Mooyius (mooyius.com) has a 3.1 out of 5 rating on OK.one, based on 484 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 41% give 1 star; The business has replied to 95% of negative reviews; 370 of them were added in the last 12 months. Last updated 2026-10-24.
Complete scam. I will no longer attempt to get a return label. I will simply throw the purchased item in the trash. NEVER USE THIS COMPANY.
Thank you for your honest review. We hate that you’re not happy with your purchase.Please contact us at [email protected] so we can understand better and make things right for you. Mooyius Team
I love Mooyius fashion, styles are gorgeous and very flattering. I have been very pleased with their customer service. Just purchased a beautiful sky blue 2 piece outfit . The outfit on is stunning. I am needing to size up to next size because it is a straight skirt in a light color and want a little more room in hip and thigh area. They were quick to respond to me and help me with my exchange. Love this company I plan to reorder this outfit in black, navy, beige and burgundy red. Please customet
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I got my dress it’s very beautiful just like the picture and the material very good quality I do recommend buying from this company 💯
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Ordered a dress in early February. I ask for an update. They say it's out of stock. They offer a replacement. They don't have the replacement. I ask for a refund. They offer a discount on my next purchase if I don't cancel. WHY would I order something else from you when I can't get my original order? Once you start asking for a refund their responses take longer. I'm still waiting to get mine. I'm on the verge of calling my bank. This is the worst experience I've ever had. Stay away from this site!!!
Thank you for your honest review. We hate that you’re not happy with your purchase.Please contact us at [email protected] so we can understand better and make things right for you. Mooyius Team
Easy to order, quick delivery
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I ordered the wrong size in my original order and they made it right for me!! Their customer service is top notch!
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
The fabric used in the dresses is lovely and the dresses are absolutely exquisite. It’s great to finally find some classic styles. I received the items in about two weeks and they were packed beautifully. I will continue to order from Mooyius in the future. The styles are exceptional!
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I ordered a dress and paid $169.90 on January 30th. It’s March 21st and I was told a couple of times by customers service on line that my order was going to be send first in February, then between March 10-13. Last week they told me the order will be shipped on March 27th. It’s ridiculous and this company shouldn’t be allowed to run their fake business in US. I am really frustrated because it’s a lot of money that I paid already. Please if you have any advice for me, let me know. Thank you Order # MY115946
We’re truly sorry for the frustration this repeated delay has caused you. We tried to locate your order using your name but couldn’t find a matching record. Please contact our customer service email 【[email protected]】directly with your account information or order confirmation, and we will prioritize your case to resolve this as quickly as possible. Mooyius Team
I ordered two items. I received one. And I have not received the other. There is no communication as to where the item is as related to transit. Do I need to cancel the second item ? My credit card of course was charged and I don’t know if I am getting what I ordered
We’re sorry for the confusion and frustration regarding your incomplete order—we understand how concerning this is. We tried to locate your order using your name but couldn’t find a matching record. Please contact our customer service email 【[email protected]】directly with your account information or order confirmation, and we’ll resolve this for you right away. Mooyius Team
I decided to give Mooyius a try despite seeing quite a few negative reviews online, and honestly, I’m really surprised in a good way. I ordered four items totaling almost $500. I placed my order on January 22nd received one item on February 11, and the rest arrived on March 5. So yes, shipping is on the longer side, but personally, I didn’t mind since these weren’t urgent purchases, more “wants” than “needs.” Customer service was also better than expected. When I reached out via email to ask about my order status, they responded promptly and provided a tracking link, which made it easy to follow the delivery progress. As for the items themselves, I feel like I got lucky in the best way. Everything I received matched the photos online, and I was genuinely impressed with the quality. The materials felt good, and the stitching was well done. The only downside I experienced was sizing. The pieces run large. I’m usually a US Medium and ordered that, but everything came quite loose. After checking their size chart more carefully, I realized I should have sized down. Overall, I’m very happy with my purchase. Despite the mixed reviews, my experience was positive, and I do feel like my money was worth it, just be mindful of sizing and expect a longer shipping time.
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I ordered a dress on 19 January. It is now 20 March and it still has not been received. I have made repeated requests for the past 2 weeks (5 separate emails) to be refunded for this product as it has still not been sent. They have responded to each email offering increasing discounts on my next purchase (10%, 20%, 50%) and despite me repeatedly declining and asking for a refund they have NOW sent the product and saying because it’s in transit I can’t be refunded. 2 weeks ago when I asked for the refund it hadn’t been sent. Notably, it has still not arrived. Unacceptable. Avoid them at all costs. Scammers.
We are deeply sorry for the frustrating experience you’ve had with your order. We take full responsibility for the delays and miscommunication. We’ve tried to locate your order using your name, but we couldn’t find a matching record. To resolve your refund request effectively, please reach out to us via our official customer service email [[email protected]] with your account details or order confirmation. We will prioritize your case and work with you to find a fair solution as quickly as possible. Thank you for your patience and understanding. Mooyius Team
The customer support is amazing. i had a few sizing issues with my order and I contacted customer support. They replied very promptly and sent me the correct sizes and replacement items. I am very happy.
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
It was wonderful to be able to find some classic dress styles. Anymore it seems impossible to find anything that’s not for teenagers or other very young women. Mooyius provides its shoppers classic, smart styles at affordable prices.
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I am still waiting for dress I ordered a month ago.I wa told there would be delay be patient. Now I am told dress was shipped March 10. Given tracking number with a response of unknown. On budget really disappointing
We sincerely apologize for the inconvenience and disappointment caused by the multiple delays and issues with your dress order. We understand your frustration regarding the unclear tracking information and the long wait for your item. Unfortunately, we are unable to locate your specific order number directly from your review ID. To assist you promptly, could you please contact us via our official customer service email 【[email protected]】? We will immediately verify your order details, track the shipment status, and provide a clear resolution for you as soon as we receive your message. Thank you for your patience and understanding. We are committed to resolving this issue for you. Mooyius Team
The only problem I have was my address that came up after I completed one of my order was wrong and there was no place to change it. The email I received said it was delivered but i never received it. Can you help.
Please send the specific issue to our email address（[email protected]）, and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
The article of clothing was too small. I wanted to return it and was told that it wasn't possible, but I'd receive a 20% of the total cost, which I have not received. Navigating the return process is a nightmare and the chat was even worse. Very disappointing.
We are deeply sorry to hear about your disappointing experience with your order and the return process. We sincerely apologize for the inconvenience caused by the sizing issue, the unfulfilled 20% refund promise, and the frustrating chat support—this is absolutely not the level of service we aim to provide. Unfortunately, we are unable to locate your specific order using your review ID. To fully investigate this matter and resolve your refund issue promptly, could you please contact our dedicated customer service team at [[email protected]]? When you reach out, kindly share your order number and any relevant details, and we will prioritize your case to ensure this is addressed as quickly as possible. We value your feedback and are committed to making this right for you. Thank you for your patience and understanding. Best regards, Mooyius Team
This is my first time ordering from Mooyius. The item came very nicely wrapped, with cleaning instructions. Unfortunately, the item was too small. I was helped by Aurora in a timely way and a size larger will be sent to me. It was a seamless process and I look forward to getting my dress in the right size. Many thanks to Aurora! Mary
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
The dress was beautiful but the sleeves were so tight at wrist I could not push up slightly or raise arms . I went to website to get return instructions. I tried to use chat . They wanted my body measurements which has nothing to do with how dress fit on arms . They offered for me to receive 20% refund and keep item . I wanted a full refund . After I finally got instructions 45 minutes into the chat I received instructions. I went to UPS to ship . It would cost $127 to ship back . Now I have a dress that wont fit anyone and doubt I will even get 20% back . Dont Buy from this company!!!
We are deeply sorry to hear about your frustrating experience with the dress and the return process. We sincerely apologize for the tight sleeves, the long chat wait time, the high return shipping cost, and the overall disappointment this has caused you—this is far from the seamless experience we aim to provide. We are glad to inform you that we have processed your refund for this order. If you have not yet received it, please allow a few business days for it to reflect in your account. We would greatly appreciate it if you could consider updating your review to reflect that the issue has been resolved, as this helps other shoppers make informed decisions. If you have any further questions or need additional assistance, please don’t hesitate to contact our support team at [[email protected]]. Thank you for your patience and understanding. Mooyius Team
This was my second order with this company and they did not disappoint. The dress fits perfectly and is quite flattering.
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I ordered a dress that did not look good on me. I requested a return and refund. I chatted with customer service and spoke to Yolo. She helped me greatly. She suggested that I not only keep the dress as a gift from Mooyius, but also asked that I pick out another item around the same cost for free and they would send it to me! Wow! Thank you!
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
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