Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
Written by the business, not verified by us.Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
Auto-generated from all reviews of this business. For reference only.Hello Amanda, Thank you for reaching out! We’ve refunded the discount for you, and we apologize for any inconvenience this may have caused. If you have any further questions or need assistance, please feel free to contact our customer support team. We appreciate your understanding and hope you enjoy your purchase! Kind regards, Moon Magic
Instagram checkout would load so had to alternatively search via google.
Hello Matt, We’re sorry to hear you had trouble with the Instagram checkout! We appreciate your feedback, and we're glad you were able to complete your order through Google. If you ever experience any issues again, please don’t hesitate to reach out to our customer support team – we’re here to help! Kind regards, Moon Magic
Disappointed that item wonMt be delivered by Christmas
Hello Jeanmarie, We’re sorry to hear your item won’t arrive by Christmas. Please note that we do mention on the product page whether or not the piece can arrive in time for the holidays. If you have any questions or need further assistance, feel free to reach out to our customer support team – we’re here to help! Thank you for your understanding. Kind regards, Moon Magic
Easy to navigate, lovely jewellery.
Hello Carolyn, Thank you! We're so glad to hear you found our site easy to navigate and love the jewelry. We truly appreciate your feedback and hope you continue to enjoy your shopping experience with us! Kind regards, Moon Magic
Hello Michael, Thank you! We're glad to hear the experience was easy and simple for you. We appreciate your feedback! Kind regards, Moon Magic
Hello Mr. Colin, Thank you! We're happy to hear that you had an easy ordering experience and are pleased with the product. We appreciate your support and hope you enjoy your purchase! Kind regards, Moon Magic
Hello there, Thank you! We're happy to hear you found the ordering process easy! Kind regards, Moon Magic
Hello Matt, Thank you for taking the time to leave us a review. We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help! Kind regards, Moon Magic
These rings are going to be my “new” 33 year wedding renewal rings.
Hello Debbie, What a beautiful idea! We're honored that our rings will be a part of your 33-year wedding renewal. Wishing you many more years of happiness! Kind regards, Moon Magic
The descriptions on the items I were viewing lacked details. I emailed customer service but got an auto reply that it would be 3-4 business days. Nobody has time to wait that long.
Hello Guy, Thank you for your feedback, and we apologize for the delay in response. It’s a busy period, but we do our best to respond to all queries as quickly as possible. We appreciate your understanding. Kind regards, Moon Magic
Hello Birgitt, Thank you for your feedback! We apologize if the website's changes have been confusing. We're always looking for ways to improve the user experience and will take your comments into consideration. Kind regards, Moon Magic
Link from Instagram to put things into my cart kept crashing or just sat and circled. Had to go to actual website to purchase. Was a hassle and took way too long to process.
Hello Tracy, Thank you for sharing your experience, and we apologize for the inconvenience with the Instagram link. We appreciate your feedback and will work to improve the process. We're glad you were able to complete your purchase on the website, and we hope your next experience is much smoother! Kind regards, Moon Magic
GF likes their products. That’s enough for me.
Hello there, Thank you for your feedback! We're happy to hear that your girlfriend loves our products. We truly appreciate you choosing us! Kind regards, Moon Magic
Im concerned with how long shipping will take
Hello Fonsi, Thank you for reaching out! We understand your concern about shipping time. While delivery times can vary, we always strive to process orders as quickly as possible. If you have any specific questions about your order, feel free to contact us, and we’ll be happy to assist! Kind regards, Moon Magic
Hello Sean, Thank you for your kind words! We're so glad you love the choices and offers. We appreciate your support! Kind regards, Moon Magic
Don’t like reviews while I am ordering!
Hello Sharon, Thank you for your feedback! We understand your preference and will take your suggestion into account. We appreciate your support! Kind regards, Moon Magic
tried to buy something for my wife and make it a surprise, couldnt get the payment to go through for a different address, guess she'll find the box
Hello Matt, Thank you for your feedback! Just a quick note – you can actually choose a different delivery address during checkout. We hope this helps for your next purchase, and that the surprise goes smoothly! Kind regards, Moon Magic
Hello Sebastien, Thank you for your feedback! We appreciate your suggestion and will consider offering a French version of the website in the future. Your input is valuable to us! Kind regards, Moon Magic
Easy ordering hopefully will ship more quickly than last year.
Hello there, Thank you for your feedback! We're glad the ordering process was easy, and we appreciate your patience. We work hard to ensure faster shipping! Kind regards, Moon Magic
Easy sight to navigate
Hello there, Thank you for your feedback! We're glad to hear you found the site easy to navigate. We appreciate your support! Kind regards, Moon Magic
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