
I have been looking at this necklace for weeks and have finally decided to purchase. I’m so excited about this necklace. Can’t wait to get it.
Hi Barbara, Thank you so much for choosing Moon Magic! We’re so excited that you finally decided to make it yours! We hope it arrives soon and is everything you’ve been looking forward to. Happy wearing! 💜 Warm regards, Moon Magic
Good quality. Beautiful jewelry. A Reliable Online Store.
Hello Anu, Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Your trust and support truly mean a lot to our team! ✨ Kind regards, Moon Magic
Been looking for a ring for a while and one on here caught my eye, the service has been amazing
Hello Kerry, Thank you so much for your lovely review! We’re delighted to hear you found the perfect ring for a birthday gift and that you’ve had such a great experience with our service. We hope they love the ring! 💛 Kind regards, Moon Magic
This is my 3rd time using Moon Magic and on my recommendation family and friends have too and been equally as pleased! I would opt for silver over gold….although the gold ring was beautiful it did eventually tarnish….as understandably expected when not real gold…and this is stated. The silver ring i chose was supposed to be a temporary engagement ring until i picked an upgrade myself…….that was 3 years ago and as my second wedding i didn’t want a traditional ring and i still havent found one i like as much and the “temporary” one….and we have just ordered a stack ring and now intend to use this as a wedding band now and the set together look beautiful! The customer service is fab too!
Hi Lisa, Thank you so much for being a loyal Moon Magic customer and for sharing us with your family and friends! 💛 It means a lot to hear that your engagement ring has held up so beautifully over the years and is now taking on new life as your wedding band. We're sorry to hear you experienced some tarnishing with your gold plated ring. With gold plated jewelry, how long the finish lasts really depends on day-to-day care - things like avoiding contact with water, lotions, and perfumes, and storing it properly when not in use. You can find our full care guide on our website, which should help you get the most out of your pieces going forward. We're so glad you found a stack ring you love, and we hope the two pieces together make for the perfect wedding set! ✨ With love, Moon Magic
I love all the options and the look of all my pieces
Hi Camille, Thank you so much for your lovely review! We’re so happy to hear that you love the variety of options and the look of Moon Magic pieces. It means so much to us! ✨ Best wishes, Moon Magic Team
Good service when you experience problems. Quick reaction of customer service. Easy site lay-out. Quick and safe delivery.
Hello Cindy, Thank you for your kind review! We’re delighted to hear that you’re happy with our customer service, website, and delivery. We truly appreciate your feedback and support! Kind regards, Moon Magic
Hello Brenda, Thank you for your review! We’re so glad to hear that you found the purchasing process easy and smooth. ✨ Kind regards, Moon Magic
Great, so far. Ordering was very simple.
Hello Sharon, Thank you so much for your kind review! We’re happy to hear that your ordering experience was simple and smooth. We hope you'll love your new piece! ✨ Kind regards, Moon Magic Team
So beautiful and professional done juveniles I bought at least 10 different pieces and faithfully I attend to shop my collections only at Moon Magic The contract is personal and alleyways own for any help I recommend to check this company site you will not go without buying something Gina Karlsson Sweden
Hello Gina, Thank you so much for your wonderful review! We’re thrilled that you love your Moon Magic pieces and truly appreciate your loyalty and kind recommendation. It means so much to us! Kind regards, Moon Magic
Awesome!! Fast, easy...claimed my discount with no problem!! Cant wait to get my stuff!!
Hello LaDel, Thank you so much! We’re thrilled everything went smoothly. We hope you love your order! Kind regards, Moon Magic
The rings I purchased are beautiful, well made and fit correctly. Everything was packaged with care. This is my second purchase from this company and I will be coming back!
Hello Mel, Thank you so much for your kind words and continued support! We’re thrilled you love your rings and that everything arrived safely. We can’t wait to have you back again! Kind regards, Moon Magic
Absolutely beautiful rings. The quality is fantastic, the rings are so stylish and unique. Would recommend. The stones used in the rings are mesmerising.
Hello Michelle, Thank you so much for your lovely review! We’re delighted you love the unique designs and mesmerizing stones. Your recommendation means the world to us! Kind regards, Moon Magic
Just received my first purchase; beautiful earrings and a ring, I truly love them! I also wanted other rings I caught my eye on, and decided to purchase them as well. Can't wait to receive them!
Hello Kiara, Thank you so much! We’re thrilled you love your first pieces! We’re so excited for you to receive your new rings too, hope you love them just as much! Kind regards, Moon Magic
Hello Brian, Thank you for your review! We’re so glad to hear that ordering was quick and easy. We hope you love your pieces! Kind regards, Moon Magic
This is my second purchase and so far so good!
Hello Trina, Thank you so much for coming back for a second purchase! We’re so happy to hear that you’ve had a great experience so far. We truly appreciate your continued support and hope you love your new piece just as much! Kind regards, Moon Magic
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