MorningSave (morningsave.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Jessica was a catalyst in helping to process my order, is what everyone would hope for in a customer service representative.
Thank you so much for sharing your experience when contacting our support team. We are happy to hear Jessica was able to help you resolve your issue. :)
An item I recieved was faulty. Fortunately, Caitlin provided fast,accurate, and friendly customer support. A replacement order was made immediatley.
Thank you for leaving your review. We are always happy to help and make the process easy. :)
Caitlin at Morning Save made it very easy for me to return a broken item that I received - Thank You !!!
Thank you, we are always happy to help! :)
I received a Laura Geller package that had items that were damaged.Caitin was so helpful and had the items replaced in a quick and professional manner. Great customer service is always good to see. Wynn Topley
Thank you so much for your review. We are thrilled that we could help with your issue quickly. :)
Excellent customer service and fixed my issue immediately. I wish there were more like this.
Thank you so much for your review, Holly. 😊
My husband ordered the Digiear Max ear aids. Upon opening he saw his arthritic fingers would not be able to press those tiny buttons, especially in the ear, so we asked to return. You need to pay the shipping plus refund only in store credit. After this experience we do not want anything from them.
Thank you for the additional information. I was able to look over the communication logs with our support team and our agent did provide you with the best solution within the guidelines of our return policy listed on our site. You would need to arrange shipping for your return and as soon as we get that back our stores.com cash will be applied to your account. Please let us know if you have any issues or questions, we are happy to help.
I received solar caps that were bigger than I needed. I contacted customer service and a lovely person named Jessica helped me with a return. I half expected to be told that due to it being my fault for not realizing the size that I would be out of luck. Jessica was kind and extremely helpful. I’m grateful for assistance and I can’t recommend her enough!
Thank you for your review. It's great that Jessica was able to assist you.
I love ordering from MorningSave. I always have good experience when I order from them. I had good customer service with Jessica. She was very helpful giving me a refund for my order that was returned to them.
Thank you for your review. We are happy that Jessica was able to provide you with a good experience.
Samantha was fantastic!! Always communicated. Was very professional. Because of my experience i will highly recommend this company. So far five stars all the way!!
Thank you so much for your review and special acknowledgement of Samantha. We agree, she is fantastic. 💜
My item I ordered did not arrive although they were showing that it was delivered. I reached out to customer service and Caitlin was the representative that I corresponded with. After texting them Caitlin went through the steps with me to resolve my problem. She was so patient and courteous. I have been a MorningSave customer for several years now and if there is something I like or need, I will order it from them before I will order it anywhere else because of their customer service department. I can't say how much I appreciate them for helping me with any situation that may arise. They are definitely lucky to have Caitlin!! 😊
Aww thank you so much for leaving this review, Betsy ☺️
Caitlin made my experience excellent and efficient.
Thank you for your review! 😊
I asked them to delete my credit card # on their site, and they did, right away. I just wish that I could delete it myself.
Thank you for your review, we are always happy to help. You absolutely can remove your card yourself from your account page. Reach out to us and we will walk you through the steps if you get stuck. :)
Thank you for leaving us a review.
I appreciated the quick response and helpful information I received from Caitlin at Morningsave.
Thank you so much for sharing, Annette. We are always happy to help!
I had a defective product and contacted customer service. Jessica was quick to respond and helped resolve my issue. She was knowledgeable and helped problem solve. Love purchasing on MorningSave..so many good deals on things I use!
We are so glad that Jessica was able to fix your issue. Thank you for the review.
I ordered 2 wireless phone chargers. One of them worked for a day only and the other one I shipped to my girlfriend who lives in another state. I emailed Morning Save and told them what happened. They immediately sent me 2 new chargers no questions asked. That was so kind and professional of them. I advise you to order from Morning Save the customer care team is AWESOME!!
Mark, thank you so much for this review. We are happy that your issue was resolved quickly.
Order. Shipping stopped midway. Supposed to be here 10 days ago. No information. No response to two complaints. It seems to be a repeat problem. The item has stopped in a shipper handoff to USPS. MorningSave should have been communicating with me the buyer on delay of shipping. Very unresponsive. Trust is zero. Too good to be true when product is that cheap. Should know better. Want to get my money back
Hello, We are so sorry that you had trouble with this order. I attempted to ask for more information, to take a deeper look into your complaint. I have reached out to you directly on the email that you responded with. Looking forward to assisting you.
Thank you for your review.
My experience with Caitlin was above and beyond. She was very patient and courteous. Her responses were very precise and helpful. Customer service was quick to respond. My problem was resolved to my satisfaction. Mrs. Cluff
Thank you so much for this great review! 💜
Don't do it! I ordered a portable charger and within a few hours realized how overpriced it was to ship it. I immediately tried to cancel it. They responded it was too late, it was already processed. It was NOT. It was "shipped" 3 days later. I received a notice that it was delivered 2 days ago...I did not receive it at all...NO RESPONSE when asking for replacement or refund
Hi Brenda. I requested more information from you to look further into your issue and unfortunately there was not a response from you. If you could or still need assistance we are happy to help, please reach out to our team directly from our support tickets.
100 reviews matching