MorningSave (morningsave.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
There was a problem with an incorrect tracking number. The system indicated that my order was delivered 6 weeks before it was ordered.
We are sorry for the mix up - and are glad we were able to resolve your issue. Thank you for your review.
The professionalism exhibited by Caitlin concerning the mishap of my purchase from MorningSave was outstanding and made me happy to continue purchasing from MorningSave. I will share with others my experience. Thank you!
Thank you very much for your kind words and allowing us to help.
This is a long overdue review of the excellent customer service I received from Samantha (Mercatalyst) with MorningSave. I was concerned with having my credit card stored on the site. Samantha took care of my concern. I still didn’t feel comfortable and emailed additional times with the concern. Even though she had already completed my request, she still took time to explain agian so I would be comfortable. Samantha exercised great patience and customer service. Carmen
Carmen, thank you for leaving this honest and raving review for Samantha. She is a wonderful part of our team and we are delighted you had the chance to work with her and get your issue solved in comfort.
I purchased a 2 pack Mission Personal Instant Air Cooler. MorningSave sent the coolers. One of them has visible signs of previous use. It is Dirty and the rubber on the cooler is Sticky/Tacky. I was told that I have to pay for the return of the product $18-$22 will be the shipping cost. I checked with 2 shippers. I was also told they would issue Store Credit. I believe this to be unfair, being that I may not want to deal with Morning Save agin. I definitely would not want a Cooler that someone else has Used, Blowing in My Face. Also it sounds like a hand held blow dryer. I wanted to use it on my bedroom side table. Either way I Loose.
Hi, I reached out to you for more information and how I could try to make this better for you, without response. Please contact our support team so we are able to look into this issue further.
Caitlin made the experience super easy and pain-free. Thank you Caitlin.
Thanks so much for sharing, Nneka. Thank you for your review and for shopping with us! :)
Thank you Jessica so much for solving my issue in such a short time. I appreciate your emails and taking in consideration my situation when I received the broken necklace which I couldn’t wait to wear. It was very nice to talk to you.
Thank you for leaving such a raving review for Jessica. We are happy she was able to solve your issue.
Caitlin was great! She helped me resolve my issue really quickly. I think it took me longer to respond to her, than it took her to take care of my issue. Very polite and precise. Thank you Caitlin!
You are very welcome, Candy. Thank you for taking the time to leave such a great review. :)
I want to say Thank u to Samantha from MoringSave.com customer service. She was very helpful and quickly handled my problem with my order 😊
This is great to hear. We are so happy that Samantha was able to help you quickly.
The price was great. Delivery was super quick. I had it for a few days. I had one little issue with the brush on the roller. I contacted them. I just needed the part to fix it. They're sending me a whole new vacuum. I've had a wonderful experience. I will order again and I highly recommend them to you.
We Love this review... Thank you so much for all the kind words! :)
I had a issue with the product and Caitlyn was great. She was courteous and professional and was quick to fix it.
Thank you so much for sharing, Terri! We are happy to hear your issue was resolved.
I contacted customer service at Hammacher Schlemmer when the stick vacuum cleaner I received fell apart resulting in several parts falling to the floor. This caused the latch on the dirt/dust canister to break making the vacuum unusable. Luckily, the customer service member who responded was Caitlin. She requested a couple of pictures of the vacuum and its parts that came in the box. The turnaround for the replacement of the vacuum was done so promptly that I was amazed. Problem solved!! Thank you Caitlin at Hammacher Schlemmer!
Thank you so much for your review and for sharing your experience when contacting our support team.
Kudos! to Jessica for Seemless after sales service support. Solved my wrong sent order issue and processed the replacement in no time. Thank You!!
Thank you so much for your review. We are happy to hear that Jessica was able to help get your issue resolved.
I purchased a breadmaker and it arrived damaged. I contacted customer service, and sent photos of the damaged box & damage to the appliance. Unfortunately it was no longer available for replacement, but Jessica was very helpful in getting me some credit for a future purchase.
Thank you for your review. We are glad Jessica was helpful.
I submitted an email explaining I received the wrong item. My refund was issued and I was told I didn't have to return the wrong item. Excellent customer service.
Thank you so much for your review!
First order from them was just awesome! On the second, however, the wrong item was sent to me, but Jessica was very quick to send me a refund. Will be using your company again in the future! Thank you!!!!
Thank you so much for your review
My experience was one i never would imagine would go so smoothly. My support person Jessica responded to my email promptly. And took care of my issue in a timely manner.
Thank you so much for your review. We are happy to hear that your issue was resolved in a timely manner.
When I Ordered (VITA TRAINER) I Was So Excited When I Received It, But Unfortunately There Were Complications Due To "MANUFACTURE DEFECTS." Ordering An Item Online, For The First Time, I Thought It Was A Complete Loss. Fortunately, JESSICA (Mercatalyst), Came To My Rescue. She Provided Me Information, Whereas Though I Could Proceed With The Ability To Correct The Mishap. The Defect Remained (UNRESOLVED.) Once Again, I Would Like To Thank Jessica For Personally Handling A Situation That Could've Ended Up As An《UNSOLVED MYSTERY》With Lost Funds. Fortunately, I Was Reimbursed, And The Machine Works Fine. )*(❤️💯❤️)*(
Thank you for leaving your review and for sharing your experience. We are so happy that Jessica was able to assist you and provide you with a fair resolution. We are always happy to help! :)
I have been purchasing from MorningSave for a long time now. I have never had any issues with any of my purchases. Although with my last purchase I did have an issue, however, I am very pleased to see that MorningSave resolved my issue in a very timely manner. Caitlin was very attentive to my concerns and was able to resolve the issue expeditiously. Thank you Caitlin for putting my mind at ease and allowing me to put my trust in MorningSave’s products.
Happy to help, Sonia. Thank you so much for your kind words and for trusting us to be your online retailer. Happy Shopping 🛍️
Morning Save has the worst support. If you have a problem you have to email them and explain your issue. When they respond they just send your complaint back to you with NO SOLUTION. I have decided not to buy another thing from them.
Linda, I attempted to ask for more information so I could look further into this for you. It seems there was no response on your end. Please reach out to us. We would love to help get this sorted out.
I have ordered from MorningSave before and have had no problems with the items I received. Unfortunately, this time, the misting fan I ordered was not working properly. I submitted a request for a return. Jessica from Mercatalyst was the representative I was assigned. She couldn't have been more helpful. My problem was solved quickly and to my satisfaction. I would not hesitate to order from this site again.
Thank you for leaving your review and your special shout out to Jessica.
100 reviews matching